Since 1977, we have been committed to providing the highest level of satisfaction to our clients.
TRAP Pest Control Services’ Post
More Relevant Posts
-
To become a good service provider by delivering quality services to clients
To view or add a comment, sign in
-
Direct Interactions was built on a foundation of being kind, correct, and complete, which is something we commit to 24/7/365 💙 Learn more about our core values by visiting: https://lnkd.in/dMbspRTW
To view or add a comment, sign in
-
-
“We’ll give you a call back!” How many times have you heard this from your IT and then had no follow up? Maybe you had to reach out again, or maybe your issue was finally addressed weeks later. Regardless, it isn’t acceptable. Instead of waiting patiently for your IT team to reach back out to you, partner with an IT Support Provider that stays on top of your requests and tickets. Contact us today!
To view or add a comment, sign in
-
-
“We’ll give you a call back!” How many times have you heard this from your IT and then had no follow up? Maybe you had to reach out again, or maybe your issue was finally addressed weeks later. Regardless, it isn’t acceptable. Instead of waiting patiently for your IT team to reach back out to you, partner with an IT Support Provider that stays on top of your requests and tickets. Contact us today!
To view or add a comment, sign in
-
-
🛠️ As you prep for the fun of Fireworks Night, we're here ensuring your IT systems run without a hitch! Downtime can be costly, but with our responsive IT support you're guaranteed swift solutions and minimal disruptions. Experience seamless operations and no unexpected fireworks! 🎆 For more info on our IT System Support services, head to our website - link in the comments!
To view or add a comment, sign in
-
-
Strategic Communication & Branding Expert | Elevating Brands through Innovative Marketing | Real Estate Enthusiast | Sales & Marketing Consultant
We've all been there - faced with a challenging customer who's testing our patience. But remember, in the world of business, every interaction is an opportunity. Here are some tips to help you handle difficult customers effectively:
To view or add a comment, sign in
-
🎉 𝟵,𝟮𝟭𝟮 𝗖𝗹𝗮𝗶𝗺𝘀 𝗛𝗮𝗻𝗱𝗹𝗲𝗱 𝗹𝗮𝘀𝘁 𝘆𝗲𝗮𝗿🎉 Our customers know they can count on us when it matters most. They’ve shared how supportive and understanding our team is, especially during stressful times 🚗🏠 Click here to find out more about what we cover 👉 https://ow.ly/UpKH50STGUz
To view or add a comment, sign in
-
How do you deal with such a situation? Dealing with a disgruntled customer on the phone can be challenging, but it's important to handle the situation professionally and effectively to resolve their issue and maintain a positive relationship. Here's a step-by-step guide on how to handle such situations: Stay Calm and Patient: Maintain a calm and composed tone of voice. Understand that the customer may be upset, but avoid getting defensive or emotional. Listen Actively: Let the customer explain their issue without interruption. Show empathy by saying things like, "I understand how frustrating this must be." Empathize and Apologize: Even if the issue isn't your fault, offer a sincere apology for the inconvenience. Use phrases like, "I'm sorry that you're experiencing this problem." Ask Clarifying Questions: To better understand the issue, ask open-ended questions like, "Can you tell me more about what happened?" or "When did you first notice the problem?" Repeat the Problem: Paraphrase the customer's issue to show you've understood correctly. For example, say, "So, if I understand correctly, you're experiencing [repeat issue]. Is that right?" Offer Solutions: Based on the information gathered, propose possible solutions. If you can't resolve the issue immediately, explain the steps you'll take to address it. Be Patient and Flexible: Be prepared for the customer to be upset, and give them time to express their feelings. If your initial solution doesn't work, be open to trying other approaches. Stay Professional: Never raise your voice or engage in an argument. Avoid using phrases that may escalate the situation, such as "There's nothing I can do" or "It's not our fault." Offer Compensation (if appropriate): If the situation warrants it, offer a form of compensation, such as a discount or a refund, as a goodwill gesture. Follow Up: If the issue requires further investigation, assure the customer that you will follow up and provide a timeline for resolution. Make sure to follow through on your promises. Document the Interaction: Keep detailed records of the customer's issue, the steps taken to resolve it, and any promises made during the call. Seek Feedback: Once the issue is resolved, ask the customer if they are satisfied with the outcome and if there's anything else you can do for them.
Customer EXP Consultant and Trainer|Founder EA Customer Care Centre |Board Chair Commonwealth Business Women (K)|Board Member Muruguru Girls High School|MD Namellok Africa Products (Coffee)
Serving customers is not for the faint hearted.
To view or add a comment, sign in
-
My time as a customer service consultant was taught me alot of patience especially when handling dissatisfied customers🤣 Shortly after, I would become a supervisor and it felt like my word was final... well in most cases it was 🤔 until you met one like this🤣 Laugh a little, you don't own all the problems in the world 😎 What insights would you give on handling escalated customers in customer service? #customerexperience #customercare #customerfirst #customerretention #customerservice #customersatisfaction
Customer EXP Consultant and Trainer|Founder EA Customer Care Centre |Board Chair Commonwealth Business Women (K)|Board Member Muruguru Girls High School|MD Namellok Africa Products (Coffee)
Serving customers is not for the faint hearted.
To view or add a comment, sign in
-
One way you can prepare for the "what ifs" in life is by creating a crisis file with all of the documents and contacts needed in the case of an emergency. Learn what should be in this file and how to talk to your loved ones.
If you stick to only one New Year's resolution this year, make it this one, and have this very important talk now with your family and loved ones before it's too late. Learn more here: https://ehc.rehab/3RPvGYX
To view or add a comment, sign in