➡️ Consumption Revenue is On The Rise Zuora's report with Boston Consulting Group (BCG) reveals that 46% of companies have adopted consumption-based pricing between 2020 and 2022. ➡️ Hybrid Models on the Rise The adoption of hybrid models increased from 9% to 26% between 2020 and 2022. ➡️ Some Key Findings: Boosted Growth: Companies using hybrid models saw 8-13% higher YoY ARR growth. Customer Focus: 84% of ARR growth in large accounts comes from existing customers. Fit for Complexity: Ideal for complex products like generative AI. Meeting Expectations: IT buyers prefer flexible, usage-based pricing. #PricingStrategy #BusinessGrowth #BCG #Zuora #Togai
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By some estimates, Generative AI’s potential could amplify global GDP by 7% and double productivity growth over the next decade. However, Generative AI maturity is low in Europe. According to a BCG survey of 2,000 global executives, over 50% still discourage GenAI adoption, with more than 80% citing concerns about the technology itself. Discover the challenges some executives face regarding GenAI usage and how to address them: www.bcg.com
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Managing Director & Partner @BCG | Board Member of Softlogic Life | Former Chairman of Board of Investment | Ex Board member of EDB - Sri Lanka, SriLankan Airlines and ICC - Sri Lanka
By some estimates, Generative AI’s potential could amplify global GDP by 7% and double productivity growth over the next decade. However, Generative AI maturity is low in Europe. According to a BCG survey of 2,000 global executives, over 50% still discourage GenAI adoption, with more than 80% citing concerns about the technology itself. Discover the challenges some executives face regarding GenAI usage and how to address them: www.bcg.com
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Global Account Executive @ Capgemini | Strategy, Portfolio Management, P&L I Wharton EMDP
An interesting post on how CSPs can harness AI technology to redefine their operations and customer interactions. Clearly their is immense potential in deploying Generative AI for personalized customer experiences, enhanced network optimization, and predictive maintenance. These advancements not only streamline operations but also open up new revenue opportunities, enabling telecoms to stay ahead in a highly competitive landscape. #GenerativeAI #TelecomInnovation #Industry4.0 #AI #CustomerExperience #TechTransformation #Telecommunications
Here are my 3 takeaways for the Telecom sector from our recent studies on Generative AI (Gen AI): 1. Significant growth in implementation of Gen AI use cases: The Telecom sector has gone beyond just exploring the potential of Gen AI. 72% of respondents (up from 53% in 2023) stated that they are either working on pilots or embedding Gen AI capabilities in their business. 2. Leading the way in turbocharging software using Gen AI: Telecom leads all sectors in using Gen AI to enable innovative work (e.g. developing new software products/services) which 86% of Telecom leaders state vs a global average of 61%. This is great to see as Gen AI can play a significant role in network management, maintenance, customer service/sales and apps offering hyper-personalisation. https://lnkd.in/e_pTygRc 3. Scope of improvement in using Gen AI for revenue growth: Whilst there is growth in the Telecom companies seeing Gen AI as a transformative technology that will help them drive revenue (77% in 2024, up from 58% in 2023)…this is not the best in class. The high-tech sector (96%) leads the way in acknowledging this. The telecom industry should take a more holistic view of Gen AI applications for their business – not only to drive optimisation of internal processes but also for creating new revenue opportunities. They must also learn from the leading practices in other industries. Please feel free to reach out to us – we will be delighted to provide our perspectives. https://lnkd.in/eq9Sr8CH Pascal Brier, Anne Laure Thibaud (Thieullent), Mark Roberts, Steve Jones, Marisa Slatter, Niraj Parihar, Amol Khadikar, Jerome Buvat, Yannick Martel, Camille Juguet, Karl Bjurstrom, Lisa Mitnick, #GenAI, #telecoms, #generativeAI, #getthefutureyouwant
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Explore how #GenerativeAI is impacting the #CXM market size and the anticipated changes in the CXM market by 2026. https://okt.to/Cpa2WU
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👏 Great to see our latest research about mid-market tech challenges featured by IT Supply Chain!
81% of Europe’s mid-market struggle with AI productivity potential
81% of Europe’s mid-market struggle with AI productivity potential
https://www.supplychainit.com
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Australia is leading the charge in generative AI (#GenAI) adoption! Capgemini's latest research reveals a staggering 97% of Australian organisations are exploring GenAI capabilities, with 14% already implementing it across some functions. This rapid acceleration is driving significant improvements in revenue, customer satisfaction, and operational efficiency. Want to delve deeper into the global findings? Read the full report here: https://lnkd.in/gjBWpDHa
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Australia is leading the charge in generative AI (#GenAI) adoption! Capgemini's latest research reveals a staggering 97% of Australian organisations are exploring GenAI capabilities, with 14% already implementing it across some functions. This rapid acceleration is driving significant improvements in revenue, customer satisfaction, and operational efficiency. Want to delve deeper into the global findings? Read the full report here: https://lnkd.in/gjBWpDHa
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Australia is leading the charge in generative AI (#GenAI) adoption! Capgemini's latest research reveals a staggering 97% of Australian organisations are exploring GenAI capabilities, with 14% already implementing it across some functions. This rapid acceleration is driving significant improvements in revenue, customer satisfaction, and operational efficiency. Want to delve deeper into the global findings? Read the full report here: https://lnkd.in/gjBWpDHa
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Advanced Analytics | AI/ML | Data Engineering | Business Intelligence | Data Governance
With Telcos having a deluge of data that includes the network and customers, this topic is so appropriate for this event. They do need to learn to master the Data Paradox (# MasteringTheDataParadox) to deliver impact for their business and customers!
Few Hours To Go! Join us for a Tech Talk by our Co-Founder & CEO, Nitin Seth at The DTW - Ignite 2024, where he will share his insights on “𝗧𝗲𝗹𝗰𝗼𝘀 𝗻𝗲𝗲𝗱 𝘁𝗼 𝗺𝗮𝘀𝘁𝗲𝗿 𝘁𝗵𝗲 𝗱𝗮𝘁𝗮 𝗽𝗮𝗿𝗮𝗱𝗼𝘅 𝘁𝗼 𝘄𝗶𝗻 𝗶𝗻 𝘁𝗵𝗲 𝗔𝗜 𝗮𝗴𝗲.” Date: June 19th, 2024 Time: 11:30 AM CEST Venue: The Loft, Bella Centre, Copenhagen Register NOW: https://lnkd.in/dSKasH96 In his Tech Talk, Nitin will share his insights on: - Overcoming challenges in managing data complexity in the AI-powered telecom industry. - Strategies for leveraging data to create positive impacts on telecom businesses and individuals. - Mastering the data paradox to unlock the true potential of AI. - Implementing effective data management practices to prevent data from becoming overwhelming. - Transitioning from strategy to execution to achieve practical results in data and AI initiatives. #TMForum #Telecommunications #Digitaltransformation #ai
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Is #GenerativeAI going to finally help close the gap between what customers want and what businesses offer? We think so. And from our work applying this technology across hundreds of projects, a clear framework is emerging. Read about it in this article from Accenture’s Jill Kramer and Baiju Shah: https://accntu.re/4avsGbF Accenture Song Interesting GenAI research across productivity, customer growth with a continuous focus on securing it
Generative AI for customer growth
accenture.com