Megan Dunphy’s Post

The importance of country pubs can not be understated.

For anyone based in carlow this should be of value

Figuring out whether a river cruise or a land trip is what you need to these amazing destinations, is what I help you do. Then I curate your experiences there. Let’s start a conversation

Meet Calvin, our First Officer at Newcastle Airport, currently enjoying a holiday in beautiful Corfu! 🌴✈️ "Currently on holiday in Corfu, squeezing in some plane spotting and waving at colleagues. Heading home tomorrow and looking forward to being back at work and taking everyone else on their well-deserved holidays this summer." Where are you jetting off to this summer? Share your holiday plans in the comments below! 👇 #FirstOfficer #PlaneSpotting

Goodness, a world away, a lifetime ago – but oh what an experience to learn and analyse the ecosystem of an outstanding customer experience provider. From back of house, through the service line to front of house and the systems and procedures in between – I feel lucky to have had a taste of this glorious playground and how each and every touch-point can create a memorable moment! I remember writing a report about my time at Gleneagles – a study requirement to complete your practical. Not only was it reflective on my personal learnings there, but it was an observation about an ecosystem of care. Care for their customers, staff, the environment and wider community. Gleneagles operational excellence was wrapped around their total quality management in practice, with a focus on continuous improvement. ISO qualified and committed to the very best standards, yet relaxed, welcoming, warm and well, glorious! These foundations are still invaluable to formulating true human-led CX today. Blending technology, storytelling, service design and culture. Invaluable parts to a wholistic CX ecosystem, no matter your seniority or skill set. I still can't recommend enough how hospitality experience can inform and enrich real-time understanding of real customer needs, empathy, emotion, pressure and expectations in the flesh. If you want to explore more about their commitment today, check out their impact here for a taste of how they define their glorious: gleneagles.com/our-impact What a legacy to own 100 years on - here's to 100 more! 🙏 👏🥂🍾🦅🚂💨⛳️

Club + Resort Business profiled GGA Partners™ Director Colin Burns and his experiences over a lifetime in the private club industry. You can read his insights and more in the April issue - https://lnkd.in/eN6r3WJ7

When high end meets high end

So, why add Eminae signature Black Tie Holiday Reception to your December calendar of events? Here are a few: 1- If you are a business owner, it’s important to get known by new vendors, Advisors and to celebrate your year well spent. 2- If you are an Advisor, you will network with business owners and share value info that can help with some action they are about to take; and possibly win a client for 2024. 3- If you are an Advisor, you maybe able to chat with another Advisor and discover you can add them to your project to increase value to your client. 4- Help us celebrate our honorees! There is way more to share that you will not have time to read. So take action today and reserve your ticket at the EARLY BIRD purchase opportunity!! See info below and link!!