Qatar Airways’ Post

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Reaching new heights 📈 Here's to another extraordinary #BritishGP 🙌 #QatarAirways #DrivenToPerfection #F1

Jade Tinner

The Brand Enhancer | Advocate of Connection | Philanthropist | Global Socialite | Experience Cultivator | Keynote Speaker

1mo

On Sunday, I arrived at the airport with all the required documentation and checked in without issue. However, when I reached the gate, an agent’s slowness and uncertainty regarding visa verification caused a significant delay. Despite presenting the correct documentation and rectifying a name discrepancy on the spot, the agent took an excessive amount of time—over an hour and a half—to verify my visa. This delay resulted in the ticket counter closing before my verification was complete. During this time, one of my bags was checked and placed on the plane, yet the remaining steps were not completed in a timely manner, directly due to the agent's incompetence. Despite the intervention of a supervisor, the situation was not resolved efficiently, and I was ultimately unable to board my flight. The emotional and logistical impact of this failure is immense, as I was traveling to attend my mother’s funeral. I demand immediate action to address this situation. I expect a full refund of my ticket and compensation for the emotional and logistical hardship caused. Additionally, I urge you to review your staff’s training and competence in handling such critical tasks to prevent future occurrences.

Palak Grover

Strategy @ JSW MG Motors

1mo

While Qatar Airways is reaching new heights..customer service is a big concern. No replies come from support desk for days and week. No one reaches out for help.

Absolutely thrilling to see such dedication and excellence on display! It's a testament to the power of strategic partnerships and relentless pursuit of perfection. Kudos to everyone involved in making the #BritishGP a standout event. Here's to pushing boundaries and setting new benchmarks in the world of #F1! 🚀

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Pratham S.

Supply Chain Professional | Bombardier | MSC GSCM | Hec Montréal | Lean Six Sigma Green Belt

1mo

Good to see that Qatar Airways is reaching new heights however customer service and particularly fraud prevention is a huge concern. I personally have faced a situation where qatar encouraged a fraud to happen. Not sure, if the airlines is colluding with fraud agencies to trick their customers. I would highly suggest customers of this airlines to stay vigilant!

Abdelmalek HAMZAOUI

Head of Financial Risk - Africa chez VIVO ENERGY (Shell licensee in Africa)

1mo

Can anyone from Qatar Airways customer service leadership contact me? I have been trying to solve a dispute with the customer service for over 10 months now but with no success. #qatarairways #complaint #poorbadcustomerservice

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Proud of you!

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Обеспеченные люди могут приобрести очень дорогие сигареты класса «люкс»,самых дорогих в мире, и предназначеных для респектабельных клиентов. При производстве MACKINTOSH используют восточные сорта табака. Покупатели могут сразу же почувствовать вкус виски. Эсклюзыв: 61мм/105мм 🇦🇲 MACKINTOSH tel +37443285876 (viber) 📌Только официал ссылка на канал:               https://t.me/+_HmK3r2_C8ZkMzRi

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