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GenAI: Time to Act is Now! The rapid advancement of Generative AI is transforming industries at an unprecedented pace. In a recent blog on #CTN, Sujan P., VP, AI & Automation at Tech Mahindra, shares his insights on why businesses must embrace GenAI now to stay competitive.   From enhancing customer satisfaction to driving innovation, early adopters are already seeing significant returns. Sujan discusses the urgency of GenAI adoption, the risks of delaying, and practical steps to gauge readiness and overcome barriers.   Don't miss out on this crucial read! Equip your business with the knowledge to stay ahead of the curve. Read the full blog now and start your GenAI journey today! https://lnkd.in/gfRnKBMd   #GenAI #TechMahindra #Innovation #AI #DigitalTransformation #CIOs #CTN

🔮 Indian retailers are setting the course for 2024 with an ambitious vision to fortify spending in AI technologies. With advances in anticipatory analytics, they aim to beef up demand forecasting and fine-tune inventory management. The transformative power of AI is evident as it fuels improved customer management, personalization, ease of product discovery, and heightened productivity. Kumar Rajagopalan of Retailers Association of India highlights that agility in AI adoption is the hallmark of future retail victors 🏆. Explore the power of AI in augmenting client relationships and operational efficiency. Find out how AnyClip can be part of your retail revolution: https://lnkd.in/gKWJnszT. #RetailTech #AI #VideoAnalytics #AnyClip https://lnkd.in/eUpvncue 🔗 Revolutionize your retail strategy with AnyClip's Genius platform – Book your demo today!

Facing challenges in providing real-time assistance and engagement to customers on your platform? Simplify it with Smicos the Smart chatbot solution to deliver instant support and interaction. Ready to take customer service to the next level? Start your free trial today! Visit www.smicos.com. #Smicos #SmicosAI #AI #AIChatbot #AIChat #technologytrends #FutureReady

I was just puzzling out with a colleague how #GenAI changes customer support functions within telecoms operators. This prompted the below thoughts: The use of AI in customer service is not new, but the advent of generative AI could revolutionize the industry. It promises 24/7 support, the ability to handle multiple queries simultaneously, and significant cost reductions - a tempting proposition for low-margin businesses. However, as with any technological advancement, there are potential pitfalls. If customers perceive the quality of service to be inferior, it could lead to dissatisfaction and a potential counter-trend - a scenario reminiscent of the ‘on-shoring’ counter-trend of the 2010s that followed the ‘off-shoring’ trend of the 2000s. Interestingly, this could open up opportunities for premium service providers. By offering 'VIP access' to human customer service agents (still empowered by AI tools), some operators could differentiate higher tiers of their services and cater to customers who value a more personalized experience. As we navigate this exciting landscape, it's clear that finding the right balance between cost efficiency and maintaining high-quality customer service will be key. I'm eager to continue exploring this topic and would love to hear your thoughts. Do you think generative AI will be a game-changer in customer service for telcos? Over what timeframe? #AI #Telecoms #CustomerService #GenerativeAI #FutureTech #research Analysys Mason

Totogi is bringing AI to charging 🚀 With our AI-Powered Charging-as-a-Service, you can: ⚡ Revolutionize telco monetization ⚡ Create hyper-personalized plans ⚡ Predict churn 6 weeks in advance ⚡ Implement data-driven pricing strategies ⚡ Boost ARPU by at least 10% Watch to learn more. #Totogi #AI #Telecom #ChargingAsAService #PlanAI

Artificial Intelligence is now woven into the fabric of our daily existence, both collectively and individually. This AI Appreciation Day, industry leaders share their thoughts on the progressive impact of AI across verticals. Our Co-founder and CEO, Sameet Gupte, reflects on AI's transformative impact across the sectors of #Healthcare, #Finance, #Retail, #Manufacturing, and #Transportation in India. From revolutionizing diagnostics to optimizing supply chains, AI is driving creativity, innovation, and prudence across all key industries. EvoluteIQ is leading the way in helping businesses ride this wave of AI for enterprise advancement with intelligent business automation solutions. #AIDay #IndustryInnovation #DigitalTransformation #IntelligentAutomation #AIAppreciationDay #ArtificialIntelligence https://lnkd.in/gTaw4kaA

AI Appreciation Day celebrates the advancements and impact of artificial intelligence on our lives, industries, and future. This special day acknowledges the remarkable progress in AI technologies, from machine learning and natural language processing to generative models and autonomous systems. On this day, we honor the researchers, engineers, and visionaries who contribute to the AI field, driving innovation and addressing ethical considerations to ensure AI benefits all of humanity. It is also a moment to reflect on the responsible use of AI, emphasizing the importance of ethical frameworks and inclusive development. Let's celebrate the milestones achieved and look forward to the endless possibilities AI holds for a brighter tomorrow. #AIDay #IndustryInnovation #IntelligentAutomation #AIAppreciationDay #ArtificialIntelligence

From manual to automated: AGVs are redefining the future of operations. Check out this picking process time get cut in half with the help of the iGo neo. Improve product picking efficiency, streamline operations, and boost productivity. #Automation #Innovation #AGV #ai

🤖 Revolutionizing Customer Service with AI!🤖 Thoughtly.ai is transforming how businesses handle calls by deploying AI voice agents at scale in minutes. Their all-in-one platform integrates seamlessly with leading tech stacks, streamlining customer service operations and enhancing efficiency. With $3 million in seed funding, AI-powered call centers are closer than ever! 📞✨ Features: - Rapid Deployment: AI voice agents set up in minutes. - Seamless Integration: Compatible with leading tech stacks. - Enhanced Efficiency: Automating inbound and outbound calls. Would you prefer humans or AI in your customer service experiences? Is there a need for AI voice agents in an industry already filled with people? Let us know what you think! @thestevenouri Join us here for more like this https://lnkd.in/gdcE93ta Follow our Instagram page: https://lnkd.in/ejZKsdRG WhatsApp channel: https://lnkd.in/da97cWPX #AI #aitools #aitips #CustomerService #Innovation #TechTrends #FutureTech #ThoughtlyAI #generativeai #Machinelearning #qqmworld #Astrabionics

GTT is enabling a more responsive customer experience by leveraging AI from Selector for proactive network operations, increased insights and improved visibility. Read the press release to find out more. #aiops #AI #digitaltransformation #CIO #customerexperience #gtt