MNP’s Post

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Emerging technologies enable local and regional governments to deliver services that are more accessible, responsive, and tailored to the needs of individuals in their communities. Many municipal organizations are adopting or planning to integrate AI and technology solutions, such as chatbots and digital service platforms, to improve customer service. Plus, smart communities have inclusive and innovative approaches that challenge the status quo and overcome barriers collaboratively. Want to know more about how they’re doing it? Dive deeper into these unique learnings in our 2024 MNP Municipal Report: https://shr.link/h1av2

  • Infographic by MNP showing use of AI technologies in customer service: 37% are evaluating AI, while 6% currently use AI. Background shows a blurry office setting. A button at the bottom invites to download a report on 'Creating Smart communities'.

This is a fascinating read! The focus on inclusivity and innovation in smart communities really stands out. 💡 Looking forward to diving into more insights!

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