Paul Griffiths’ Post

🌟 Exciting News from UserTesting 🌟 We're thrilled to announce that we've been recognized by TrustRadius with the 'Best of' awards for 2023 in three distinct categories: Best Value for Price, Best Relationship, and Best Feature Set! This is a testament to our commitment to delivering exceptional value and fostering strong partnerships. Our feature-rich platform is designed to minimize costly reworks and maximize product potential. To all the #product people out there: ➡️ How are you tackling the challenge of costly reworks? ➡️ What strategies or tools are you using to ensure your product hits the mark right from the get-go? Drop a comment below or DM me to share your insights or to learn more about how UserTesting can help streamline your product development process.

Happy Monday! A week or so ago, I was judging the Asia-Pacific Stevie Awards. Now the tables have turned, as I started this week by finalising my submissions for the 2024 ROAR Awards. When I first started my business, the idea of entering business awards made me feel ick. But now I see the value of entering them. They're definitely a great way to review the ups and downs I've had in my business. Do you enter business awards? #businessawards #businessowner

#organizationdevelopment #dmv #learninganddevelopment #culture #practitioners #educators This is an event that you don't want to miss. A huge thanks to Abigail Toner for writing such a great post that I simply share your great work. I appreciate you.

Looking to add live events to your business, check out my article in this month’s edition of Speakers Magazine. #eventmanagement #eventdesign

A couple of weeks ago I squared up on my self employed personal income tax for the June 15th deadline, hopefully for the last time. If you are an investment advisor in Canada and you feel like I do; it’s time we are permitted to incorporate our practices. I encourage you to talk to your dealer. See what they are doing to make this happen. #taxplanner #wealthmanagement

Another successful MBCA round table! A smaller number than usual, but incredibly insightful discussions on Gen Z as consumers, expecting hyper personlized and ethical marketing, but also as an emergeing workforce that seeks transparency, belonging and more importantly, purpose. Networking drinks: 3 April Next round table: 22 May See you there!

Today, I had the privilege of attending KML's Top 30 Under 30 Summit. Thank you The Westin Harbour Castle, Toronto and Sam for giving me and my colleagues this opportunity. And congratulations to Aaron for the well-deserved award! We're so proud of you! 🎉 I arrived already expecting to learn, but the panel sessions far exceeded my expectations. I'm excited to share my key takeaways: 📝"Diversity" extends beyond race, age, and gender orientation to include learning abilities. Most people who work in FOH are experiential learners, retaining information better through hands-on experience. Training should be tailored accordingly, rather than relying solely on PowerPoint slides or written materials. 📝Encourage every associate to collaborate and contribute to changes; give them a sense of purpose. 📝When hiring, shift the focus from "Will they stay?" to "How do we retain them?"; what we should be looking for, especially in the service industry, is Authenticity. 📝Going Green— This shouldn't mean taking away amenities or putting the burden on the guests in any way, it means offering an alternative. 📝Pre-Shifts— the hallmark of service excellence; setting the mood for associates and keeping them informed impacts guest's experiences more than you think.

Watch this video as Scott Linch, National Industry Leader at FORVIS and Brent Baxter, CEO of Association for Corporate Growth (ACG), discuss how leaders can benefit from joining the M&A deal-making community fostered by ACG.

Still Thinking of Entering? There's Still Time! There is still plenty of time to submit a knockout entry into the 2024 Event Awards. Past entrants have reported needing only a couple of hours to pull together their entry...don't forget - you've already done all the thinking, designed and delivered the event or achievement - all you have to do is put it into words and tell us about it! With the new, simplified entry form, with a maximum of 2,600 words, it's easier than ever to enter. Tell the Judges about you event or achievement, what did you achieve, what were the complexities, how was it creative and an asset to the industry, what were your challenges? If you start today, that's only 434 words a day to get to the finish line! https://lnkd.in/g8P-s-NG

If you are attending NAMIC please stop by and meet with the Xceedance team. Ryan Stokes David Schwartz and Peter Flynn. They will be happy to share how you can think about handling claims is a whole different way. #virtualdeskadjusting #xceedance #NAMIC #claims #claimshandling