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Providing timely and appropriate care is one of the biggest challenges for healthcare providers today and yet consumers of healthcare demand the same convience and accessibility they get from other industries (e.g., Apple, Amazon etc.). Our own Kristin Greenstreet explains how Guidehouse approaches Consumer Access and Experience. Great read

n 2023, the United States healthcare landscape witnessed a breakthrough as 🏥 Health Systems increased adoption of Digital Health solutions. Driven by the need to address staffing shortages, inefficient processes, and other pain points, Health Systems turned to digital health. The Galen Growth | Insights You Can Trust report, Health Systems are a Driving Force for Digital Health in the U.S., captures this paradigm shift, revealing a noteworthy 1.3x year-over-year increase in partnerships between Health Systems and Digital Health ventures. These collaborative efforts are steering the digital health revolution, especially in the United States. Health Systems play a crucial role in shaping the future of healthcare, contributing to innovations that promise to revolutionize patient care, operational efficiency, and overall healthcare outcomes. Banner Health, a prominent health system, has emerged as one of the trailblazers in the realm of digital health. According to the report, it ranks 6th among the most active Health Systems in this domain. A closer examination of Banner Health digital health partnerships reveals interesting insights. At Banner, the digital health cluster of Health Management Solutions takes the lead with 9 ventures, each offering innovative solutions. These ventures focus on enhancing health management processes and outcomes. The top therapeutic area is Disease Agnostic, evidenced by 17 ventures. These ventures address health challenges across various conditions, suggesting a holistic approach to patient care. Notably, Innovaccer, Amwell, and other key players contribute significantly to Banner Health’s digital innovation journey. #digitalhealth #healthsystems #hospitals #healthcare #digitalhealthinnovation #healthcareinnovation

There’s a disconnect between what healthcare organizations define as exceptional consumer experiences and the experiences consumers actually desire. The former is marked by smooth, frictionless interactions, while the latter entails sustained, personalized relationships. Today, most healthcare organizations are striving to improve consumer experiences one interaction at a time in moments that matter. Unfortunately, the way healthcare leaders think about these interactions misses the mark, and consumers—patients, members, customers—are underwhelmed by their interactions, even the helpful ones. Our healthcare research consistently reveals that consumers are clear that they desire sustained, personalized relationships. Read the blog by Frances Dare, Senior Director, Health Sciences Consulting, Cognizant 📖 https://ow.ly/gKx950QVWh6 #digitalhealth #healthit #healthcareinnovation

Looking ahead to 2024, our #ADVIExperts share their top #healthcare topics for the year. According to Marc Samuels, CEO and president of ADVI Health, the #InflationReductionAct (IRA) and its expected influence on early product planning, development, and forecasting is top of mind. Hear more 2024 healthcare insights from our ADVI team: https://lnkd.in/e29uBQPX

How's biz, #healthcare industry? It's looking a little different these days. With all the new disruptors on the scene (we see you, Amazon Clinic!), it's more important than ever to keep a finger on the pulse of the consumer. That's why we created the Hx Index: your guide to the evolving healthcare landscape. Learn more here: https://hubs.la/Q02nfWd00

Discover the latest in the digital health sector! A recent article highlights how mid- and late-stage deals are surging in 2024, signaling a comeback and possibly more exits soon. The piece covers major deals like Foodsmart's $200M Series D and Sidecar Health's $165M raise, penned by Aaron Weitzman. Delve into the full analysis on how the industry is overcoming its prior Series A funding challenges. https://lnkd.in/eCTv35fF #HealthTech

Need best-in-class health experts to to accelerate getting you health product to market? Check out MDisrupt’s marketplace. We connect you with the best minds in healthcare. Learn more at www.mdisrupt.com! #DigitalHealth #ExpertMarketplace”

"Leveraging technology plays a key role in workflows in certain modules and domains. I'm excited for the opportunity Steer Health has presented to our health system to navigate through these challenges," Sunny Bhatia, MD, MMM, FACHE, FACC, FSCAI, president & chief medical officer of Prime Healthcare. Follow Steer's new Youtube and be the first to know about our products, listen to client testimonials, and learn more about the benefits of implementing technology into your health system! https://lnkd.in/eAaiWEEk

👩💻 With my network increasing in the healthcare space, and specifically the IT and patient access space I wanted to provide some interesting information from a 2024 health system survey done by Chartis. "Half of health systems have specific strategies for digital transformation, specific workstreams, or a near or full realization of their digital vision. On the other end of the spectrum, more than one-quarter of health systems are still using digital technologies in an ad hoc fashion. In our 2022 survey, only 5% believed they would still be taking an ad hoc approach by 2027—indicating that the path to digital is more difficult than anticipated. " ❓ Are you part of the innovators team or still on the ad hoc approach? There are obviously factors outside of even the most innovative IT or Access leader's control when it comes to implementing a new digital vision into healthcare orgs. One thing is for certain, "Consumers are increasingly demanding a digital health experience. Disruptors are providing digital platforms to draw consumers away from legacy health systems. And some leading health systems have managed to outperform the rest by using digital solutions to pull key strategic levers." Thoughts? Resource- https://lnkd.in/eEjVmVuq #patientaccess #healthcare #patientexperience #digitaltransformation #innovation #digitalvision

Measuring patient experiences is key to building trust in healthcare systems and preventative health programs. Join Steven Issa (former Chief Digital Officer - Australian Digital Health Agency) and Qualtrics in Sydney as we discuss how to improve equity outcomes and close health gaps, reduce cost, improve quality of life and bring communities closer together. #AI #CX #EX #productivity #talentmanagement #leadership #futureofwork #datadriven #digitaltransformation #innovation #qualtrics #experience #experiencemanagement #XM #experiencematters #customerexperience #employeeexperience #employeeengagement #employeelistening #employeeretention #HR #talent #talentacquisition #futureofwork #CHRO #CMO #patientexperience #healthcare