“To Heart and not to Hard” – that was the Novo Nordisk question.
Browsing through Copenhagen airport on Thursday, I suddenly stopped, as my eye was caught by a book in the bookstore, on the “New books” stand: “Hard Kåre”, “the story of one of Denmark’s most successful businessmen”.
The title says it all: Kåre Schultz was probably the most feared leader in Novo Nordisk, at least during the years that my insights come from, being an employee from 2009 - 2020. Stories about how the infamous “Oper-Man” (Operations Management Team) was led by Kåre Schultz, and the near-death experiences that people across the organisation had, when called upon to present status and progress to Oper-Man were many and quite dramatic. Anyone who has seen Robert de Niro as Al Capone, talking about “Team-Work” in “The Untouchables” will know what I mean.
I must confess that I haven’t read “Hard Kåre” yet, but as I gather from the media reviews, the most interesting part of the book is the tell-all chapter about his exit from Novo Nordisk and the bitter and in his own opinion, “personal driven decision by an offended Chair of the Board” to pass him by as successor to Lars Rebien Sørensen.
I would like to offer a different perspective…
Novo Nordisk is not just famous for their outstanding drug portfolio, they are equally and perhaps even more so among employees, famous for the Tripple Bottom Line and the Novo Nordisk Way – the charter of values, behaviours and expectations.
And where do these come from?
Well, I give you “Heart Core” – thoughts about leadership”, the autobiography by Mads Øvlisen, CeO of Novo Nordisk from 1981-2000 and the image of decency, respect, empathy and humility.
The two book titles – so close and yet as far apart as can be, demonstrate the core (sorry😉) difference between psychological safe and unsafe environments. Had the BoD appointed Hard Kåre Schultz as CeO, Novo Nordisk would have been in a dramatically different place today, financially successful no doubt, but at the cost of some the values that represent why Novo Nordisk is still considered one of the Greatest Places to Work.
The most successful companies know to focus on the Heart and not just the Hard.
What is GOECO?
1moVery awesome opportunity!