PRECIOUS OGBONNA’s Post

Every success of a business is attributable to its customers. Showing your customers how much you appreciate them is a way to build and maintain relationships for a lifetime. Our customers are not just people who give us businesses, but an extended family. They are the pillars who hold the foundation strong for business ideas to grow. In service and delight to our customers absolutely no one does it better than a perfect team. Cheers to team service 💯. Happy Customers Service Week. #customerservice #teamservice #customerserviceweek #businessdevelopmentmanager #happycustomerserviceweek #clientengagementmanager #clientservicemanager #clientmanager #customerserviceweek2023 #

Often, we think we're giving customers what they need, and we work hard to make them happy. But sometimes, we don't realize that we're not giving them what they really need. You might be providing the correct service, but are you delivering it in the way your customers prefer? You might have the right product, but are you offering it where your customers want it? Are your customers genuinely satisfied? Take a moment today to think about this and reach out to your customers to ask how you can make them happy. Keep in mind, a happy customer means a happy business. #CustomerService #HappyCustomerServiceWeek #Week #CustomerServiceWeek

We succeed when our customers succeed. Earlier in my career, I spent time as part of a customer service organization, and it was one of the best experiences I have had. I learned to appreciate, anticipate, and understand customer needs and how much of an impact our service, efficiency and attitude can have on our business performance. That’s one of the reasons why I view the customer service organization as the heartbeat of our company. As we approach #CustomerServiceWeek next week, I can’t help but reflect on the ways our customers inspire what we make and how we work together. It can be easy to focus on the day-to-day operations, but the upcoming week serves as a timely reminder that our customers are the north star. For this and many other reasons, I am grateful for the diligence and dedication of our customer service teams across Mativ. I believe our strength and innovation come from identifying and exceeding customer needs before customers themselves anticipate them. Win With Customers is among our core values, and we have an unwavering commitment to do what’s right for them – because it’s also right for us. This year’s “Team Service” CSW theme perfectly aligns with our “One Mativ” mindset—no matter where we operate around the globe, what organizations we come from, or who we report to, everyone is on the same team. That sense of unity and collaboration are key to winning with our customers and unlocking growth.  

This week, I came across a quote that truly caught my attention: "Customer service is not a department; it's the entire company." This prompted me to reflect on my role as a salesperson. Often, our primary focus is on acquiring the next customer. Drawing from my experience, a satisfied customer tends to refer others, significantly increasing the likelihood of closing deals, potentially up to 80%. This underscores the idea that as a salesperson, you play a pivotal role in delivering exceptional customer service. After selling a product to a client, they turn to you when issues arise because you are their primary point of contact and the representative of the company. How you handle such situations ultimately determines whether the 80/20 Pareto principle comes into play, with 80% of your business stemming from 20% of your loyal customers. As we celebrate Customer Service Week, I want to seize the opportunity to express my gratitude to all the clients who have remained loyal to our business and who have referred their family and friends to SunCulture This commitment from our clients aligns with our core value of strengthening communities. Happy Customer Service Week! #customerserviceweek #customerisking #strengtheningcommunities

🌟 **Celebrating the Unsung Heroes of Business Success: Our Support Teams** 🌟 In the symphony of business success, let's take a moment to applaud the hidden champions—our Support Teams! 🙌 They might not always take the spotlight, but they are the heartbeat of our operations, the guardians of customer satisfaction, and the backbone of our success story. 💼💡 From resolving queries with finesse to ensuring seamless operations, our support teams work tirelessly to ensure our customers' needs are not just met but exceeded. Their dedication goes beyond the call of duty, their expertise surpasses expectations, and their commitment powers our business forward. 💪🌐 It's time to give credit where it's due! Let's recognize and celebrate these incredible individuals who form the foundation of our brand's reliability and resilience. 🎉 #SupportTeams #BusinessSuccess #Appreciation #TeamWork #CustomerSatisfaction #Gratitude #SuccessStory #strongertogether Who else agrees that our support teams deserve a round of applause? Share your thoughts and stories about the invaluable contributions of support teams in the comments below! 👇🗨️

As Customer Service Week unfolds, we find ourselves reflecting on the incredible journey we've shared with our valued customers. At Brina Consulting, this week is all about you—the heartbeat of our business. We want to take this moment to express our deepest gratitude for the trust and partnership you've extended to us. The Power of Your Trust: Your trust is the foundation upon which our success is built. We're continually humbled by the confidence you place in us to support your business needs. This Customer Service Week, we celebrate the faith you have in us to deliver exceptional service. Stories of Success, Yours, and Ours: Your success stories are a true testament to the impact of excellent customer service. This week, we want to highlight the incredible achievements our clients have made, thanks in part to the collaborative efforts between you and our dedicated team. Your Feedback, Our Growth: Your feedback has been invaluable in shaping our approach to service. Every suggestion and every comment drives us to improve and innovate. During this special week, we're taking the time to reflect on your insights and commit to becoming even better. A Team Committed to You: Behind every interaction, there's a team dedicated to ensuring your satisfaction. This week, we're shining a spotlight on these incredible individuals who work tirelessly to make sure every interaction with Brina Consulting leaves you with a positive, lasting impression. Your Role in Our Journey: You're not just clients; your partners in our journey. Your challenges have pushed us to think deeper, innovate further, and provide solutions that matter. Your success is our success, and for that, we're eternally grateful. Looking Forward Together: As Customer Service Week draws to a close, we're filled with excitement about what the future holds. We're committed to deepening our partnership with you, understanding your evolving needs, and finding new ways to add value to your business.   Customer Service Week is a special time, but for us, every day is an opportunity to express our appreciation for you. Thank you for allowing us to be a part of your journey and for being a part of ours. Here's to many more successful ventures together #customer_service_week #customer_journey

Customers are busy and willing to pay a lot to save time With Ron Baker Full Ep: https://lnkd.in/gRrqSZyi Make sure we DON’T waste the customers’ time. Then there is time well spent. Let’s make sure the time they DO spend with us is something that they really value! #CustomerValue #TimeWellSpent #CustomerExperience #ValueDrivenService #TimeManagement #CustomerSuccess #EfficientService #ClientSatisfaction #CustomerCentric #ValueProposition #ServiceExcellence #BusinessGrowth #ClientRelations #TimeIsMoney #CustomerJourney

🌟 #ProudOfOurTeam 🌟 Sometimes, when we're fully immersed in our work, we forget to pause and reflect on our achievements. Yesterday, we took a moment to look back and were truly amazed by what we discovered! In just 12 months, our #CustomerSuccess team has successfully handled over 40,000 requests! 🤩 This outstanding #accomplishment reflects our unwavering commitment to our #partners' satisfaction. Whether it's solving intricate problems, guiding our customers to solutions or assisting with porting, ordering, or installation, our team is on a mission to provide a world-class experience! At the core of this success are exceptional individuals with diverse personalities but shared qualities: empathy, meticulous attention to detail, technical expertise, patience, and a positive and effective communication style! ☀️ 🙌 In two words, this achievement can be summed up as "#motivation" and "#dedication." We are the pillars of our customer service success, and we couldn't be prouder! 🎉 #CustomerSuccess #ExceptionalTeam #ThankYou

🌟 Celebrating Customer Service Week with Gratitude! 🌟 At Testify Limited, every day is an opportunity to express our gratitude, but during Customer Service Week, we want to take it to the next level! 🙌 This week, we celebrate YOU, our valued clients who make our journey in the world of software consulting and testing so incredible. Your trust, partnership, and feedback continuously drive us to raise the bar and deliver excellence in every project. 🤝 Why Our Clients Are Our Heroes: Partnership: You're not just clients; you're our partners in innovation. Together, we've achieved remarkable milestones and created solutions that make a difference. Feedback Matters: Your insights and feedback are the compass guiding our continuous improvement. Your voices shape our services, making them more tailored to your needs. Trust: We're honored that you trust us with your projects. Your trust fuels our commitment to delivering top-notch solutions and results. Collaboration: We cherish the collaboration between our teams. It's the synergy between us that drives success. 💼 Our Commitment to You: As we celebrate Customer Service Week, we reiterate our unwavering commitment to providing you with exceptional service, innovative solutions, and unparalleled support. Your success is our success, and we look forward to many more milestones together. #CustomerServiceWeek #ClientAppreciation #Partnership #SoftwareConsulting #CustomerSuccess

#CustomerServiceWeek is a great time to recognize the work #CustomerService professionals do throughout the year. To support your #recognition efforts, here are tips for how you can show your gratitude for their efforts and improve retention.