Ready to put our detective skills to the test? We've all heard the classic objection: "How can the consultant know more than the frontline?" While we value customer conversations, let's face it - not everyone is completely honest. But fear not, we've got the tools to uncover the truth. Let the investigation begin! 🔍🕵️♂️ #LieDetector #TruthRevealed#PricingStrategy Reach out and let us help: https://hubs.li/Q02Cdnvj0
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Ready to put our detective skills to the test? We've all heard the classic objection: "How can the consultant know more than the frontline?" While we value customer conversations, let's face it - not everyone is completely honest. But fear not, we've got the tools to uncover the truth. Let the investigation begin! 🔍🕵️♂️ #LieDetector #TruthRevealed#PricingStrategy Reach out and let us help: https://hubs.li/Q02CdpjJ0
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Ready to put our detective skills to the test? We've all heard the classic objection: "How can the consultant know more than the frontline?" While we value customer conversations, let's face it - not everyone is completely honest. But fear not, we've got the tools to uncover the truth. Let the investigation begin! 🔍🕵️♂️ #LieDetector #TruthRevealed#PricingStrategy Reach out and let us help: https://hubs.li/Q02CdhXb0
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Scrappy detective-grade product research for fast-moving Product teams | Helped build successful SaaS products from 0-1 at Twitter, Twilio, Indeed, Panasonic, and more
The 1, 2, 3 (and 4) of understanding customer behavior in context: (I learned to focus on these small details from my detective days 🕵🏻♂️ (But they quickly add up 👇) 1. 👨👩👧 People 2. 📍 Places 3. 🎟️ The things they do 4. ⏰ The times they do them Understanding customers can feel overwhelming (where do you even start?) But take it one step at a time. Small steps add up. One small win today → One new growth opportunity tomorrow. ~fin~ ===== 👋 I'm Ari... I use detective-grade customer forensic analysis techniques to give go-to-market (GTM) teams the evidence they need to capture and keep more customers—with the tools and teams they already have. If you found this post helpful 👇 ❤️ Like it 🛟 Save it 🤝🏻 Follow me for more 🔥 💌 Subscribe to my newsletter
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Engaging with reviews can shift customer opinions positively, making active response crucial for reputation management. #ReviewResponses #CustomerEngagement #PerspectiveShift https://salesresults.co.za
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Confused about your customers? Learn about #Cohort #Analysis & gain superpowers in customer identification! • What it is • Why you NEED it for your business • Types that exist • 5 steps to perform it like a pro ➡️ Unlock the secrets! https://lnkd.in/dxgsdhvf
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Changing Your Customers Behavior in Practice – Service Truth #4 Cont. https://hubs.ly/Q02kFyfT0
Changing Your Customers Behavior in Practice – Service Truth #4 Cont.
strategicdiscipline.positioningsystems.com
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Experienced Executive in Business Development, Sales & Marketing Strategy, and Operational Leadership
Ever wonder what knowledge loss really means? 🤔 It's the unseen challenge in our workplaces, impacting everything from efficiency to customer relations. Learn more about its effects and how to mitigate them. #WorkforceOptimization #OperationalExcellence #EfficiencyImprovement #QualityManagement #AIinManufacturing
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Find out how you can take control of your Customer Due Diligence by reading our blog post! 💻 https://hubs.ly/Q02ds9qx0
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Are your customer facing teams prepared to handle distressing and suicidal customer conversations? Our Managing Suicidal Customer Conversations course covers: ✅ Understanding suicide ✅ Risk Factors and indicators ✅ Responding empathetically ✅ Responding in an emergency ✅ The importance of signposting ✅ Looking after yourself 🗣️ "Whilst the topic is difficult, I found the course very engaging and the soft skills taught will definitely help in my role. In my opinion Helen was the perfect person to deliver this content." Join our next course on Wednesday 31st January 2024 by clicking below 👇 https://lnkd.in/eeP3A_3x #SuicidePrevention #EmpathyInAction #TrainingThatMatters #CustomerSupport #CustomerServiceTraining #CrisisIntervention #PositiveCustomerExperiences #MentalHealthMatters
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For Downtime Deliberation: Do you dismiss customer research - convinced that survey respondents are just the ‘squeaky wheel’ and have too much time on their hands? Customers that give actionable feedback should be treated like mana from heaven.
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