T-Mobile reposted this
T-Mobile's network is prepared for Hurricane Debby. Here's how we plan to keep customers connected through commercial power outages: 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝗣𝗿𝗲𝗽𝗮𝗿𝗲𝗱𝗻𝗲𝘀𝘀 T-Mobile’s network is performing strong through the storm, with previous hardening through permanent backup power solutions at sites along the storm’s anticipated path helping to keep customers connected through commercial power outages. 🔋Generators and batteries have been topped off at key sites such as network switches and local towers, and fueling stations are ready for emergency response vehicles and refueling trucks. 🔗T-Mobile has also positioned network equipment for rapid deployment post-storm as conditions safely allow, including: 🚙T-Mobile’s Mobile Emergency Operations Center: Large RV with network management and monitoring equipment 🚚SatCOLTs and SatCOWs: Satellite cell-on-light-trucks and satellite cell-on-wheels that teams can drive to impacted areas to temporarily restore or boost service 📡Quick-deploy and portable VSATs: Satellite dishes called “Very Small Aperture Terminals” that can provide a layer of coverage across broad areas ⚡Microwave solutions: Network technology that offers high throughput and low latency for better data usage 🔌Generators: Portable power solutions 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗳𝗼𝗿 𝗣𝘂𝗯𝗹𝗶𝗰 𝗦𝗮𝗳𝗲𝘁𝘆 T-Mobile’s emergency teams are collaborating with federal, state and local agencies, including being in-person at the Florida State Emergency Operations Center (EOC) and coordinating with EOCs in Georgia, North Carolina and South Carolina. This collaboration helps prioritize restoration efforts and address the needs of public safety and other recovery organizations, including the swift deployment of temporary network equipment. Additionally, we are working with FEMA’s Region 4 Regional Emergency Communications Coordination Working Group along with FEMA Disaster Emergency Communications and the Cybersecurity and Infrastructure Security Agency Region 4. Agencies needing communications assistance can contact our 24-hour emergency hotline at 888-639-0020 or email at [email protected]. More info: https://lnkd.in/gArGvq9M
Hey ULF. Are you able to assist your team with my support ticket 87078733? They really seem to be struggling with your technology and I wanted to give you a final opportunity before I port out to AT&T. Thanks! 😡 📵
It's great to see T-Mobile's commitment to maintaining connectivity and ensuring customers stay connected even during Hurricane Debby.
Can you please help us in SWFL? Especially Fort Myers! That will be great!!
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1moYour commitment to network preparedness and public safety support is truly commendable. This level of dedication ensures that people can stay informed and connected when it matters most. Well done! 🌟📶