Experienced Executive in Business Development, Sales & Marketing Strategy, and Operational Leadership
Ever wonder what knowledge loss really means? 🤔 It's the unseen challenge in our workplaces, impacting everything from efficiency to customer relations. Learn more about its effects and how to mitigate them. #WorkforceOptimization #OperationalExcellence #EfficiencyImprovement #QualityManagement #AIinManufacturing
Problem-Solving in Customer Service!🌟 The thrill of solving customer challenges—a journey where every solution is a triumph! 🌟✨ Because, let’s face it, exceptional service isn’t just about smiles; it’s about finding the perfect fix! Here’s why problem-solving steals the show: 💡 Unraveling the Puzzle! Problem-solving isn’t just about fixes; it’s about unlocking solutions! Let’s celebrate those problem-solving victories! 🌟🔓 #ProblemSolvingHeroes Solutions That Speak Volumes! A satisfactory solution isn’t just a resolution; it’s a story! Let’s highlight those solution storytellers! 🌟📚 #SatisfactorySolutions 🌟 Join the Service Adventure! Curious to explore the art of problem-solving in customer service? Join our Customer Service Symposium for an adventure into the world of solutions! Let’s embark on this journey together! 🌟🚀 #ServiceAdventure Click on the link below to book your seat now! https://lnkd.in/engdbj4w
| Keynote Speaker | Author | ⚾CEO @TheSteinerAgency @starstock Host of CX Live on @ebay🎥 Host of "What’s it Worth" on @espn 🎙️ 🏆Founder @collectiblexchange 🔄 🏀The "Sports Marketing Guru"
Service should be your main priority in 2024. Instead of having a customer service department, create a culture that EVERYONE at your company is the customer service department. Book me as your next speaker get ready to embrace the underdog mindset and show your team how to thrive in a constantly evolving world. Click the website link in my bio now!🔗 | #KeynoteSpeaker | #CorporateEvents | #CorporateSpeaker |
Customer feedback is the guiding star that leads us to excellence. Your thoughts, ideas, and opinions are the cornerstone of our improvement. Together, we shape a brighter future for our products and services. Keep sharing, and we'll keep listening! #CustomerFeedback #FeedbackFriday #ShareYourThoughts #FeedbackMatters #CustomerOpinions #ReviewAndRevise #YourOpinionCounts #CustomerInsights #ImprovementJourney #FeedbackEmpowers
What are the essential do’s and don’ts of review management? Managing online reviews can be complex, with potential pitfalls that could harm your reputation. Follow best practices to handle customer feedback professionally and constructively. Master the art of review management with our guide! #ReviewManagement #BestPractices #CustomerService #OnlineReputation #BusinessTips
Have you ever said 'I love you' to a customer by accident? Crystal Stephens, Head of Customer Experience + Operations at Atlas has. Although let's be honest, for the 𝘣𝘦𝘴𝘵 customer service leaders it's not far from the truth 🫶 This week on Response Time we get an insight into Crystal's thoughts about the most important questions of our time... like 'What word or phrase in customer service jargon should be retired?', or 'If you wrote a book about your experiences in customer service, what would the title be?'. Any devout readers amongst you might notice we've added some new questions into the mix this week - let us know what you think. And as always, the full interview can be found over on the Intercom blog! #responsetime #custserv #customerservice #customersupport
Not only should your customers always be top of mind, they are the source for new ideas and creative ways in which you can expand your products and services from an "outside in" approach.
Customer feedback is vital to improving an organization's culture. It can be a key factor in helping identify areas for internal growth and create new opportunities for better services and products. How do you use customer feedback in your organization? Learn how to use customer feedback with our latest book, available now! https://lnkd.in/eV-DGEZC
Engaging with reviews can shift customer opinions positively, making active response crucial for reputation management. #ReviewResponses #CustomerEngagement #PerspectiveShift https://salesresults.co.za
Customer-Centric Excellence: Grasp and Fulfill Needs Strategically. By delivering value and exceptional service, trust and loyalty flourish. #TuesdayTip #CustomerFocus #ValueDriven #ExcellentService #BuildTrust #CustomerLoyalty #BusinessStrategies #AdQmSolutions
Customer Excellence/Experience & Operations Expert | Generative AI, FinTech & Crypto Enthusiast | Experienced in High-Volume Complaint Resolution & SLA Management | Ex-Amazon
Customer feedback is a gift. It helps us grow, adapt, and serve better. Every piece of feedback is a step towards improving our processes and delivering exceptional #CustomerService. Let's keep the dialogue open! 💬 #CustomerFeedback #ProcessImprovement #ContinuousLearning #Kaizen #LeanManagement #ProblemSolving
Why is it important to listen to our customers? It allows us to build a deep understanding of their expectations and how our products perform against those expectations. Just finished the course “Listening to Customers” by Noah Fleming! Check it out: https://lnkd.in/dMRpHs9B #activelistening #customerservice.
