Trust is the cornerstone in defining the human👩 + AI 🤖 future of customer experience. Insights from the recent Forrester CX Summit EMEA 2024 underscored the pivotal role of trust in various industries, highlighting empathy as the key element in fostering trust in AI. Enza Iannopollo skillfully connected themes from Shakespeare's iconic play, Hamlet, providing valuable perspectives on the subject. A must-view for those keen on unraveling the intricacies of trust in AI. #forrCX
Subharun Mukherjee’s Post
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Another season in the sun with our customers🌞 Thank you for your trust and sharing your experiences with CleverTap. And thank you G2 for providing this platform where the customer's voice reigns supreme 🙏 #G2Summer2024 Chris Perrine
#G2Summer2024 report is here and guess what? The trophy cabinet is officially overflowing! CleverTap continues to shine as a Leader in all 9 categories with 156 badges this time around! 🌟 Here's a quick snapshot of our achievements: 🥇 #1 in three Momentum Grid reports 🥈 #2 in the #PushNotifications category 🥉 #3 in #MobileMarketing ⬆️ Gained 1 rank in the #PersonalizationEngines category, placing us at #3 Thank you to all our customers, #CTzens and stakeholders for their unwavering trust. Read our latest blog to know more: https://bit.ly/4eQCqQN #G2Summer2024 #CustomerEngagement #MarketingExcellence #CleverTap #SuccessStory
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The northstar is to design for dialogue - loved this nugget of pure brilliance from the session on optimizing tech ecosystem for AI at the Forrester CX Summit EMEA 2024. Discussions focused on building experiences from "glass to voice to chat" to achieve the holy grail of AI, reasoning. If you did not catch this, then will definately suggest that you go find this one! Rusty Warner #forrCX
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A fabulous chat with the fabulous Rusty Warner 🙇♂️ "Duty of Care drives AI" and if you missed this "magical" advice at this year's Forrester CX Summit North America then drop by and listen to this one!!! #ForresterCXNA
Join us for an insightful webinar on AI and Data Privacy in Customer Engagement. Learn how AI and data privacy requirements are compelling brands to strike a balance between innovation and responsibility. Join experts Subharun Mukherjee from CleverTap and guest speaker Rusty Warner from Forrester in our webinar "Data Deprecation & AI: A New Paradigm for Customer Engagement?" 🌐📊 📅 June 19th, 2024 🕒 11 AM EDT / 8 AM PDT 👉 RSVP now: https://bit.ly/4ecS3BZ #Webinar #CustomerEngagement #DataPrivacy #AI
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Get ready for THE ultimate "FIRE"side chat of the year! If you're wondering how the world is tackling data deprecation and AI, this is your chance to get the hottest insights and action plans.And there's no one better to deliver this than the industry's foremost authority, Rusty Warner. This is one discussion you absolutely can't afford to miss!
We’re excited to announce our upcoming webinar on "#Data Deprecation & #AI: A New Paradigm for #CustomerEngagement?" ✨ Learn how to use first-party and zero-party data to be better prepared for the future of customer engagement. 📅 June 19th, 2024 🕒 11 AM EDT / 8 AM PDT 👉 RSVP now: https://bit.ly/4ecS3BZ #Webinar #CustomerEngagement #DataPrivacy #AI Subharun Mukherjee, Rusty Warner
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Looking forward to seeing all of you there (please do register if you have not) https://lnkd.in/gVAVmCKH For me the most exciting session amongst all the interesting sessions will be the AI in Customer Engagment Market Research Report which (spolier alert!) chronicles some really interesting use cases for some the biggest global brands!!! See you there!!! #cleverwithAI #clevertap Anand Jain Rahim Penangwala Jacob Joseph Shivkumar M Sanya Sethi Agnishwar Banerjee
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Congratualtions TREBEL Music!!! This truly is music to the ears 🎉🎉🎉 Abhishek Gupta Anand Jain Sunil Thomas Sidharth Malik Satyadeep Mishra Momchil Kyurkchiev Pravin Laghaate Wout Laban Sanya Sethi Rory Kane Benjamin Roodman Sidharth Pisharoti
Guess what!? 👀🎉 We're thrilled to announce that TREBEL Music has won Gold in the Mobile Web & App Awards Music category at the Stevie American Business Awards for our innovative feature, Moodlist. Crafted with Gen AI technology, Moodlist empowers our users to tailor personalized playlists, choose a visual wrapper, and send them as digital gifts to recipients of their choice. This feature was conceived to fuel organic growth through the power of music— and the results have outperformed our expectations so far. A big shout-out to our partners at CleverTap for their collaboration in showcasing our vision. As we celebrate this remarkable milestone, stay tuned: we're dedicated to enhancing Moodlist, making sure it reaches each of you very soon.
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Principal Analyst at Forrester
2wThank you! I am glad you enjoyed the keynote.