Alyssa Petty’s Post

🌟 #SuccessStory Spotlight 🌟 Discover how Rose Hospitality, a leader in luxurious hotels, overcame manual rate and availability updates with RateGain's #ChannelManager, and improved hotel reservations by 20%. For over 12 years, RateGain's advanced solution has revolutionized #RoseHospitality's operations, replacing error-prone processes with seamless technology. By connecting with over 28 local and global distribution channels, Rose Hospitality has expanded its reach and enhanced distribution strategies. Check out what Faizaan Sheikh has to say, and dive into the full case study here. #HospitalityTech #CustomerSpeak

Hoteliers must stay on top of the trends shaping the industry's future. In this interview, I had the privilege to discuss with Trevor Grant and Robert Marusi what those trends are for the hotel commercial teams, specifically revenue and marketing. In particular, we are looking at how the roles and responsibilities in these departments are evolving to take advantage of modern technology. At HotelIQ by Intelligent Hospitality, we subscribe to the belief that modern technologies and data-driven decision-making are crucial. We live in a world where streaming data and AI are seamlessly integrated into our daily lives. It's time to incorporate them into our industry and teams' workspace. #hotelrevenue #hotelmarketing #revenuemanagement #hotelcommercialteams  #decisionintelligence #businessintelligence #BI #dataanalysis #decisionsnotjustdata #hoteltech #businessintelligencesolutions #hospitalitytechnology

Elevating Guest Experiences: How Top Hotel Chains Are Winning Hearts

Ready to navigate the hospitality market with precision? Dive into insights on why hotel prices are outperforming even as deal volume falls. Explore now and stay ahead in the game. #hotelsector #cremarket #crehttps://firstam.us/3RTeC4q

How many points will you earn this year? Register today to earn 2,000 points every 2 nights, at thousands of IHG Hotels & Resorts around the world. Register, book & stay by 31 December 2023 to earn your Reward points. Terms apply. #crowneplaza #crowneplazapune #experienceluxury #ihghotels #experienceig #Ihgrewards #Staycation #ihgonerewards #ihgrewardsclub #LuxuryLiving #Luxurylifestyle #Luxuryliving #RoomwithaView #Hospitality

Did you know luxury hotels are three times more likely to work across departments and typically send over 15,000+ messages a week? Discover the communication and hospitality trends driving best-in-class guest service in Relay’s inaugural Hospitality Report. 🔍Explore the Full Report: https://lnkd.in/dMEbzMvG #LuxuryHospitality #LuxuryHotels #GuestService #HospitalityReport #GuestCommunication

Building a strong team bond! Explore the top strategies to stay seamlessly connected with your hotel staff. 💼🤝TeamUnity👇🏾👇🏾… Ready to elevate your hotel team connections? Swipe through and share your go-to strategies in the comments! 🗨️ Let's inspire each other in the world of hospitality. #teamcollaboration #shareyourinsights #hospitalityleadership #connectionsthatmatter #ayandahotels

Now that the shock has worn off...(has it?) Why is the news of Hilton buying Graduate so detrimental to independent hotels? It means one more hotel in your area (and they plan to expand by hundreds) that offer Hilton Honors points. One more that is pulling guests because they want points....and let's face it, Graduate hotels are COOL! This is the ugliest/busiest map ever (don't tell my marketing team 😜 ) but it's so valuable. Look at the THREE highly rated independents in Minneapolis. Can you even find them in the sea of Marriotts, Hiltons, Choice, IHG, etc? Don't worry, I circled them for you. But now, it's only two. PS - MCR Hotels if you want to talk about a program for The Chambers Hotel, let me know 😉 #stayindependent #independenthotels #thebesthotelsareindependenthotels

There’s a lot to be said for this approach. And I for one love it.  It took me straight back to my days at Summer Lodge (who wouldn’t want to stay at a hotel called *Summer Lodge*?) where if a stamp went on an envelope slightly askew, we started again. New envelope. A comma in the wrong place? Redo it!  We cross checked names in Debrett's Limited and understood the history and preferences of all our guests.  Today, for me, this approach still applies. We have just migrated part of that guest experience, online.  By understanding  your guests, their purpose, preferences and what “propositions” they want to experience. Crafting your online footprint, beautifully, is as important.  From your digital ads reaching the guests you want to welcome to a seamless booking experience.  Rooms ✔️ Restaurants ✔️ Spa booking ✔️ Golf ✔️ Events ✔️ Gifts ✔️ Retail ✔️ One seamless journey. One website, one booking platform.  This is the nature of the digital world. Taking your guests with you, online.   Journey Hospitality has a driving ambition to help hotels deliver exactly this. No wonky stamps on our watch.  Sometimes, we focus so closely on the measurement. The exact KPIs, what return are we getting? What % growth are we seeing?  And it’s why I do what I do. It’s my “why”.  And hotels need it, of course.  But in my echo chamber of commercial performance and strategy, this was a brilliant reminder of the real reason luxury and independent hotels, brands and groups do what they do. For the guest.  Thanks Boutique Hotelier for the conversation.  Louise Ryan Lisa Buttle Simon Bullingham Oliver Cahill Harriet McCarroll Elli Regan #onejourney #hospitalitymarketing #hospitalitytech #performancemarketing #hotels 

📊 Many the hotels we service are branded properties, like this Hyatt Place. Understanding the brands and working with them to leverage new sales opportunities is part of what we do. 🤓 #hotelsales #hotelsalessupport #reworkhotelsales #directorofsales #reworkhotelsales #hotelsandmotels #hospitality #hospitalityindustry