Listening to your customers is a great way of learning how to better suit your products and services to match your target audience. We at Smart Kidz Club, Inc. take customer reviews and feedback seriously which has been instrumental in our growth. Help Technical.ly with their community survey and maybe win a few prizes.
#customerengagement#customerexperience#customerfocused
Source tracking allows you to explain your mission and your journalism to readers and helps you build trust.
At a time of declining trust in media, when it seems as if our communities need us more than ever, a little self-examination can go a long way to restoring trust with your whole community.
Read the latest piece in the "Centering Community Voices" series by
Shay Totten here: https://lnkd.in/eFqa6cjH#localnews#sourcetracking
Tomorrow! We still have some seats available for our first American Press Institute Tech Talks of 2024: Building trust with Source Auditing.
Is your newsroom looking to build trust with readers, improve engagement with your audience, and ensure that your journalism accurately reflects your community? Learn how source auditing can help you work toward those goals by taking a data-informed look at your journalism. Source auditing is more than just cataloging sources and looking at data: it involves an intentional effort to build trust across your newsroom and with your readers.
Join me and some smart newsroom leaders to talk about how you can make this work happen in your news organization.
I am thrilled to announce the publication of our latest paper, a collaborative effort that sheds light on the complexities of digital ecosystems, particularly within the realm of Github. I am immensely grateful to my co-authors and the dedicated reviewers, with special thanks to Tomás and Valeria.
This paper delves into the nuances of overcoming boundaries in the digital space, highlighting the ways in which discipline and geographical barriers can be transcended through platforms like Github. It is a testament to the power of global collaboration, showcasing how journalists from diverse backgrounds can come together to leverage the resources of larger newsrooms and share valuable insights through code sharing.
However, our research also underscores the existence of asymmetry in the digital landscape, where certain areas have access to greater resources and subsequently foster a higher volume of projects. This raises important questions about diversity and inclusion within digital spaces, prompting us to critically examine the disparities that persist despite technological advancements.
Let us continue to explore and address the complexities of digital ecosystems, working towards a more equitable and diverse future. I am truly honored to have been a part of this insightful endeavor, and I look forward to the meaningful discussions and progress it will inspire. #DigitalEcosystems#DiversityInTech#CollaborativeResearch
Audience-centric leader at the American Press Institute, developing and directing products, managing an innovative team, connecting newsrooms to solutions and helping them drive transformational change
As news organizations work to grow and nurture relationships in their communities, many are focusing on ways to not only track their outreach but also build in the accountability necessary to improve.
Source tracking is one way to center care for your communities by examining whose stories are told and whose perspectives dominate your coverage.
In this month's series "Centering Community Voices," API's Liz Worthington shares how source tracking shapes newsrooms and the strategies to foster more inclusive journalism:
https://lnkd.in/eeQnbMSn#journalism#SourceTracking
𝐘𝐨𝐮'𝐝 𝐥𝐢𝐤𝐞 𝐭𝐨 𝐜𝐫𝐞𝐚𝐭𝐞 𝐲𝐨𝐮𝐫 𝐨𝐰𝐧 𝐮𝐬𝐞𝐫 𝐧𝐞𝐞𝐝𝐬 𝐟𝐨𝐫 𝐧𝐞𝐰𝐬? 𝐇𝐞𝐫𝐞'𝐬 𝐬𝐨𝐦𝐞 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐢𝐧𝐬𝐩𝐢𝐫𝐚𝐭𝐢𝐨𝐧, 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐚𝐝𝐯𝐞𝐧𝐭 𝐜𝐚𝐥𝐞𝐧𝐝𝐚𝐫 𝐨𝐧 𝐮𝐬𝐞𝐫 𝐧𝐞𝐞𝐝𝐬. 🎄
Three industry titans have adapted their own brand-specific user needs to best fit their needs, goals and audiences.
1️⃣ Vogue: Make me feel responsible
2️⃣ Culture Trip: Orient me
3️⃣ The Bureau of Investigative Journalism: show me how the world is affected by it
In the slides that follow, you'll hear from Oliver Kemp about why it's important to infuse your news site with brand-specific user needs. Stay tuned for more and discover all our tips and tricks in one place at userneedsfornews.com.
#userneedsfornews#NewsMedia#Journalism#BrandStrategy#ChristmasCountdown
ICYMI, Getting Curious with Jonathan Van Ness covered how much of our news consumption these days comes from social media and cable news, but whatever happened to local newspapers? Along with Journalist, author, and educator Meg Heckan, they discussed the history of newspapers, how communities are impacted when their local paper folds, what we can do to cultivate a stronger news ecosystem that’s more reflective of our society, and how this all impacts democracy. It's a good listen!
https://lnkd.in/e9r5YrFZ
"For better or for worse, this is simply the nature of news media in 2024: underfunded, often forgettable, and built on an incentive structure that rewards people for telling them what they *want* to hear rather than what they *need* to hear." — Parker Molloy looks at the messy media landscape for 2024 in the latest edition of DEPTH PERCEPTION.
It's not all doom and gloom: this is a year for longform journalism to shine.
What are your bright spots for the media industry in 2024?
With network mapping, we’re not only looking at who to listen to, but who to involve in the work you’re doing. Communities aren’t monoliths. They’re full of interest groups, which is helpful for us because interest groups like to gather, and you can meet and engage with people where they gather. Learn more about how you can put this powerful tool to use in your engaged journalism work.
Innovation in Journalism with Stacker Media: Stacker Media is not just adapting to the changes in journalism; they are leading the charge! Discover how they are providing invaluable resources to journalists and brands, ensuring the future of news is bright, authentic, and engaging. #InnovativeJournalism#StackerMedia#DigitalAgehttps://bit.ly/3sran7g
Congratulations Solutions Journalism Network for your good work over the last ten years.
While so much of media cover clashes, chaos, contests and celebrities, we have learned with you about how to tell the whole story. This includes asking questions with curiosity that invite
new understandings about the challenges our communities and the world are facing.
We’ve published new episodes this fall on America’s polarization crisis: How conflict entrepreneurs profit from keeping us rigidly divided. Our latest is with Hélène Biandudi Hofer.
https://lnkd.in/ej4eGPGJ#SolutionsJournalismDay
Thank you!