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How network providers and MVNOs ensure a resilient connectivity through to a resilient service and minimize impact on customer experience? Join Matt Hatton of Transforma Insights, Klaus Doblich-Frühstück of Deutsche Telekom IoT, Richard Cunliffe and David Copeland of CSL Group and I on a webinar discussing Resilient IoT connectivity & services. Register in the link below. #iot #iotsolutions #vodafonebusiness

When companies understand the cost of serving customers, they can evaluate changes and make data-driven decisions—like resegmenting customers or opening a new production facility—to drive profitability and customer satisfaction. Read this blog to learn more

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Explore Clearfield's sponsored FAQ for essential tips on successful fibre customer turn-ups. Enhance installations, cut costs, and boost customer satisfaction. Elevate your fibre deployment skills now!

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Companies need the ability to track and monitor the movement of goods and information across the entire supply chain instantly to enhance operational efficiency, customer satisfaction, and informed decision-making processes. However, the path to achieving seamless real-time visibility has its challenges. This carousel delves into 5 of these obstacles, providing insights into overcoming them effectively. Make sure to read the full blog here: https://buff.ly/3SM0g63

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Great article by industry expert Shep Hyken: In customer service, the journey is what truly shapes the customer’s perceptions. Businesses should strive to create a seamless, easy, and enjoyable experience at every touchpoint, just like a good magician’s show delights the audience from start to finish. By prioritizing the journey, companies can ensure that the resolution not only meets the expectations but also enhances the overall experience, encouraging repeat business and fostering trust and confidence, which leads to repeat business. Remember, it’s the memorable journey that will get your customers to say, “I’ll be back!” https://lnkd.in/gAMjNNVk

Optimizing LTL Freight Routes for Efficiency and Cost Savings! By optimizing routes, carriers can significantly improve efficiency, reduce costs, and enhance overall customer satisfaction. Learn more - https://lnkd.in/e2Z_aZJT