BAI's Banking Strategies Executive Report, “Elevating customer service across the enterprise”, features our own Will Tumulty sharing his thoughts on technology's role in the SMB lending gap, the importance of digital adoption for SMBs and more. Download the report here: https://hubs.ly/Q02B8SdF0
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Enhanced customer service :- Picture this; instead of waiting on hold for minutes at a stretch, your queries are resolved in an instant – that’s what chatbots can do! Intelligent banking AI chatbots can be used to address queries related to balance inquiries, expenses, loan eligibility, insurance plans and much more. For banks and financial institutions, this means delivering exceptional customer interaction by enabling frictionless 24/7 customer interactions while saving high on costs. In 2018, Bank of America launched its virtual financial assistance Erica. Since then Erica’s interactions have exceeded the 1 billion mark – a feat that demonstrates the immense potential of chatbots in BFSI. Activate to view larger image,
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Learn how generative #AI in banking transforms content into a strategic asset, empowering banks to deliver smarter sales and service to customers—get the #digitalbanking guide. #SmarterWithOpenText #InformationManagement #DigitalBankingSolutions
Customer Information Management for Banking
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Learn how generative AI in banking transforms content into a strategic asset, empowering banks to deliver smarter sales and service to customers—get the #digitalbanking guide: https://lnkd.in/egCUcDeF #SmarterWithOpenText #InformationManagement #DigitalBankingSolutions
Customer Information Management for Banking
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Enterprise Account Development Executive at OpenText | Helping the Financial Services Industry to have better and faster processes
Learn how generative #AI in banking transforms content into a strategic asset, empowering banks to deliver smarter sales and service to customers—get the #digitalbanking guide. #SmarterWithOpenText #InformationManagement #DigitalBankingSolutions
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Learn how generative #AI in banking transforms content into a strategic asset, empowering banks to deliver smarter sales and service to customers—get the #digitalbanking guide. #SmarterWithOpenText #InformationManagement #DigitalBankingSolutions
Customer Information Management for Banking
opentext.com
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Learn how generative #AI in banking transforms content into a strategic asset, empowering banks to deliver smarter sales and service to customers—get the #digitalbanking guide. #SmarterWithOpenText #InformationManagement #DigitalBankingSolutions
Customer Information Management for Banking
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Enhanced customer service :- Picture this; instead of waiting on hold for minutes at a stretch, your queries are resolved in an instant – that’s what chatbots can do! Intelligent banking AI chatbots can be used to address queries related to balance inquiries, expenses, loan eligibility, insurance plans and much more. For banks and financial institutions, this means delivering exceptional customer interaction by enabling frictionless 24/7 customer interactions while saving high on costs. In 2018, Bank of America launched its virtual financial assistance Erica. Since then Erica’s interactions have exceeded the 1 billion mark – a feat that demonstrates the immense potential of chatbots in BFSI.
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