Congratulations to Customer Service Coordinator, Jazmyn Coleman, for our outstanding Employee of the Month!
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We pride ourselves on being advisors first and foremost, ensuring you have the knowledge and information to make the best insurance decisions for you and your family!
It is an honor to announce that our agency has received the 2023 American Star Award for Excellence in Customer Service! Our top priority has always been to give customers like you the support and care you deserve. During challenging times, we believe life is better when you have a local agency you can count on. The American Star Award is a testament to our team’s hard work to make each customer interaction positive and productive. We could not be prouder to share this achievement with those of you who have trusted us with your dreams. Thank you to everyone who took the time to complete a survey with their feedback and experience working with us. Your honesty helps fuel our growth and ability to serve you. We are so grateful for your loyalty and look forward to the road ahead.
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Hello fellow customer service professionals. 👋 Guess what? It's Customer Service Week, and we're kicking off the celebrations today. 🎉 Let's take a moment to appreciate how incredible our customer service professionals are; always going above and beyond to make our customers smile. 🌟 Whether you're part of a team or a solo superstar, this week is dedicated to YOU. It's an opportunity to recognize the hard work you put in day in and day out, dealing with all sorts of challenging and delightful customer interactions. 🙌 let's make this week extraordinary. Let's take every chance to show appreciation for each other, celebrate wins big and small, and learn from one another's experiences to elevate our service game even further. 💪 We should spread positivity both internally and externally; by sharing amazing customer success stories, giving shoutouts to your teammates, and offering heartfelt gratitude to those who rely on our help. Together, we can create exceptional experiences that leave a lasting impact. 🌟 Lastly, don't forget to take care of yourselves too. Remember, to recharge, find moments of joy, and embrace teamwork throughout this week and beyond. 💚 Happy Customer Service Week, everyone! Let's make it one for the books! 🎉 #CustomerServiceWeek #SuperheroesInService #TogetherWeServe
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Happy National Customer Service Week! This week is a chance to acknowledge your customer service professionals' hard work and dedication, which is sure to boost morale and remind employees that you value their contributions. There are also plenty of ways to use this week as a learning opportunity for your team: 🔵 Invest in new training for your customer service team: Enhancing their skills can lead to better service quality and more satisfied customers 🔵 Assess your customer service processes and make improvements: When you take the initiative, your employees will follow suit 🔵 Organize team-building activities: Strengthening team dynamics can lead to better collaboration and service delivery #customerservice #nationalcustomerserviceweek #employeeappreciation #teambuilding
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Proactive Customer Success Manager, Onboarding Specialist, Career Coach and Business Developer. I help companies grow their businesses and customer base. I am also a passionate career coach.
It’s Customer Service week💃🏿💃🏿💃🏿. I thought I was going to miss this, but it’s never too late😁. Am sure some people don’t even understand what Customer Service Week is because it’s either that the company they worked with does not celebrate this or they have never been a customer to a company or business that celebrates it. So, Customer Service Week is an annual event typically celebrated during the first full week of October. It is a time when organizations and businesses focus on recognizing and appreciating the contributions of their customer service representatives and staff. This week often includes various activities and events aimed at boosting morale, promoting teamwork, and emphasizing the importance of providing excellent customer service. It's an opportunity to acknowledge the hard work and dedication of individuals who serve and support customers. I remember working in a company that gives their customers and staff sweets during this celebration 😂😂😂😂. My advise would be, give your staff a good treat this week and give your customers a reasonable gifts this period and thank me later for this tips😁. Don’t forget we can help you with anything regarding making your customers happy, so reach out to us.👩💻 #customerserviceweek #customerexperience
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Award winning Strategic Business Expert/Vice Chair-ZNCC Women's Desk/Thought Leader/Board Member/ Entreprenuership & Innovation Coach/Marketing, PR/Brand and Communication Strategist
This week, we celebrate and commemorate customer service week. This sounds really important but, what does it mean to you? Does it really matter? Should companies, governments, NGOs and any other sectors really be bothered? What are the key issues that companies, gvt and others focus on during this week? Should we maybe be reflecting deeper, ourselves hard questions about how bad/good our service delivery/ quality measures? Or is it time to reflect? Should we be asking our customers/stakeholders how best we can deliver excellence, seamless experience and convenience to/for them? How about technology? Does it make a difference in this equation? Hapeno! Should we just gather, take nice pictures and wish everyone a happy customer service week, then just go back to work/home? Does this week really mean anything to any of us? Any reflections or changes before, during and after we celebrate? Just reflecting!
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Meet Arthur Anthony, a Managed Mobility Services (MMS) Customer Operations Analyst at Motus! Arthur has been with the team for 8 years. If his last meal were a slam dunk, it'd be a steak and salad combo—the MVP of dinners. 😋 Watch the video to learn about Arthur!
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Everyone's Favorite Communication Expert😉 Professional Speaker / Communication and Leadership Expert / Sales and Customer Experience Aficionado
Thrilled to be hopping on a plane today to be with the amazing team of Lloyd Companies in South Dakota! I'll be giving my "Customer Service Survival Guide" workshop for their teams. I LOVE giving doing this talk because: 1) Serving today's customer is NOT easy. (Did someone say, "Preach!"?) 2) I intentionally designed it to feel different than other customer service trainings and talks, and to go deeper in some areas. 3) Even though I cover the idea of customer service differently, the team will have some meaty practical strategies that they can implement right away 4) I love helping people help others! Let's go! 🛫
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Our people, our mahi Hawke’s Bay Regional Council is a diverse team, from our customer service team to our engineers, to our scientists and our finance team. We employ many different types of people with a broad range of skills. We are your neighbours, your family, and your community. We would like to introduce you to some of our people to show the mahi we do for Hawke’s Bay and our environment. Mikaire Barlow – Customer Service Representative Ngā Puke ki Hauraki ka tarehua E mihi ana ki te whenua E tangi ana ki te tangata Ko Te Aroha kei roto Ko Moehau kei waho Ko Tikapa te moana Ko Hauraki te whenua, Ko Ngāti Maru tōku iwi, Ko Mikaire Barlow tōku ingoa. Nō reira, tēnā koutou, tēnā koutou, tēnā tātou katoa. How long have you been at HBRC? - I have been working with HBRC since early March this year. I enjoy working in my role here, as I get to serve and assist our beautiful region, and all of its residents too. What do you do within HBRC? - Within this role, we are the first contact point for the general public, and we get to see all of the hard work our other amazing teams are doing in the community at large. Our role is to support these teams and make sure that we can all get the job done for the community. What do you like about your job? - I look forward to lending a hand to each and every one of you that comes through our doors or finds another way to get in contact. We’re always here to help! What ambitions do you have in your role? - I have big aspirations in this role. Coming into the role, we had a lot of resources for our team spread out over different platforms, and since starting I have had the pleasure of building up our Knowledge Base. It’s like our own internal cheat sheet on everything my team could possibly need to know. I aim to help improve our team, making it into a well-oiled machine, that is fit and ready to help anyone, internally and externally. How did you get into your field? - Customer Experience has always played a large role in my previous jobs in different fields, I suppose that it comes naturally to me. I believe in genuine connection, and because of that, it is my goal to create these connections with each person that passes through our doors. What was your path of study? - In a previous life, I graduated from Whitecliffe/NZ Fashion Tech after three years of study and moved into a hybrid customer service/clothing manufacturing role. I still do a bit of this on the side. Occasionally, you will get to see my newest creation being worn around the office, or when I’m out and about grabbing a bite for lunch.
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As we end the customer service week two things have stood out for me balloons and loads of sweets. Many organizations and corporates have made this week more of an event that come and goes year in year out instead of a culture of valuing people (staff and external customers). I don't think we value our people as we should. I know it is not an easy to satisfy people's needs but we need to treat people better. I think corporates should build cultures that value their own people and customers more. I believe customer service week should be about genuinely valuing people not an event. It is said people will forget what you said, what you did but will never forget how you made them feel. Have a thoughtful weekend.
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Membership Services Manager at The Salvation Army Kroc Corps Community Center
6moCongratulations