The Goodtime Hotel’s Post

As the sun sets and the city's neon lights begin to twinkle, there's something enchanting about the way Seoul comes to life. Where the nightlife shines in its rich cocktail culture, at OUL, the signature bar of Four Seasons Hotel Seoul, a pleasant mixological journey inspired by the city’s traditional history pays homage to the soul of Seoul. Here, OUL’s Assistant head bartender, Ike Ryu, breaks down 5 Korean-inspired cocktails to make at home for a little taste of the alluring culture that will take your cocktail game to a whole new level. Read more on #CSPTimes

As a seasoned professional in the event industry, I frequently encounter clients expressing a desire for cost-effective venue options. However, I urge them to prioritise suitability over affordability. The ideal venue plays a pivotal role in shaping the overall experience, ambiance, and success of any event. Therefore, investing in the right venue is paramount for achieving desired outcomes. When booking a venue, it's imperative to focus on: 1.     Location 2.     Capacity 3.     Overall ambiance and aesthetics (modern, traditional, classic styles) 4.     Food and Beverage offerings (quality and variety) 5.     Staff and Service - readiness of venue staff to exceed expectations  #conferences;#corporate events;#venues

It looks as though late summer is going to hold off early autumn for a few weeks, which is great news for venues with outdoor space who can really take advantage before the colder weather closes in. However, now is the time to get your autumn and winter offering in order, whatever your set-up. We catch up with our good friend Sally McGill at Enomatic, the world leader in wine dispense and preservation. Sally explains how the wine serving system continues to help hospitality through a very tough time and why every venue, no matter the size and style would benefit enormously from one of their incredible systems. With Halloween now on the horizon you can now start to really plan your offering. It wouldn’t hurt to take a leaf out of central London venue The Mansion’s book. On October 28th, step into the enigmatic world of the Mansion, an architectural marvel, for an unforgettable Halloween soirée. This isn’t just another party; it’s an immersive journey into the realm of the senses. With new legislation requiring high-capacity venues to devise security measures to protect staff, customers and visitors in the event of a terror attack, Richard Winstanley at BFT Automation offers advice on how Hostile Vehicle Mitigation can play a role in a protective security strategy. Otherwise known as ‘Martyn’s Law’, the Protect Duty Act follows the campaign by Figen Murray, the mother of Martyn Hett, who was among those who tragically lost their lives in the Manchester Arena bombing in 2017. For readers who may not be familiar with the legislation, the new law has yet to come into force but it will require high-capacity venues such as nightclubs, arenas and theatres to devise and provide specific security plans in case of a terror attack. Spice up the night with Chilli and Tequila! The trend for Jalapeno Peppers and Chilli has never been greater in the UK and the perfect partner for these firecracker ingredients is, of course, tequila. Rooster Rojo Tequila is the choice of many top bartenders globally, so stock up for Chilli Month in October to provide some extra interest in the bar before the festive season arrives. Cheers to a great autumn season. Rob Taylor

Will Guidara's Ted Talk on "Unreasonable Hospitality" is one of the best talks I have seen. I challenge you to watch this video and not let it impact the way you do things #professionally or #personally. It has too much value to pass up and we can all learn regardless of industry. Can you learn from the former owner of the #1 restaurant in the world? Watch the video, ask yourself, how do i make people feel, are you present? "People always remember how you made them feel" DM me for more. https://lnkd.in/e4ruW3fb

Ever attended a banquet where the grandeur faded but the stories lingered? Magnificent chandeliers, gourmet meals, and sparkling silverware often paint the first layer of a memorable banquet. However, strip away the opulence, and the essence truly unravels. It's not the lavishness that etches these gatherings in our memories; it's the stories shared between the walls. Imagine a room buzzing not with the clinking of glasses but with laughter, heartfelt conversations, and the warmth of shared experiences. These are the moments that stick, long after the last guest leaves. It's the unexpected connections, the shared vulnerabilities, and the laughter that resonates through time. In a world captivated by materialistic charm, the true magic of banquets unfolds in the human spirit's resilience to find joy, companionship, and understanding in the most ordinary moments. It's a gentle reminder that at the heart of every grand event lies the simple, yet profound power of storytelling. Next time you find yourself amidst the splendour of a banquet, look beyond the surface. Engage, listen, and share. Because the most unforgettable banquets aren't remembered for how they looked, but for how they made us feel.

Transform Your Guest Experience with Tablz! 🌟 At Tablz, we understand that the perfect dining experience goes beyond just great food. It's about creating unforgettable moments, and it all starts with the right table. 💡 Did you know? Premium table selections can increase guest satisfaction by up to 30%! Imagine being able to pre-order personalized touches, optimize seating arrangements, and ensure your guests always leave with a smile. With Tablz, operators can enhance guest fulfillment and elevate their service to new heights. Book a demo with us this week and get a free consultation on how to maximize your table optimization and guest management. Ready to take your guest experience to the next level? Click the link below to schedule your demo now! https://lnkd.in/gF5CzPDQ #GuestFulfillment #TableOptimization #DiningExperience #RestaurantManagement #Tablz

An exciting year ahead within hospitality. Here are 5 cocktail trends set to salivate our senses in 2024. If you are a Hospitality Operator wanting to elevate your on-site drinks service, these cocktail trends should be front of mind.

Welcome to The World's Top Waiter Competition! How to Participate: 1. Sign Up: Enter your valid email address to receive the registration link. https://lnkd.in/gFuYe6n4 2. Registration: Click on the link in the email to access the registration page. Enter the required information and submit. 3. Confirmation: You are now officially registered as a contestant. 4. Receive Guidelines: Await an email containing competition rules and advice on how to approach the contest. 5. Introduce Yourself: Create and post a video introducing yourself and your restaurant on The Waiter's Academy Facebook page. Ensure high-quality lighting and audio. 6. Monthly Assignments: Receive monthly assignments over the next nine months. Execute tasks in front of a camera and post videos on the Facebook page. 7. Engage Audience: Interact with comments, likes, and shares on your video to maximize exposure. Performance will be judged based on the number of likes, comments, and shares, with shares receiving 3 points, comments 2 points, and likes 1 point. 8. Judging: Judges will assess contestants solely on their performance. 9. Finalists Selection: The top ten contestants with the highest scores from judges and social media activities will advance to the final event in June 2025 in Kitzbuehel, Austria. 10. Final Event: Finalists will be flown to Kitzbuehel for a two-day final, performing tasks in front of the camera, jury, and public. 11. Categories: Review the categories judged by the jury here 12. Prize Distribution: Winners, including second and third place, will be announced and awarded prizes on the final day. • 1st place - 50 000$ • 2nd place - 10 000$ • 3rd place - 5 000$ 13. Recognition: Non-winning finalists will receive $1000 each and a Certificate of Participation. 14. Future Contest: Preparation for the 2026 contest will commence. Additional Feature: Some assignments will be performed via live stream, adding a layer of skill showcasing. #waiter #waitress #finedining #restaurant #hotel #competition #hotelmanagement #restaurantmanagement

Here's a post a recently share with the internal team at MHG: I just finished reading Unreasonable Hospitality by Will Guidara and wanted to share some insights: For background Will Guidara owned and operated the restaurant Eleven Madison Park (EMP). EMP ranked #1 on the Top 50 restaurants list in 2017, has 3 Michelin stars and 4 stars from the NYT. Needless to say EMP is one of the top restaurants in the world. One section in particular stood out, a section where Will talked about how Hospitality isn’t a transaction. Will looked at every aspect of the guest experience at EMP and noticed that their welcome could use some work, as Will tells it: “Ordinarily, you walk into a restaurant and approach the maître d’ standing behind a podium, bathed in the ugly glare of an iPad screen. You say: “Hey, I have a reservation tonight,” and give your name. They look down, stab around the screen a little bit. Then the maître d’ turns to the host and says, “You can take them to table 23.” Everything about that is transactional—the screen, the fact that you’re being transported around the restaurant like cargo, the table number… …Before long, when guests walked through our doors, instead of having to approach someone who was looking at a screen, they’d be welcomed by name: “Good evening, Ms. Sun—and welcome to Eleven Madison Park.” I never tired of seeing the reaction on people’s faces when they experienced this for the first time …No one was doing this then; very few restaurants do it now.”  Will gives more examples, from serving an NYC street hot dog to a group of tourist at a 4 star restaurant, to feeding parking meters for guests, and other simple but personal touches that create memorable experiences. The overlap between hotels and restaurants is enormous. We both are delivering an experience, the food/the rooms, those are important, but just a part of the overall experience, a part of the memory. What are we doing to create wonderful experiences and memories for our guests? How are we providing exceptional service, that a guest wouldn’t receive at our competitors? If anyone would like a copy of the book, please send me a message and I’ll send you one. I highly recommend the entire book, but Chapters 17 & 18 is a must read for anyone in hospitality. You can watch Will’s Ted Talk where he talks about the NYC hot dog here:
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Hospitality is not about visual or culinary pleasantness but about helping heart connect.