When Dean Sharon Matusik asked me to be the very first guest on the new “Down to Business” podcast to talk about leadership, of course I said yes! I'm a proud alumnus of the University of Michigan and I seize any opportunity to share my passion for American Airlines and the #AATeam.
I’ve been waiting for FA opening position! I love everything about AA. Been working as a CSA at BUR station, but want my wings back as I am a former FA. I am proud of wearing this uniform.
Pay your flight attendants
Am one of your Concierge Key flyers. You should be ashamed of the timeliness of your planes. I don’t blame your workers, I blame you and executive board members for allowing the lack of investment into the company. Share buy backs and dividend payments to shareholders ensure that my traveling life is a misery. Get a grip boy.
I am so sorry to see all the negative changes happening at AA! The reputation of the airline, as one of the best is no longer there! It is never too late to go back and change course!
Mr. Isom. You REALLY need to look into your passenger experience via your customer service #. I'm currently on hold and have been for almost two hours to correct an overcharge to my AA Advantage account and to resolve mileage discrepancies. UNACCEPTABLE!
It’s unfortunate the partnership with British airlines and the lack of customer service between both Missied my flight from London to San Diego because they couldn’t figure out error and blamed each other
Let me actually review the performance of American Airlines since the started then I'll come and put a other comment
It's fascinating to see how Robert Isom's journey from pursuing an MBA at Michigan Ross to becoming CEO of American Airlines unfolded.
Nice share‼️. Leadership matters. Now more than ever. 🇺🇸
Author of the book entitled Biracial Me: A short acronym book for readers of All Ages. Nurse|
3moSince AA won’t take even a minute to even listen to me compensate me for the stress they have put me and my kids through I guess I have to find another means of getting someone’s attention. I am NOT HAPPY! I need to be FULLY refunded all expenses immediately as I have been strung along by American Airline, stuck in Miami without clothes for me, my 4 year old and 7 year old. Hungry, tired, stressed and I missed all important events due to negligence on the part of American Airline. I had to redirect my flight back to Charlotte so that my girls and I could go home, get cleaned up and not get stuck in an unknown city. To add insult to injury, Mr. Harlie James sent an email response with “an apology” and a $25.00 travel credit after I spent $2500 US dollars on a trip.It will not get our lost luggage back (that ended up in Jamaica without us after being told by several baggage claim representatives that it would be sent on our flight to Charlotte) it wont put the unbudgeted money that I had to spend back in my pocket, neither will it make my experience and my kids experience better, nor will it put the money I spent on plane tickets back in my bank account. So Robert Isom I am asking to be heard and compensated