📢 We're hiring!! 📢 Do you have a passion for providing Customer Excellence, supporting global customers? We are seeking individuals to join Vantage Point Global and work within one of our top tier clients within their Global Operations Contact Centre business line, based in Newcastle City Centre.
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Entrepreneur & Performance Coach. 3X Inc 5000 CEO at Bunny James & Vegan Cuts. - Chat 💬 with me: intro.co/LonnyJames
One huge hack for hiring and quickly training in, is hiring two people for the same role. It's insane how much faster they become proficient. They are able to lean on eachother and essentially self train much of the time. Sharing successes and failures, simultaneously updating SOPs, and having an equal to rely on. Recently seen this work with customer success and repeating for sales development. In my experience, the value this brings outweighs the additional overhead within 90 days. #hiring
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leader with examples | ITIL certified and SD expert | Service Operations Manager | Service Delivery Manager | Service Desk Manager
Being experienced mainly in Service Desk field within the corporate life (Analyst, Team lead, supervisor, lead) - I must say it is a blessing and a curse role. The reason being ks that everyone sees you only being capable of doing service desk job, however everyone should be aware that Service Desk needs to have the core knowledge of IT. Additionally, the service desk role is very hard, because end users (people calling the Service Desk) expect wonders in minutes (yes restarting computer works, but not always), while also having the patience of an angel. Lastly, prioritising and handling major outages is not easy, when everyone is getting stressed. The good thing, however, is that you know a lot of what is going on in the IT field of your company and you learn with the changes. The other benefit is that anyone can start in being an IT service desk, all you need is good customer service and willingness to learn technical knowledge. But the curse is - once you grow it is very hard to get out of being "the service desk guy", or "the service desk lead" - and it is a pity, because I saw so many great analysts becoming tier 2 engineers, programmers or even managers (it took them some time and their managers advertisement to get them into those new positions though). So here are my two cents to hiring managers - hire people with service desk background - I assure you they will learn fast, stay for a longer period of time in the position and have great communication skills (just because of the customer service they have to provide).
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Watch out this offer!
Are you someone who thrives on unraveling intricate problems and crafting innovative solutions? If that sounds like you, our A220 Resolution Management team is eagerly awaiting your expertise! We are on the hunt for a talented individual to become a key player in our diverse team based in Copenhagen. Ideal candidates will possess a strong passion for identifying and addressing underlying issues, excel in fostering collaborations, and revel in the challenge of connecting the dots. Join us, and let’s tackle complex challenges together!
A220 Resolution Manager
ag.wd3.myworkdayjobs.com
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There's one common challenge we've noticed with brands hiring globally remote customer support... The absence of documented processes. 📝 Often, when a brand's customer service team is expanding, their business grows, but their process documentation doesn't. Without training materials or Standard Operating Procedures (SOPs), bringing new hires up to speed becomes a significant task. This lack of documentation often results in high turnover rates in customer service. So, what’s the effective solution? Document, Document, Document! When you work with TalentPop, our team will help build out these training materials for you. 🤝 So the next time your team needs to grow, all you need to worry about is finding the right person for the job! P.S. We can help with that, too. 👀
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Hiring in the UK
Product Support Specialist
jpmc.fa.oraclecloud.com
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Founder | Professional Resume Writer 📝 | Career Coach 🎯 | Freelance Recruiter-10K+ Network of Contacts | All-Inclusive Services - Job Search Turnaround Expert 🤝| 🏆 Featured Career Coach-CBS4 News
Are you a #jobseeker who is #opentowork ? Were you part of a recent #layoff, were #laidoff? #hotjob ALERT Check out this new #jobposting with Intradiem! I can help you navigate your search with my 20 years of experience in the industry and as a #resumewriter. I can prepare a strong ATS friendly resume to get you results and get you back to work QUICKLY! There is a lot more competition with the recent #layoffs, so it’s even more important you stand out from the competition, and you have a proven job search strategy. How I can help you: • Customized resume preparation- taking the time to thoroughly understand your expertise, not just providing a basic questionnaire or mass-produced “cookie-cutter” resume template. • LinkedIn profile preparation/optimization. • Job search coaching to walk you step-by-step through the process so you aren’t aimlessly applying to jobs and not getting responses. • Freelance Recruiter with a vast network of hiring manager/recruiter contacts to connect you to. 58 of my clients have accepted offers in 2024, 106 accepted offers for new jobs in 2023, 124 in 2021 and 112 in 2022! One obtained a $70K increase in her previous salary, one DOUBLED his salary, one a $50K increase, one a $55K increase and another a $35K increase! Visit my 120+ LinkedIn recommendations of success stories. Two recent client’s success stories: “I went from constant rejection to averaging 6 interviews a week almost overnight.” “I wanted to thank you for all of your help and assistance in this process. I am going on to start my dream job thanks to you and your guidance. I wouldn't have gotten my foot in the door without your reach and connections. Again thank you so much for everything you have done for me and for others. I am blessed to have come across you in this vast network of people." Please take advantage of my FREE RESUME REVIEW offer on my website. https://lnkd.in/g-4bcFV “Remember you only get one chance to make a first impression, make it a Professional Impression!!” Benefits of hiring a Professional Resume Writer https://lnkd.in/gWpHBdBR #careercoach #resumewriter #ono #nowhiring
We are hiring! We are looking for some incredible Account Executive Talent. Intradiem is a technology company on a mission to reinvent customer service through automation. We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year. If you are interested, check this out! https://lnkd.in/g9FdvhCJ
Senior Account Executive
job-boards.greenhouse.io
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OBM for High Achieving Women🔥 Your second brain in the business - Building the back end, so you don't have to. Supporting ambitious women in scaling your biz with streamlined systems.
I’m inundated with admin. It’s taking up a lot of my time. My clients aren’t experiencing the best of my services. I think the quality of my service is inconsistent. I don’t have any spare time. This is how my clients felt, and at some point in my business, I have felt all of these things. It's so easy to paint the perfect picture of our business, but in reality, at some point, we all experience one of the feelings above. I've been there. I've sat at my desk, looked at my admin task list, and been fully overwhelmed and quite honestly procrastinated because I didn't know where to start. Sometimes that mountain of admin feels like it's never going to get any better. Hiring a VA must be the answer, right? I started my business as a VA and I 100% believe they can be extremely beneficial to have as part of your business. But, if you don’t embed systems that document your standards and preferences before you make that hire, you will spend more time explaining how to do the task itself. And most likely, feeling like the hire has added tasks to your to-do list rather than reduced it. Embedding systems prior to hiring your means that you're able to spend less time explaining how to do these tasks. At this point they're probably tasks that you hate doing but they are just tasks that "need to be done." Having systems in your business that ensure consistency will allow you to regain focus on what you love doing. Are you not sure where to start with your systems? No one's expecting you to! You can book my 30-minute free Discovery Call to chat about all things systems, processes and growth!
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To become, and REMAIN an Elite agency, we must, Always Be Hiring. 📝 ❕In order to continue to GROW our elite team, ~or at the very least to MAINTAIN our current number of staff… we MUST continuously hire new staff. But one of the biggest DOWNSIDES to always hiring new staff, is the massive amount of Time and Effort needed to continually TRAIN every new staff member who’s hired on to the agency… The training process, and the training time and effort… repeats, over and over again, with every new team member. 😰 🧐 When I realized I had no good available training course options, and realizing that there would probably NEVER be a decently viable training course to match my own Elite standards… I really had no other choice, I had no other option, but to CREATE an elite level training course. 👨💻💥 This course was created by ME, an ACTIVE agent in the industry, with over TEN YEARS of experience, whose agency’s production has been awarded and recognized as the top 1% ‼️ of all agencies within their own underwriting company, for 4 or 5 years, out of the past 10 years… and whose production has been well within the top 10% of all company agencies, for almost every year the agency has been in business. 🏆 Think of this Elite Agency Training course, as a course in which everything that an established elite agent knows and uses, and the knowledge and experience an elite agent has accumulated over a decade, is handed to you and your staff on a silver platter… and it’s all available to you, at your fingertips, on your screen, on demand, at any time, from anywhere. 💻📱 https://lnkd.in/gvnCcyJf It’s a no-brainer. 💥
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I can often tell when a business owner isn't tech-savvy. It's not their ability to install complex software. Nor are they confused when I explain our services. It's about how their business handles crises and values advanced technology. They might have: - Faced service outages, - Struggled with employee tech issues, - Lacked proper technical support. I enjoy working with these clients, especially when we earn their trust and respect. If a business owner thinks they need to be tech experts to hire outsourced IT services, they might not be ready to trust us. But when they realize the value of an expert, a trusted partner, that's a real success. Interested in learning more? Send me a DM!
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I am: A long-haired, self-deprecating, overly-enthusiastic Level 3 ITIL-equivalent engineer who cares just a tiny bit too much about accurate documentation and the effect of ICT on others. Seeking: Fellow ICT engineer who has the ability to... - Find their way around a firewall without instinctively changing anything - Restore a VM from a backup without erasing the running 'live' copy - Translate geek-speak to English on the spot for well-meaning but stressed end-users (they came to us for help, we should treat them how we'd like to be treated..!) - Has a 'ready to face a challenge' attitude (because you'll NEVER know every correct answer at an MSP) - Is willing to review the below Seek link, then apply to work alongside bright minds, a supportive management team, excellent clients... And the afore-mentioned long-haired galoot. ...Please? I need your help..! https://lnkd.in/g6UtHMzx
Level 3 Service Desk Engineer Job in Melbourne VIC - SEEK
seek.com.au
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