Sam Jacobs’ Post

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CEO @ Pavilion | Co-Host of Topline Podcast | Join Top GTM Execs at Pavilion's GTM2024 | October 14-16 2024 | Austin, TX | Get Your Tickets Now

One of the things I struggled to truly process as a CRO: When you work for the CEO, it’s their company. My challenge as an employee was constantly thinking I was better than or smarter than the CEO but never doing anything about it (like starting my own business). As an employee, you work in service to the vision of the CEO. Period. Full stop. If you think your CEO is an idiot, or a buffoon, or simply incompetent, that's fair. But staying in that situation and rolling your eyes the whole time is a symptom of YOUR dysfunction not theirs. If you think they’re terrible at their job, get to work helping them improve, with compassion and consideration. Or quit. But stomping your feet and complaining only creates a culture of toxicity that infects the organization and keeps it from achieving its fullest potential.

I’m 1,000% unemployable for this exact reason. Because I think butting heads with the CEO in the spirit of improvement is part of being a leader, to improve their thinking by challenging it in the true style of Socrates, not kowtowing to their opinions because they are a “leader.” But I think your definition that seems to lean much more towards “following” to protect your job is what the market and the CEO usually expect. I believe in the Team of Rivals concept much more.

Vision of the CEO if they own the company — if they don’t it’s more the vision of the investors and/BOD (based on my expirence). SOME CEO’s that have a “bosses” often forget they have bosses and put their own agenda in the mix of the overall companies vision, mission and core values and that’s when it the issue happens. I agree that if you have an issue with it as an employee versus complaining to everyone it’s best to exit, it’s a losing battle in most scenarios.

Eduardo Nuñez

Fractional CMO, Startup Advisor, and Entrepreneur

2w

Think this applies to all employee-manager relationships. And while there are ways to approach conversations around strategy, areas of growth/improvement, I think it's also a leader's job to welcome challenging the status quo and create a safe space where people are encouraged to share their views. That's what fosters a culture of innovation and helps promote alignment when folks can have their views heard and discussed.

Kevin Gaither

Helping leaders at early stage tech companies avoid mistakes in all aspects of growing their sales team.

2w

That's right. Nobody writes "success stories" about people who whine and complain. People write success stories about people who actively make change in their lives or the lives of others. If you're a salesperson, and you think the CRO has set the quotas too high. Don't whine about it. That makes you a target. Vote with your feet.

David Kirkdorffer (he/him)

VP | Director | Fractional | Marketing | Demand Gen | AI Enabled Marketing | SaaS | 23 Start-Ups / Scale-Ups. | 5 Public Companies | 60+ LinkedIn Recommendations ➡️ I Help B2B Tech Companies Grow Revenue

2w

"When you work for the CEO, it’s their company." I guess the smaller the company, the more this may be true. But if this is the feeling they emit or the attitude they project, then I'd say this can be a problem. I 100% agree that I "...work in service to the vision of the CEO" AND everything else you write. So what's my nuanced quibble? I think it's this: 100% it is essential for employees to align with the CEO’s vision. And also the CEO must recognize their responsibility to serve the company and its people. This mutual respect and accountability is key. and it creates a more cohesive, productive, and positive organizational culture.

Mike Simmons

Speaker/Facilitator - I help leaders create clarity & focus - enabling them and their teams to achieve results | Simplifying Problem Solving, Decision Making, Communication, GTM, and Achieving Results 📈

2w

Fit matters. Don’t manufacture it. You have a choice, and that choice is part of being a leader. 💯 Sam

Sangram Vajre

WSJ Best Selling Author | CEO of GTM Partners | ex @Salesforce @Terminus

2w

so true - once you understand this - you are set free from trying to be both. be a great CEO / a leader. OR be a great employee / team member. but trying to do both is a personal issue.

Lisa Nirell

Helping mindful market leaders cultivate healthy companies and careers | lisanirell.com | HBR contributor | CMO coach | Marketing Growth Leaders.com Founder | 100 Coaches member | Keynote speaker | Open water swimmer

2w

Thank you. This reminds us that life offers us choices. Choosing to complain and play victim to "the system" or "the boss' style" is one choice. It's just not a good look. As my friend Chip Conley told me: "Our painful life lessons are the raw materials for wisdom." Three choices: 1. accept what is--stop complaining, commit to the company mission, and seek joy outside of work, 2. keep playing victim/complainer and limit your career growth, or 3. gather up your lessons and wisdom, show your gratitude, and gracefully leave.

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Matt Dowis

Manager of Global Demand Generation | AI & Automation Enthusiast | Tinkerer & Sawdust Maker

2w

It's easier to complain (stomp your feet, gossip, etc.). I'm finding that most people take that road because it's the road well traveled. And once you're on that road, it's difficult (but not impossible) to change. The truth is, a lot of people "thrive" in chaos because it's what they know. They take comfort in it.

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Don't complain about what you are not willing to change!

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