Travelport’s Post

Modern retailing means making things easier for the traveler, and making things easier for you. With Productivity Automator, you can set up workflows that run in the background so you can focus on more valuable tasks 🤩 #TravelTech #TravelIndustry

Increase your office productivity with a solution to make life simpler.

An essential thought piece by #AccelyaGroup and #TravelinMotion for #Airlines at this critical time for deciding strategically capable #Offers and #OrderManagement solutions to enable #AirlineRetailing and become their own masters in #AirlineDistribution and #ChannelManagement strategies.

The airline industry stands on the brink of a transformative era. Embracing Offer and Order management is not just an upgrade—it's a game-changer. This evolution promises unparalleled personalization, streamlined operations, and enhanced customer experiences, setting new standards in airline retailing. Accelya is thrilled to champion Travel in Motion’s groundbreaking publication, "Offer & Order - Moving from Concept to Design." This essential guide is a must-read for airlines ready to scale up and leverage cutting-edge technology to revolutionize their Offer and Order processes in the coming years. Don't miss out on this pivotal whitepaper. Discover the future of airline retailing and learn how to drive impactful change. Download it now! https://lnkd.in/g_46rHA7

In an era of diverse customer preferences, Triplake is revolutionising the industry with dynamic retailing capabilities that pave the way for personalised, one-to-one offerings.   The ongoing delivery of our total platform with Oman Air announced a few weeks ago showcases our commitment to true personalisation, enabling contextual offers, experimentation, and continuous learning. This transformative journey extends beyond the conventional planning and booking phases, ensuring a seamless, end-to-end experience for travellers.    Triplake's dedication to understanding customer priorities is evident in the strategic use of real-time data, allowing for immediate issue resolution and optimization. 💡📊  With safe learning capabilities, we're not just meeting current needs but evolving over time, taking customer preferences and profiles seriously to shape the future of personalised travel.    Watch the insights shared by Ursula Silling, CEO at Branchspace - digital reinvented, at the World Aviation Festival in Lisbon and discover how Triplake plays a pivotal role in shaping customer-centric experiences as an essential element of the digital transformation journey.   #customercentric #travelinnovation #digitaltransformation #innovation #airlineretailing

In this era of modern offer and order management, the Offer Personalization module plays a crucial role. It enables airlines to comprehend their customers' journey and interact with them at pivotal touchpoints. INFINITI's Airline Distribution Optimizer utilizes the Offer Creation and Offer Optimization module to deliver promotions and other offerings across various channels, leveraging real-time data consolidated within the module. Visit us for more details - https://lnkd.in/gg5pg63X #PersonalizedOffers #CustomerPreferences #AncillaryServices #CustomerEngagement #AirlineIndustry #OfferPersonalization #BookingConversion #RealTimeData #TravelTech #AgencyDirect #OfferOptimization #CustomerJourney #AirlineSolutions #TravelExperience #CustomerSatisfaction #NDC #ONEorder #NDCCapable

At Modus Mobility, we not only watch mobility trends change every day, but we also help form them. In an article by Verslo žinios, Lukas Jurkšaitis, CEO of MyBee, shares his insights on how and why people's and businesses' attitudes towards car ownership have changed in recent years. An increasing proportion of consumers are testing different mobility options and moving away from car ownership towards use-based Vehicle-as-a-Service (VaaS) models. This offers more flexibility and convenience, the ability to drive every day without owning a car, and more efficient financial planning. Read more in the article: https://lnkd.in/dUum9wv2

#Didyouknow The global #taxi #market is projected to reach $120.89 billion by 2027, registering a CAGR of 12.3% from 2020 to 2027.🚀🌟 Are you #looking to capitalize on this #growingmarket?🤔 #Contact us today to learn more about how our #services can help you take your taxi business to the next level!✌️🚕 Check more @ https://bit.ly/TaxiAppSol 🤘 #taximarket #growth #business #opportunity #rginfotech #marketresearch #datadriven #businessgrowth #BusinessOpportunity #emarketing #datavisualization #mobility #taxiappdevelopment #taxisolution

When we talk about prioritizing digitization in both public policies and private organizations, we are usually talking about innovation and better quality service. Let's say it's more inclusive, making our lives easier, minimizing errors, among many other factors that digital innovation can provide. When there is a gap behind a digitization strategy, this is what ends up happening to me. Arriving on a long-distance flight to Amsterdam on KLM, I went to the customer service office to clarify and make a complaint about the way I was treated and to understand better an abusive procedure by the airline. The only office that was open and available is ticket sales. After arrive there they told me that if I wanted to make a complaint, I should do it through customer care on the website using an online form. Interestingly, I thought about customer care, but care for whom? If I need attention right now, who will answer in customer care, a well-designed customer care system? I don't know the organization KLM or its customer service policies, but the attention they provide is to those who purchase their tickets. It's personal when you're buying, but human attention ends after the purchase, if this isn't correct please give additional guidelines. This leads me to several reflections. But before I go on, I want to clarify that I'm passionate about artificial intelligence, digitization, and robotics. But above all, I'm a lover of humanity, human beings and human connection. I would love to know what KLM's leadership policies are, how they treat their employees, is it the same as their customers? Does their culture embrace flexibility as part of their way of being? This includes listings the client's on their real needs? Or are we just transport people as objects? The experience don't start and finish onboard. What is their true purpose and how do they apply it in their day-to-day operations? Rather than passing judgment, it's important to ask questions to the organizations and see if we can receive genuine human care. #CustomerCare is interesting, especially if we consider the meaning of the word CARE. Taking care of me to take care of others. #Digitization #Innovation #ServiceQuality #Inclusivity #HumanConnection #ArtificialIntelligence #Robotics #CustomerService #KLM #Leadership #Flexibility #HumanCare #ConsciousLeadership

Steering Maritime Digital Transformation: How to Know You're in the Fast Lane 🚗➡️🚀 Ever wondered how to tell if your digital transformation is zooming along smoothly? It’s a lot like upgrading from a trusty old bicycle to a high-speed sports car! Here’s how you know you’re successfully navigating the digital transformation journey in the maritime industry: Smooth Operations: Your new systems run like a well-oiled machine—no unexpected breakdowns. You’re no longer pedaling furiously; you’re cruising effortlessly! Happy Stakeholders: Employees, customers, and partners are all on board and satisfied with the new processes. Think of it as having your whole family cheerfully buckled up and enjoying the ride. Improved Metrics: Your KPIs are off the charts—faster delivery times, reduced costs, higher customer satisfaction. It’s like seeing your speedometer hitting high numbers and leaving the competition in the dust. Innovation Flourishes: Your team is coming up with new ideas and solutions, leveraging the digital tools at their disposal. Imagine your team is not just riding but designing and customizing their dream car. Risk Management: Potential risks are identified and managed effectively, with contingency plans in place. It’s like having the best navigation system that warns you about every pothole and detour ahead. Scalability: Your systems are flexible and scalable, ready to support future growth and technological advancements. You’ve upgraded from a single-lane bike path to a multi-lane highway. Customer Delight: Customer feedback is overwhelmingly positive, reflecting an enhanced experience and better service. Your customers are not just passengers; they’re thrilled co-pilots enjoying the luxury experience. By following the right framework, you can ensure your digital transformation is as smooth as driving a Ferrari after ditching your old bicycle. Let’s accelerate towards a more innovative, efficient, and exciting future together! #Innovation #Leadership #TechTransformation #CustomerExperience #FutureProofing