Nutt Jiamsomboon’s Post

🌟 Embracing Our Guiding Values at Park Hotel Cassano! 🌟 At B&B hotels Park Hotel Cassano, our values are the compass guiding us towards excellence in #hospitality. 🏨 Smart Simplicity: We make it Simple #Integrity: We take responsibilities #Empathy: We care for People #Improvement: We grow together #Inclusion: We celebrate Diversity

Indonesian Hospitality Unleashed: 6 Insights into the Harmonious Fusion of Warmth and Laughter https://lnkd.in/gGkKrKNw

The first step to extending a memorable experience to your guests is to know your guests. Watch this space to know more about the likes and dislikes of your guests, so that you can serve them in the best possible way. #AHLEIAsiaPac #AHLEI #HospitalityEducation #Hospitality #hospitalitymanagement #customerexperience #customerservice #knowyourcustomer  

A Team is not a group of people who Work together. A Team is a group of people who Trust each other. #people #trust #team #hospitality #abchospitality #talent #sustainability #luxury

See our blog highlighting our experience at the 2023 Poyiadjis Hospitality Innovation Competition! Boston University School of Hospitality Administration

Three years ago, we embarked on a transformative journey to strengthen our positioning as a leader in the luxury hospitality industry. This multi-year strategy, designed to enhance our guest experience and maintain our competitive edge in the dynamic hospitality market, made significant strides in 2023. Here are some of our key highlights, as detailed in our Annual Review 2023: 🏨 We are reinvesting a total of US$1.75 billion into our property, resulting in breathtaking hotel renovations and the introduction of new luxury lifestyle and dining experiences. 🍃 We became the first and largest hotel in Singapore to meet the rigorous Global Sustainable Tourism Council (GSTC) Industry Criteria for Hotels & Accommodations, reinforcing our commitment to sustainable practices. 🏆 Our pursuit of excellence was recognised with a record-breaking 122 awards in 2023, contributing to a total of 942 accolades earned since our opening. 🌃 We expanded our Bay Precinct Strategy to enrich the business visitor experience around the Marina Bay area with expanded nearby offerings. 🧑🤝🧑 We helped raise S$3.8 million through the Sands for Singapore Charity Festival, bringing our total since the Festival's inception in 2013 to over S$35 million, furthering our dedication to community engagement. 🎆 Our integrated resort came alive with vibrant festivals celebrating arts, dining, music, retail and wellness, along with nearly 90 captivating concerts, events and performances. Chief Operating Officer Paul Town said, “The year ahead promises to be another exciting one for Marina Bay Sands, as we continue on our transformational path to strengthen our luxury hospitality offerings and our positioning as the leading business, leisure and entertainment destination in Asia. We are confident in the ambitious goals that we have set ourselves, and the strategies we are implementing to achieve them in our vibrant Singapore home.” Delve into our Annual Review 2023: https://lnkd.in/eh6sSb5n #MarinaBaySands

#InternationalCulturalDiversityDay, observed on May 21st each year, serves as a global reminder of the rich tapestry of cultures that make up our world. #Hospitality, by its very nature, is an industry grounded in the concept of welcoming and serving individuals from diverse backgrounds. #Hotels, #restaurants, and #tourism services encounter a plethora of cultural diversity daily, from different dietary preferences and customs to varied languages and etiquettes. This diversity not only enriches the guest experience but also provides opportunities for #hospitalityprofessionals to learn and grow. Cultural diversity allows the hospitality industry to cater to a wide range of guests more effectively. Understanding and respecting cultural differences can significantly enhance the #guestexperience. For example, providing halal food options for Muslim guests, accommodating siesta schedules in Mediterranean regions, or offering language-specific services can make guests feel more comfortable and respected. Personal touches that acknowledge cultural preferences can lead to higher satisfaction and loyalty. To effectively manage cultural diversity, hospitality establishments invest in training programs that educate staff about cultural sensitivities and appropriate responses. The hospitality industry is a melting pot of employees from various cultural backgrounds. This internal diversity promotes a rich exchange of #traditions, #languages, and #perspectives, contributing to a vibrant and dynamic workplace. In #marketingstrategies need to reflect cultural diversity by using inclusive language and imagery. Understanding the cultural nuances of different markets can help tailor marketing efforts to resonate better with a #globalaudience International Cultural Diversity Day is more than just a celebration; it is a call to action for the hospitality industry to embrace and promote cultural understanding and respect.As the world becomes increasingly interconnected, the #hospitalityindustry stands at the forefront of promoting and celebrating cultural diversity.

The first step to extending a memorable experience to your guests is to know your guests. Watch this space to know more about the likes and dislikes of your guests, so that you can serve them in the best possible way. #AHLEIAsiaPac #AHLEI #HospitalityEducation #Hospitality #hospitalitymanagement #customerexperience #customerservice #knowyourcustomer

🌍 Unlocking the Power of Cultural Competence in Hospitality 🌍 Cultural intelligence is your passport to delivering extraordinary guest experiences. In today's interconnected world, understanding and respecting cultural nuances isn't just nice-to-have; it's essential. Here's how Cultural intelligence elevates your hospitality game: ✨ Emotional Engagement: Connect deeply with guests by appreciating cultural differences, making them feel valued. ✨ Customised Service: Tailor your services to meet diverse cultural preferences, boosting guest satisfaction and loyalty. ✨ Smooth Interactions: Avoid missteps and ensure smooth interactions through cultural awareness. Enhancing your team's cultural competence can turn every guest interaction into a memorable and positive experience. Ready to take your hospitality to the next level? Let's do it together with Bua Nua! #HospitalityIndustry #CulturalIntelligence #GuestExperience #BuaNua

Hospitality with integrity and long-term cooperation