T-Mobile has been crowned "Best in Customer Care" by J.D. Power—yet again! A huge shoutout to our stellar teams who serve customers both directly and indirectly. This marks our 14th consecutive win and 28th overall Customer Care award, and it's all because of the Un-carrier's commitment to providing exceptional service and experiences to our customers. 🎉 https://lnkd.in/gC23Tmtm
Not at the stores I have been at.
Hi, longtime customer here. Is this a T-Mobile job posting? https://www.linkedin.com/jobs/view/3994392990/?alternateChannel=search&refId=pX4nldAtCiOCaiMsz3nTAw%3D%3D&trackingId=YKigUm39ofRHflJ4tug%2BZQ%3D%3D
I've been a loyal customer with T-Mobile for over nine years acc# 949550581 but I am ready to leave as an unhappy customer and I see I am not the only one, the whole thread is unhappy customers. On May 30th I went to Cuba for my birthday and as I was on the plane from Miami to Havana I received a message attached this message from T-Mobile included nothing about data and I just assumed there was no data service in Cuba normally I get text from T-Mobile telling me in each country what's the plan coverage as attached within a few moments I get a second text from T-Mobile telling me I had spent 580 dollars in data I was landing in Cuba I was not using this data. In 9 years there was never a miscommunication from T-Mobile to me it was clear to me at each country that what was the coverage except Cuba please I request that you remove these charges from my account. I will not be able to pay for this T-Mobile communication error. How much does it cost you mobile to acquire a new client? I'm available to talk as in communicate further in any way to help solve this case I have made a complaint with FCC and will be make one with BBB and others if needed to be heard and honored.
Terrible service! Several months ago I purchased a T-Mobile Hotspot to use as a backup for my home office. But every time I connect it, the signal shows as too weak and it won't work. Now I'm being charged over $100 for usage. I emailed CEO Mike Sievert (michael.g.[email protected]) to please have this amount removed from my account and he just pushed it down the line and they haven't done anything. I doubt we're going to resolve this quickly. What a dissapointment!
Unfortunately not my experience. Very apologetic, but not interested in solving simple problems.
Amazing!
My business went under due to the 247 business support.im kidding they were closed. Please contact me
Congratulations!🍾🎉🎈🎊
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3wI for one have always praised T Mobiles dedication to quality customer support until I went to go into a business account. At that point I opened it and proved every document they needed and I was cleared with a 5000 credit limit. I activated 1 sim and left. I came back a month later to grab a phone for that line and activate a second line and got hit with CPR alert. I at this point as the customer who did their job decided to stand up for myself and my life force as it’s not my job to make sure you guys store your files properly and do not misplace them and it is also not my job to do your jobs for you or rework my first job because of incompetence. At this point the CPR rep was unhelpful to correct this. I’ve talked with about 4 CPR reps and I can say you guys go after robots for those roles. They cannot even carry on a competent conversation.