IT Business Consultant providing a human approach to Digital Transformation @ The Process Play | Business Analysis | Process Optimization | Predictive and Generative Artificial Intelligence
I’m starting off this post by saying “Thank You” out loud. ▪ To my Angels that guide me and to those that inspire and support me. ▪ To my team at The Process Play for welcoming me with open arms, trusting, and challenging me. ▪ To ServiceNow and Northeastern University London for facilitating a great opportunity. ▪ To myself for constantly showing up with a fire in my belly. As is for many people out there, these past few years have been exceptionally difficult. I’ve learned more about loss and tapping into resilience than I ever thought would be necessary - but nothing can stop tough lessons from coming. I share that simply to say this — Over the past few years, a lot of my foundation was reduced to rubble. Stones, pieces of brick, metal rods, concrete; all scattered across the landscape of my life. A year ago this week I began my bootcamp in Service Design and Data Management, marking this as the week that I began to collect the pieces. I used those fragments of loss and rocks of failure and started architecting my faithful “rubble staircase”. I’ll be the first to admit, it didn’t look like much. A singular pile of debris is where I started, but each pile formed a step and contributed to a landing, and each step and landing contributed to getting me off of the ground. What I've shared doesn’t have many frills, but it carries 2 important lessons: 1) A staircase can be made of neatly laid bricks, or from the rubble of your last unsuccessful endeavour - a staircase is a staircase, regardless! 2) Remember that when things fall to pieces it is largely a sign of renewal - when life throws stones: 1. Take cover. 2. Collect the rubble. 3. Build your staircase. Have a great weekend everyone! 👋🏾
We would like to wish Mercedes Gaillard, MBCS a huge congratulations on her promotion. Within just 7 months, Mercedes has seamlessly transitioned from her junior role into her new position as Consultant at The Process Play. A fantastic and well deserved achievement, we couldn't be more proud. #learninganddevelopment #growthjourney #employeeappreciation #consultancy
Rajiv A.
6mo
I remember you introducing yourself on on the the college ‘slack’ chat and much like your post today, so authentic & modest, rare qualities which I admire. Congratulations M - totally deserved 🌞
Adele Walker
6mo
Congratulations Mercedes 🎉 🎊
Julia Umana
6mo
Congrats!!
Karen Canales
6mo
Congratulations Mercedes!
Samenda V.
6mo
Congratulations !!
Hemant Mistry
6mo
Congratulations Mercedes Gaillard, MBCS, great achievement and hope all is well with you!
Denisha Dodd
6mo
Amazing..congratulations!
Adele Walker
6mo
Congratulations Mercedes 🎉 🎊
Co-Founder and Chief Operations Officer @ The Process Play | APMP, Business Consulting
6moYou should be so proud of what you’ve achieved this last year! Can’t wait to see what you can do in the next year and beyond, and support you in that journey!!