Philips’ Post

It's great to hear about collaborations with academic institutions in both Europe and the USA. It's impressive that there has been strong growth despite the overall challenging economic conditions around.

Philips raises like Phoenix from ashes! I never lost my faith in Philips! With curiosity I’ll watch how fast passionate CEO Roy Jakobs take this company back to the🔝in the industry. There’s no „if” question but just „how fast”?Well done! 👏🏻

Productivity improvement. Which area in particular. Not customer aftercare since we have a coffee machine sitting in our hall way for three weeks now. Under warranty awaiting collection. Is it in the 3 year plan to collect it fix it or refund us. Your product didn't last 3 months. Worst decision to upgrade from a Delonghi to a Phillips. Won't be making that mistake twice. Poor system, lack of accountability, is this indicative of how the business operates generally?

With reference to my complaint 6723298248428 regarding within warranty air-fryer HD9200/00 whose pan stopped fitting the appliance, I write to express my disgust at callous technician who first diagnosed change of switch and subsequently broke other parts to coff up 30-40% of original product cost for replacenent. Also, attitude of your service team here in India which is unable to provide necessary solution or replacement to the within warranty product and has no empathy to clients problem on call centre or on visits. We buy Philips product basis it's reputation and service centric organization however this experience is making us absolutely disgruntled. I have 2 school going kids and air fryer is absolute necessity considering health issues at home. We are now left in lurch for a part damaged by technician from Shree Sidhi Services, Andheri East, Mumbai. Please don't fleece loyal patrons by selling sub standard products in India that go bad well within warranty and seek exorbitant sum to replace parts. Philips Gulbahar Taurani Pooja Baid you let me down!

I can analyse the tenet.

Roy Jakobs Versuni Philips Gulbahar Taurani Pooja Baid please help address my complaint # 6723298248428 empathetically for a within warranty sub standard product being sold in India

Proud to be part of Philips 👏🏻👏🏻👏🏻

I hear the numbers and the stories, but what I would like to hear is your vision. "Supporting more people" etc. is commendable, yet it's vague. What sets Philips apart from others? What drives your confidence and excitement about the future? Please share your vision and mantra with us!