Drew Sanocki’s Post

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Got a fundraising sea story for you . . . I've known Andrew Bialecki and Ed Hallen, Klaviyo co-founders, for >10 years. They personally helped me back when Klaviyo had ~10 employees. I was running marketing at a turnaround in Boston (Karmaloop--it had gone bankrupt). Klaviyo was a few doors down on Boylston street. Or Newbury. I can't quite remember. Our turnaround marketing team was FRUSTRATED. Karmaloop's email program was on some legacy platform (I won't mention it. . . we shouldn't speak ill of the dead). We couldn't do any of the lifecycle marketing we wanted to do . . . . . . and lifecycle marketing was critical to our turnaround thesis. It was the only way we were going to make it work. So after a particularly frustrating time trying to get a triggered email send to work, I threw up my hands, announced "I'm going next door," walked over to Klaviyo, and knocked on the door. Ed answered. Andrew waved--he was coding. "Hey, can your team help me migrate this beast onto your platform and make it sing? Like, this week?" Andrew and Ed bent over backwards for me and helped me get Karmaloop's 5M emails migrated and humming. It's not a stretch to say the turnaround (and the next ones) could only happen because of Klaviyo. I've stayed in touch with them ever since. They've given Michael Epstein and me advice over the years, been in our corner, and been a part of PostPilot journey. (PostPilot's original thesis was simple: "Klaviyo for direct mail." Now, it feels like the story's come full circle, because Andrew and Ed just invested in PostPilot's Series A. Like so many other things in my career, it all started with a turnaround. Check out the full story here → https://lnkd.in/eVDXCj-4

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Honored you let us be involved! And thanks again for trusting us in the early days despite our very dive-y office.

Omar Lovert

🚀Optimizing Lifetime Value & Profits Through Klaviyo, CRO & Customer Value Optimization || Owner at Polaris Growth

1mo

Whoao.. two of my most favorite people!!! Congrats you both... and so great to see this. Drew Sanocki getting to know you was also THE reason I started using Klaviyo some 8 years ago!

Elizabeth Bowerman

An avid fan of print and communications in all its amazing forms. I'm also an IPIA Council member and advocate for Young People in Print. 📲 If you would like to know more, let's connect 🤝

3w

Someone once said to me… so often the answer to a question is right under your nose, all you have to do is open your eyes to see it. Maybe swallow a bit of pride and reach out for help. This is so true, not just in work related matters either🤷🏼♀️

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Preston 🩳 Rutherford

Cofounder at Chubbies (9-figure exit & 10-figure IPO) & Loop Returns

6d

love these ad units btw. so 'native'. is native advertising back?!?!?!?1

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Petteri Pucilowski

CEO @ Search Engine Wizards

1mo

Whoa, what a wild ride from frustrated emails to door-knocking heroes.

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Preston 🩳 Rutherford

Cofounder at Chubbies (9-figure exit & 10-figure IPO) & Loop Returns

6d

founders staying close to customers for way too long i what i see in both companies (and what I think contributes to the outsized compounding success you both are seeing). i think Ed was answering my support emails wayyyyyyy after they had become wayyyyyy bigger than us

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Scott Lucero ♻️

Shopify | Retention | Growth

1mo

OG as heck!

Adam Robinson

CEO @ Retention.com & RB2B | Person-Level Website Visitor Identity | Push LinkedIn Profiles to Slack in Real-Time, 100% Free!

1mo

great post! and that's the reason they are where they are.

Steve Beson

Dad, Runner & Storyteller

1mo

I love that story. I swear by Klaviyo.

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