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Got a question about our Scheduling solution? Join our customer success webinar next month where we'll be going through our FAQs and answering questions live in an Open Q&A. Register for free here 👇 https://ow.ly/EiEN50RTOK7 #Appointments #AppointmentScheduling
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Global Customer Service Expert | Proficient in CRM (Zendesk, Zoho and Freshworks) & Call Center Ops | Data Analysis & Account Management Guru | Driving Customer Satisfaction & Organizational Success
Zendesk is updating the Agent Workspace ticket conversation interface for a fresh, modern look starting July 8, 2024. These changes will make it easier for agents to read and manage tickets. No action is needed as this update will roll out automatically. Join the beta now to get an early experience! through form [https://lnkd.in/duzazYge] For more visit the article link [https://lnkd.in/dm-2W8Ed] #Zendesk #CustomerSupport #CustomerService #Collabaration #Productivity #ZendeskWorkspace
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Global Customer Service Expert | Proficient in CRM (Zendesk, Zoho and Freshworks) & Call Center Ops | Data Analysis & Account Management Guru | Driving Customer Satisfaction & Organizational Success
🚀 Exciting news from Zendesk! Starting May 15, 2024, custom ticket statuses will be automatically activated for eligible customers. This update allows you to create more meaningful ticket statuses, improving transparency and communication. No action needed. just start customizing! For more details, check the rollout schedule and explore new features in your Zendesk account, or through the article URL here [https://lnkd.in/dK8Xu5_Q] #Zendesk #CustomerSupport #CustomerSerivce #Collabaration #Producivity
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📣 We have a special Dreamforce announcement, The Home for Marketers is returning to San Francisco, with a twist, a new name, and a new location! 👇 That's right, it will now be The Growth Lounge at the Yerba Buena Bar, 141 2nd St. The Growth Lounge will be the hub for marketing, sales, and customer success to connect, recharge, and learn about strategies and solutions that drive impactful growth and seamless customer interactions. Why the change? Today's customers are expecting personalized, seamless digital experiences and it's the teams that deliver this that will outshine their competitors. To make this happen, marketing, sales, and customer success need to be closer than ever, so customers can have the frictionless experience they expect no matter where they are in their journey. Therefore, we wanted to provide a space where marketing, sales, and customer success can come together to exchange ideas and spark inspiration that drives impactful growth and seamless customer experiences. Marketers, if you're going to Dreamforce, RSVP for the Growth Lounge and bring your plus two, your friends in sales and customer success. RSVP here: https://lnkd.in/erqJsB6T #DF24 #GrowthLoungeDF24 #marketing #sales #customersuccess
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Ready to take your customer interactions to the next level? Antlere Suite is the key! Dive into a world of dynamic surveys and enhanced engagement with your customers. Elevate your business game now! #AntlereSuite #CustomerSuccess #SurveyFeedback #HelpDesk #SurveySoftware #CustomerEngagement #ExperienceManagement
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When was the last time you reviewed your customer onboarding journey? We all know it’s super important to create a smooth onboarding experience that reflects our company’s brand, but how many of us have actually nailed that goal or monitored its effectiveness? Our article takes a look at how Salesforce can help you improve your relationship with your customers - boosting customer satisfaction and customer retention as a result! If you’re interested in finding out how else Salesforce can help you and your business, you might like to download our free playbook where we take you through all the ways Salesforce can help elevate your business’ potential. Article: https://bit.ly/3FlPj4W Download: https://bit.ly/44n621J
Salesforce for SaaS Playbook
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Is the growing team increasing the cost of customer support operations? CloudEagle and Zendesk are teaming up to give you complete visibility into user activity, powered by secure connections and seamless integration. Here's what you should look for: ✔ Usage Data: CloudEagle identifies hidden trends and patterns of user behavior to optimize workflows and prioritize resources. No more guessing! ✔ Security First: Secure connections like OAuth and REST APIs keep your information safe. ✔ Happier Customers = Revenue Growth: Engage your users better with personalized support, but also know how many in your team need the Zendesk licenses. The best part? CloudEagle has industry-leading 300+ integrations to give you complete visibility into your SaaS spend, usage, and licenses. Book a demo now to experience it firsthand. Link in the comments! #Zendesk #CloudEagle #productupdate
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Going to Dreamforce? Visit Booth #1509 to unlock seamless subscription & revenue growth with us. We automate your entire quote-to-cash process, integrating with Salesforce to streamline subscriptions, payments and customer retention—all while reducing errors and maximizing efficiency. - PM for more detail! #ChargebeeDF24 #DF24
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📈 🔓Unlock the full potential of your SaaS journey! 🌐 Check out our latest article on "Best Practices for Onboarding SaaS Customers." Discover why onboarding is the game-changer for customer satisfaction, retention, and success in the competitive world of Software as a Service. 👉 Link to Article: https://lnkd.in/d8sNtggh #onboarding #saas #saasdesign #customerexperience #Bonboarding
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Check out the Bonboarding website to learn more about why smooth onboarding is so critical to the success of SaaS companies!
📈 🔓Unlock the full potential of your SaaS journey! 🌐 Check out our latest article on "Best Practices for Onboarding SaaS Customers." Discover why onboarding is the game-changer for customer satisfaction, retention, and success in the competitive world of Software as a Service. 👉 Link to Article: https://lnkd.in/d8sNtggh #onboarding #saas #saasdesign #customerexperience #Bonboarding
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