Planned has secured a significant round of financing and added a travel industry heavyweight onto its board. Up next is expanding AI functionality and travel booking capabilities. https://hubs.li/Q02HkG-00
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Travel & Hospitality CX Subject Matter Expert / Passenger and Guest Experience Expert / GBTA Aviation Committee / GBTA Ladders Social Media & Comms Committee / Speaker & Moderator / Loves to learn
Generative AI will help more than just simplify planning and booking travel. BTN Europe surveyed 130 European travel buyers who agreed with my view - take a look at the results: 🤖 Identified improvements in booking travel- More than four in ten (42 percent) 🤖 More efficient travel programs - 18 percent 🤖 Cost savings (16 percent) and improved duty of care - 13 percent And using Gen AI is more than providing travelers a chatbot when they visit a website! There are so many ways that it can enhance the personalization of travel management to increase traveler satisfaction, support the agent, and benefit the company. #GenAI #Personalisation #digitaltransformation #Transcom https://lnkd.in/dYFRS-HE
Buyers believe simplified planning and booking is biggest AI opportunity
businesstravelnewseurope.com
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Ariane Gorin’s (president of Expedia for Business) advice to young people who are thinking of entering the travel industry? “Go for it,” she says, “because once you get in, you’ll never want to leave. What we do as an industry is help people create memories, and that’s incredibly meaningful.” Check out the latest installment of Travel Disruptors by McKinsey where Ariane discusses the travel industry’s postpandemic recovery, Expedia Group’s B2B offerings, and how generative AI (gen AI) might change the business of travel. #travelindustry #expedia #travel https://lnkd.in/gVfzJWJT
Travel Disruptors: Capturing B2B growth
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Good stuff from Dennis Schaal to think about for the future of online travel - if AI changes the game & consumers gravitate away from the "ten blue links" how do the big buyers continue to get their traffic flow? - Will customers use AI planning tools from BOOK or EXPE? - Can Google penetrate further into the planning flow and win back travel transactions? - Can the suppliers finally fight back? https://lnkd.in/gAjCr82x
Booking vs. Google in Travel AI
skift.com
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Power BI Analyst |Excel|SQL| Skilled at Creating Useful Business Reports | Dedicated to Turning Insights into Action
As businesses scale, managing finances becomes more complicated. Using AI and data analytics can help address this problem. At Oasis Travels, Managing Director Fabrice Abunde (PhD) highlights a key challenge: "The problem we face is untraceable financial leakages, which affects our profit margins. When we just started, we could manually follow up, but as our operations scaled (now around 200 trips per month), things became difficult." In the road transport industry, managing the complexity of daily operations manually, including inventory tracking, trip management, and handling mail and luggage, can become increasingly challenging. This can impact productivity and lead to undetected revenue leakage. Revenue leakage happens when expected income is lost, similar to a leak in a pipe. This can be due to uncollected bills, underpricing, or unrecovered costs. According to Ernst & Young, companies might lose up to 5% of their earnings because of revenue leakage. Stay tuned for updates... Explore Oasis Travels at, https://oasis237.com/ #Graffiland #BusinessIntelligence #DataAnalytics #AI #RevenueLeakage
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Thank you Lee Ainsworth of #advantagetravelpartnership for contributing to TTI - Travel Technology Initiative, 'Tech Talk' monthly column feature in TTG Media. This feature has a focus on the future of #retailtraveltechnology. The key takeaways are ;- How increased #ai automation can help build greater efficiency, nurture new talent and help agencies build stronger partnerships through collaboration. #traveltech #travel #technology #techtalk #retailtravelagent https://lnkd.in/dy7e7cdk
The secret weapon for 'reducing lost counter time' in agencies
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🌟🤖 Exciting times ahead for the Business Travel Industry! 🤖🌟 I’m thrilled to see ATPI Group's commitment to leveraging AI to enhance both internal processes and customer-facing platforms. AI is revolutionising the travel management industry by streamlining operations, eliminating tedious manual tasks through automation, as well as creating efficiencies. It enhances customer experiences, optimises revenue management and sourcing activities, and improves travel security. AI will enable more personalised services, and in all likelihood will allow us to safely access travel content typically outside of our program, bringing it into a controlled environment managed by AI. All whilst impacting sustainable business practices and maintaining policy and compliance in a way thats never been done before. There's no denying it will positively impact both operational and strategic aspects significantly. I believe it will also positively impact our mental health by addressing personnel shortages and reduce our burnout and stress. AI integration in tools like chatbots and enhanced analytics platforms is set to revolutionise our industry by handling time-consuming tasks, such as answering FAQs for the 100th time. I’m particularly excited about the development of a new chatbot by ATPI, building on the success of Simon www.dt.com/simon from Directtravel. The possibilities are endless, and I hope to continue contributing to innovative AI developments and perhaps even collaborate with innovators like ATPI. I look forward to the future and the incredible advancements in travel management that await us. ________________________________________________________________________________ #TravelManagement #AI #Innovation #Efficiency #BusinessTravel #ATPI #DirectTravel #BTN #FutureOfTravel #CorporateTravel #TravelTech #TravelTechnology ________________________________________________________________________________ Katie Skitterall | ATPI | Direct Travel | BTN Group | Business Travel News | Business Travel News Europe
ATPI Group plans 'significant' AI investment
businesstravelnewseurope.com
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AI isn't just chatbots anymore—it's new business insights and capabilities, it's customer experience improvements like personalized pricing and loyalty programs. And the AI revolution waits for no one, including airlines! Don't wait to embrace this technology. Find out how your airline can close the gap between today and tomorrow in Rick Seaney's newest piece for insideBIGDATA: https://bit.ly/3Kn6MfZ
AI Turns The Digital Evolution of the Airline Industry Into a Revolution - insideBIGDATA
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I’m excited to share BCG’s latest insights from our Build for the Future series, which delves into the travel industry's evolving landscape. Our research highlights trailblazing companies that are leading by example, using agile frameworks, AI, and a culture of innovation to not just adapt, but excel. These pioneers are mastering customer engagement, optimizing operations, and embedding resilience into their models—key factors for success in today's competitive market. Learn how to craft the travel company of tomorrow in our recent article, co-authored with my colleagues Michael Fraser, Andy Levine, Lara Koslow, Julia Dhar, Jason Guggenheim, Ryan Trocinski, and Karan Jagitani. https://on.bcg.com/4an5gFb #DigitalTransformation #Travel #Innovation
Building the Travel Company of the Future
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Traveltech show resarch reveals AI and booking systems "top priorities" for travel tech stacks https://lnkd.in/dDVgZCWM Travolution.com: Industry to increase investment as websites 'most effective' at driving bookings. Ahead of this year’s event, new data from TravelTech Show has revealed the key trends and priorities of travel companies. One hundred travel and travel technology company representatives were surveyed this month...
TravelTech Show resarch reveals AI and... | Travolution
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Senior Manager | Technical Program Manager | Scrum Master | Customer Success, Operations, Cloud Administration
It will be interesting how #AI will be further incorporated in #travel planning. Here's a peak at how Expedia Group is approaching it. https://lnkd.in/gN6gHQPg
Expedia wants to use AI to cut Google out of its trip-planning business
theverge.com
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