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When using their own paper to procure IT-related goods or services, customers will indemnify the vendor for something only 27% of the time. Unsurprisingly, when looking at vendor paper, vendors will ask the customer to indemnify them for something 82% of the time. When both parties come to the table to negotiate, customers will indemnify the vendor for something 72% of the time. What lessons could we learn from this data? Customers want to limit their exposure when procuring IT-related goods and services and do not often preemptively indemnify the vendor for anything.  The market data shows that once they're negotiating, customers will ultimately agree to indemnifying the vendor for something quite frequently. The specific indemnity will of course vary depending upon the nature of the engagement. Are there other lessons you take away from this market data? Please share your thoughts in the comments!

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Laura Frederick

CEO @ How to Contract | Helping lawyers and in-house teams become more efficient and effective at contracting and managing risk

8mo

TermScout Spencer Lasley Otto Miguel Hanson Love the design! Very interesting stats on this one. It's consistent with my experience.

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