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Identifying the tools light rail operators can use to further develop their ‘Just Culture’ proved the key focus of the latest UKTram Operations Group. During a recent meeting in Manchester, representatives from networks across the UK and Ireland took part in a special best practice session on the concept of shared accountability. Led by Dr Peter Hughes of Redcliff Solutions Ltd, it outlined how a just culture encourages organisations to be accountable for systems they have in place and to fairly respond to the behaviours of their employers. Steve Duckering, our Tram Operations Manager, explained: “The session provided a fascinating insight into approaches used to drive safety improvements across an organisation.'' “Following an incident, a just culture asks, ‘what went wrong?’ rather than ‘who caused the problem? This allows for individual accountability and encourages employees to be open about potential risks rather than hiding mistakes.'' Read the full story on our website https://lnkd.in/eRVJm39m #uktram #lightrail #operations #bestpractice #publictransport #accountabilty #lrt #urbanmobility

Operators explore ‘Just Culture’ best practice | UK Tram

Operators explore ‘Just Culture’ best practice | UK Tram

https://uktram.org

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