We're #hiring a new Solutions Consultant, Payments Hardware in São Paulo. Apply today or share this post with your network.
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Helping our customers succeed is at the heart of what we do as L2 Support Engineers. Recently, I had the opportunity to work with a mid-sized e-commerce company struggling with performance issues in their payment processing system. The timeouts during peak hours were affecting their sales and customer satisfaction. After diving deep into the system, I identified that inefficient database queries were causing the bottleneck. By collaborating with the development team, we optimized the queries, leading to a 20% improvement in system performance during high-traffic periods. Seeing the positive impact our work can have on a business's bottom line is what drives me every day. Always remember, success in customer support isn’t just about resolving issues—it’s about empowering our clients to thrive. #CustomerSuccess #TechSupport #L2Support #Ecommerce #ProblemSolving
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Hi Connections!! Greetings from Lucidspire!! Role: EDI (Electronic Data Interchange) Manager or Specialist Location : Remote- on need basis, may need to travel Management of the EDI data exchange environment, inclusive of the identification, coordination, and resolution of data transformation and communications issues Monitor EDI trading partner errors impacting quality rating and/or chargeback fines. Functional acknowledgment alert monitoring Tailored EDI alert monitoring specific to your business operations. User additions and password resets Troubleshooting of potential EDI issues related to EDI HQ or AS2 Complete 1 EDI Source Product upgrade and licensing Set up new trading partners, maps, or communications. Enhancements/improvements to existing maps Communication changes for sFTP, FTPs, FTP, AS2, Webservices, VAN migrations, etc. Recurring Product functionality questions better addressed through a structured training. Resolution of a product or network issue caused by a change in the Customer’s technical environment. Interested candidate please share your #resume to [email protected] #edi #ediexperts #remotework #remotejobs #immediatejoiners #hiringalert #usajobs #usaitjobs #remoteopportunity #opentowork #contract #remotework #wfh #jobsforyou #lucidspire #EDI #technicalskills #openopportunities #immediatehiring #applynow #remotework
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Supervisor, Customer Success at BudPay. Payments Tech Account Pro (TAM) / Payment Operations / Ops Support Guru / Customer Champ / Voice of the Customer/ Account Management /
Embracing the evolving landscape of technological innovation, I've come to appreciate the enduring value of the human touch. In an era where systems grow increasingly sophisticated, the human factor remains pivotal in ensuring operational excellence, robust support, and efficient issue resolution. As a seasoned professional specializing in payments and technology, I take pride in my role as a Technical Account Manager and Customer Success expert. My focus lies in orchestrating seamless interactions between businesses and payment infrastructures, cultivating collaborative relationships with partner providers, and swiftly resolving any challenges that may emerge in the process. What sets me apart is my unwavering commitment to infuse technological prowess with a personalized touch. Thriving on the complexities of the payments and technology landscape, I consistently surpass expectations, delivering results that resonate with excellence. My passion lies in contributing my skills and expertise to enhance the operational and support aspects of payment companies and I believe every visionary organization requires such. Hence, as much focus is placed on technology, never neglect the human touch that relates it to and with the users of such technology. What is your view about this? You may want to stop by for a brief discussion on this. #PaymentsTech #Fintech #CustomerSuccess #TechnicalAccountManager #TechnologyInnovation #DigitalPayments #TechSolutions #BusinessDevelopment #PaymentIntegration #OperationalExcellence #TechProfessional #Collaboration #ProblemSolver #HumanTouch #InnovationLeader #TechInBusiness #ClientRelations #ResultsDriven #IndustryExpert #PaymentInfrastructure
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Cut the Wait: O2C Solutions for Swift Payments! Boost your cash flow and eliminate payment delays! Happy customers are just a smoother O2C process away. Join us now and conquer your biggest O2C challenge. With our streamlined solution, you'll experience frictionless O2C and shine brighter than ever! Share your toughest O2C challenge in the comments below! #O2Coptimization #Payments #CustomerExperience
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💥 NEW Roles Alert! 💥 X2 Developer Support Engineer Roles 🏢 London Central Location, Hybrid 2/3 Days In 💸 £50,000 - £60,000 💰 10% OKR Bonus paid twice yearly 📋 SaaS product or service, supporting APIs, knowledge of common web technologies and frameworks. The organisation is driving the next generation of financial technology. By co-creating better payment strategies with their customers and partners, their platform helps build deeper relationships, replace manual processes, and uncover hidden margin through a deeper understanding of payment data and advanced payment technologies. The organisations platform optimises merchant card collections for businesses in the UK and Europe, securely processing major card brands and mobile wallets with enhanced collections and automation. They offer advanced treasury services for making and receiving payments, and in-house Pay by Bank solution, powered by Open Banking, expanding solutions beyond card payments. They are scaling as a business, so if you thrive in an environment that’s constantly evolving, where purpose driven culture is seen as an enabler to achieve outcomes and where our own unique differences are celebrated, this could be the place for you! Drop me a message or email; [email protected] for a confidential chat, but what a way to start the New Year 🚀 hashtag #engineer #developer #london #fintech #recruitment #jobs #tech #hybrid #future #software #saas #api
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From vendor onboarding health checks to vendor payment blocking, we simplify your vendor management cycle! Experience Real-time metrics to evaluate your vendor performance, try GSTrobo's advanced technology in your compliance processes. Simplify your entire vendor lifecycle with our end-to-end management solution! Try Today - https://lnkd.in/gANbj8xP #VendorManagement #SupplierRelations #ProcurementSolutions #B2BPayments #RiskManagement #ComplianceManagement #FinTech #BusinessEfficiency #DigitalTransformation #VendorOnboarding #PaymentProcessing #ContractManagement #SupplierPerformance #ProcureToPay #Automation
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Our CEO Paul on the pain points and challenges our customers face around vendor queries and why we build our new HelpDesk module here at Xelix. If any of these pain points hit home, get in touch! "There's normally significant pain around managing vendor queries, whether it's that it takes the team lots of time or that there's a backlog of emails or tickets, and as a result, they can't get quickly enough to the important things, legal letters from vendors, missing invoice enquiries, late payment issues. The more we validated it with customers, the more we recognised a significant business impact, but also a big impact on team morale. There was lots of pain, and that really got us excited to start trying to solve this problem. We spoke with upwards of 30 existing customers to understand their existing processes, how they were handling queries, what their ideal solution would look like, how they were trying to get round issues today and that really blueprinted for us what the product should do and what it should look like." #AP #Servicedesk #HelpDesk
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Are you feeling the pain of outdated and inefficient Order to Cash (O2C) processes within your company? You're not alone. Many organizations are eager to improve their O2C operations but are uncertain where to start or all of the things to consider beforehand. Join Zuora REG LINK - https://lnkd.in/ewDYb5E5
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