In the latest episode of the #ServicesOpsPodcast, Mahesh B. and Chris Souza are joined by Frank Sohn, a prolific CPQ thought leader, and CEO & President of Novus CPQ Consulting Inc, for an in-depth discussion on CPQ software. Frank and Novus CPQ has been helping organizations implement and optimize CPQ solutions since 1996. In this episode, he emphasizes the importance of understanding business requirements, prioritizing them, and finding vendors that align with those requirements.
Episode Highlights:
🔄 Integration Challenges: Integration with other systems is a key challenge in CPQ, and customers need to know the cost and effort required for integration.
🌐 Unifying Product and Services: The unification of selling products and services is a transformational aspect of CPQ, and it requires aligning product and services teams to ensure a seamless process.
🛠️ Focus on Basics: While AI is important, customers should prioritize addressing basic CPQ requirements before diving into advanced solutions.
Watch and listen to the full episode: https://lnkd.in/g7up9uZS
#servicesopspodcasts #professionalservices #servicescpq #servicesquoting #cpq #services #consulting #podcast #thoughleadership #operations #ai #franksohn #novascpq #quoting #artificialintelligence
Founder and co-owner at mama.media
3mothe future of web-based services industry lies with amberflo - well worth a listen!!