#PublicRelations is well past the point of needing to standardize titles.
Account Coordinator
#PR Coordinator
Assistant Account Executive
Jr. Account Executive
PR Specialist
PR Specialist I
PR Specialist II
Account Executive
Senior Account Executive
As far as I can tell, these are 9 titles for essentially, 3 jobs.
Why do PR Agencies do this?
1) It can be part of their branding. There has been a trend in PR Firm marketing to rebrand pre-existing terms as new, making it look like they are offering unique services or a more senior team than reality. PR Specialist I sounds more important than an AC.
2) It allows for them to put more responsibilities on employees while paying them less. There is no such thing as a "Jr. Account Executive" in terms of workload. It's just an AC but who is treated like an Assistant Account Executive. But rather than give the employee a full promotion, they give them this fake title and a minor raise. The employee still has all the expectations of results as if they were a full AAE, but with less time to develop the skills needed to find success or simply with less money in their pocket. It preys on the ego rush of getting a promotion, and the naivety of Jr. employees unaware of what a #StrategicCommunications career path looks like.
What Additional Harm Does it Cause?
1) For pros looking to move to a new agency or go in-house, it becomes increasingly difficult to ascertain what would be a move up vs. a move down.
2)For the #HR pros, there is no consistent word for a specific level of experience from one candidate to the next. Under this system a Jr. Account Executive and an Account Executive have the same role on paper with drastically different experience levels. Suddenly a cost-effective hire becomes an ineffective hire, at no fault of the employee. The employee relied on the reality of the title structure of their past agency, unaware of their diminished preparedness for the role in a different title ecosystem.
What Should be Done?
1) Set titles. It doesn't matter what they are, but there should be standardization. There should be set base titles, and additional titles allowed depending on the size of the firm. Giant firms like Edelman need interstitial titles because of their employee size, boutique firms do not. PRSA may actually have industry value here.
2) Set pay scales for those titles. This needs to be set by each individual agency. For every title, the employee should know the salary range. This gives them the security of being able to sort out their career projections and the agency some flexibility on how to plan for growth with some stability regardless of how economics shift.
3) PROMOTIONS SHOULD NOT BE TREATED AS AN EMPLOYEE RETENTION TOOL. Promote based on need and fiscal responsibility. If you can't afford to promote, don't. Be transparent with your employees about hiring or promotion freezes. No one wins when you promote without validation.