SriVani Ganti, MSHC’s Post

Holistic healthcare provides a comprehensive, individualized approach to health that considers patients‘ physical, mental and emotional well-being. It is an approach to healthcare that is increasingly being embraced to improve patient outcomes while having a positive environmental impact #holistic #physical #mental #emotinal #wellbeing https://lnkd.in/eCCi44jB

As a counselor, I've come to realize that being real and authentic with clients can make a significant difference, especially with those who are treatment-resistant. Practitioners are often consumed with speaking in politically correct language, which can come across as stale and stagnant to many clients. It's our job as professionals to challenge the status quo and speak to our clients in a language they respect and understand. I curse often when I speak with my clients because it's a language they resonate with. Numerous clients have told me over the years that the main thing that helped them connect with me was feeling like they were talking to a real person and not a "robot" that was assessing them. The indoctrination process of clinical training can stifle intuition and authenticity because therapists are afraid of being offensive or being reprimanded. However, for the sake of our clients and the future of clinical intervention, it's crucial that clinicians learn to take calculated risks when working with clients, particularly those who are more clinically resistant, like teens and young adults. Authenticity fosters trust and connection, which are vital components of effective therapy and lay the foundation for therapeutic alliance. Let's embrace this approach and continue to push boundaries in our practice. #Counseling #MentalHealth #Authenticity #ClinicalIntervention #RealTalk #Connection #Therapy

When I worked in home health for 10 years, many of the patients I worked with primarily spoke Spanish or Polish. One of the patient experience strategies I used to connect with my patients was to ask patients to teach me their language. Every time I visited a patient, I would ask the patient to teach me a new word in their language related to rehab (stand, sit, breathe, lie down). Then, I would use that word and subsequent words when working with patients. The patients loved it, as did I. The psychology behind this approach is called the Similar to Me Effect Bias. People naturally feel more comfortable around others who are like them. When I communicated with the patient in their language it demonstrated to them that we were not that different. Trying to find similarities with patients is crucial to engaging with patients. What are some strategies you've used to engage with patients? Communicatient Motivatient #patientexperience #engagement #healthcare

I have worked in the health service in the UK for many years but it’s always a valuable experience being on the receiving side of health care. An experience with my son motivated me to highlight 3 simple communication strategies that really make a difference. 1. Always introduce yourself with your name and your role. When we arrived in the room next to theatre, a man came in. He said my son's name and called me ‘mum’ and then started talking. I can’t remember what he said. I was too busy trying to work out who he was. In this hospital everyone wore the same uniform. We had seen so many people that day I honestly did not know who he was. When I sat in recovery hours later he came back in and started telling me how it had gone. Only then did I realise he was the surgeon. Always introduce yourself with your name and your role. 2. Never underestimate how much more difficult it is to process information when someone is physically and emotional exhausted. When you come into contact with relatives and patients in your role as a doctor, often you are speaking to them at a time when they are physically and emotionally exhausted. When people are in this state it becomes harder to process information. The surgeon was nice, he smiled and was thorough. The problem was he gave me too much information and too quickly. I was struggling to process it all and anxious I would forget. He didn’t tell me that I would get the same information on the ward written down and that the nurses would also go though it with me. Because I didn’t know that it was stressful trying to keep up with everything he was saying. When giving information to patients and relatives: - Choose the key bits of information you need them to understand and don’t overload them. - Pause between each bit of information and check they are clear. - If possible and appropriate provide them with written information as well. If they are going to get the same information written down tell them this too so they know they don’t have to remember everything. 3. Always, ALWAYS allow time for questions. My son’s surgeon never asked if I had any questions. I did. You can’t change the fact that for many of your patients and relatives these experiences are difficult. Here, however, are three communication strategies that will improve their experience during what is often a very stressful time. #healthyenglish #nhs #communicationskills

He couldn’t help it anymore. He melted into a smile. (And I made it happen 😎 ) I once had a consultation with an elderly man. He came in very anxious. The worried expression on his face could not be missed. My exhausted mind started running in several directions, searching for how to approach the situation. I found a strategy that would work. So, I immediately wore my disarming smile and welcomed him warmly. He was caught off guard. I welcomed him so warmly. He couldn’t help but reciprocate with a thank-you smile. This enabled him to settle in better for the consultation. At the end, he was very grateful, and he even prayed for me. In healthcare, communication isn't just about words; it's about understanding, empathy, and trust. Here are some strategies to enhance your communication skills: Empathetic Non-Verbal Cues: Body language and facial expressions convey empathy and compassion, providing comfort to patients. Active Listening: Paying full attention to patients builds trust and ensures their concerns are heard. Clear and simple language: Avoid medical jargon; explain diagnoses and treatments in plain language for better patient comprehension. Cultural Sensitivity: Recognize and respect diverse cultural backgrounds to ensure effective communication with all patients. If your words to your patient(s) are blood, the way you convey them would be the "artery". Effective communication is at the heart of quality healthcare. It helps patients feel heard and understood. How do you prioritize communication in your practice? Share your insights! 🗣️💬 𝙋𝙎: 𝙄 𝙖𝙢 𝘿𝙧. 𝙂𝙤𝙯𝙞𝙚 𝙀𝙯𝙚𝙝, 𝙖 𝙘𝙧𝙪𝙨𝙖𝙙𝙚𝙧 𝙛𝙤𝙧 𝙝𝙚𝙖𝙡𝙩𝙝 𝙗𝙧𝙖𝙣𝙙𝙨 𝙖𝙣𝙙 𝙖 𝙝𝙚𝙖𝙡𝙩𝙝 𝙩𝙚𝙘𝙝𝙣𝙤𝙡𝙤𝙜𝙮 𝙖𝙙𝙫𝙤𝙘𝙖𝙩𝙚. 𝙄 𝙝𝙚𝙡𝙥 𝙝𝙚𝙖𝙡𝙩𝙝𝙘𝙖𝙧𝙚 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨𝙚𝙨 𝙜𝙖𝙞𝙣 𝙫𝙞𝙨𝙞𝙗𝙞𝙡𝙞𝙩𝙮 𝙩𝙝𝙧𝙤𝙪𝙜𝙝 𝙨𝙩𝙧𝙖𝙩𝙚𝙜𝙞𝙘 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣. 𝘿𝙈 𝙢𝙚 𝙛𝙤𝙧 𝙖 𝙁𝙧𝙚𝙚 𝘾𝙤𝙣𝙨𝙪𝙡𝙩𝙖𝙩𝙞𝙤𝙣. 💡📈 #HealthcareCommunication #EffectiveHealthcare #PatientCenteredCommunication #EmpatheticCare

📢 Imagine walking into a doctor's office, needing help, but unable to fully explain your situation. This is the reality for millions of patients who face language barriers in healthcare. It's not just about frustration - it's a critical issue with real consequences for health outcomes. The good news? 𝗟𝗮𝗻𝗴𝘂𝗮𝗴𝗲 𝗔𝗰𝗰𝗲𝘀𝘀 𝗶𝘀 𝗮𝗯𝗼𝘂𝘁 𝗲𝗺𝗽𝗼𝘄𝗲𝗿𝗶𝗻𝗴 𝗽𝗮𝘁𝗶𝗲𝗻𝘁𝘀 𝘁𝗼 𝗮𝗰𝘁𝗶𝘃𝗲𝗹𝘆 𝗽𝗮𝗿𝘁𝗶𝗰𝗶𝗽𝗮𝘁𝗲 𝗶𝗻 𝘁𝗵𝗲𝗶𝗿 𝗵𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗷𝗼𝘂𝗿𝗻𝗲𝘆. Here's how: 📍 𝗜𝗻𝗳𝗼𝗿𝗺𝗲𝗱 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻-𝗠𝗮𝗸𝗶𝗻𝗴: When patients understand their diagnosis, treatment options, and potential risks/benefits in their own language, they can make informed decisions about their care.  📍 𝗔𝘀𝗸𝗶𝗻𝗴 𝗤𝘂𝗲𝘀𝘁𝗶𝗼𝗻𝘀 & 𝗘𝘅𝗽𝗿𝗲𝘀𝘀𝗶𝗻𝗴 𝗖𝗼𝗻𝗰𝗲𝗿𝗻𝘀: Language barriers can make patients hesitant to ask questions or express concerns. Translators/interpreters allow patients to openly communicate their needs and participate in shared decision-making with their doctor. 📍 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲𝗱 𝗖𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝗰𝗲 & 𝗥𝗲𝗱𝘂𝗰𝗲𝗱 𝗔𝗻𝘅𝗶𝗲𝘁𝘆: Feeling understood and in control reduces anxiety and fosters trust in the healthcare system.  📍 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗱 𝗣𝗮𝘁𝗶𝗲𝗻𝘁-𝗣𝗿𝗼𝘃𝗶𝗱𝗲𝗿 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽: Clear communication builds a stronger bond between patients and providers. When patients feel heard and respected, they're more likely to be honest and open during appointments, leading to better overall care. 💥 𝗘𝗺𝗽𝗼𝘄𝗲𝗿𝗶𝗻𝗴 𝗽𝗮𝘁𝗶𝗲𝗻𝘁𝘀 𝗶𝘀𝗻'𝘁 𝗮 𝗹𝘂𝘅𝘂𝗿𝘆, 𝗶𝘁'𝘀 𝗮 𝗻𝗲𝗰𝗲𝘀𝘀𝗶𝘁𝘆.💥 #LanguageAccess #HealthEquity #ACA #HHS #Healthcare #PatientCare

💭 Did you know that 27% of healthcare professionals believe that poor work relationships lead to patient deaths? 🏥 A team is like a special type of matter composed of people. When individuals are strongly connected and united in pursuit of a common goal, the team exhibits exceptional properties. However, when there are internal tensions and weak connections, the team's properties weaken significantly, even if individuals are making sacrifices and demonstrating heroism. This can lead to negative consequences, such as patient deaths in the medical field. It's no secret that the energy of interpersonal bonding is often wasted in healthcare, leading to a lack of empathy and ultimately weakening the bonds between healthcare professionals and patients. This is where tools like http://empatyzer.com can come in handy to build better relationships and ultimately save lives. Don't miss out on the latest information and resources - sign up for our newsletter today! Best regards, Em (Digital Trainer of Interpersonal and Intercultural Communication) #business #humanresources #psychology #empatyzer