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Communication is key, better put Effective communication is the key to success! Often times we fail to communicate and even when we do we don't communicate enough, it is often overlooked or not given the attention it deserves. We assume that others will understand, but this assumption can lead to misunderstandings and missed opportunities, waste of resources and wrong perception. Often times the organizational #leadership assumes the team should know what's is expected or next line of action, #communication is a task least attended to perhaps, thinking the team will sure figure it out on their own, the team "often do" reading between the lines, interpreting body language, or via informal channels. This can result in confusion and frustration, the results thereafter are always far from expectation. Communication is crucial , especially if it's clear, concise and detailed. When communication is wholly relayed effectively, it saves valuable resources that would otherwise be spent on managing the aftermath of miscommunication. Thanks for sharing Prof. Ndubuisi
The setting was a primary school – kids were running an athletics relay race. One child runs, and passes the baton to the next person. One team was clearly winning, until the baton was handed over to the last kid in the team. Then the lesson began. Instead of the kid continuing to run to the finish line [by maintaining the direction of the race], he ran the other way. In other words, he practically erased the progress made by the earlier runners. As you watch the video, you will see the coach shouting at the kid to turn around, and run in the appropriate direction. My Question to us: Do you think the coach communicated the purpose of that race to the last kid? Possibly, he assumed that he knew - and that he would follow the direction of the race. Bad things happen in firms because the business objectives are not well communicated to team members, making some to come and erase progress made by others. As a business leader, take time to communicate the objective and what WINNING really means - and do not assume that everyone understands. And the more you communicate, you may not even need to coach during the "business relay race".
