It's those seemingly minor details that can turn a good vacation experience into an unforgettable one. Every team member, from front desk to back office, should be a treasure trove of knowledge, ready to answer even the most specific guest queries. Whether it's local dining spots, hidden gems, or the softness of the towels, knowing these intricacies elevates the guest experience to new heights. Let's commit to becoming masters of the minutiae, because it's the little things that make a big difference. ⭐️ Share, rate and leave a review! Listen in 🎧 https://lnkd.in/eR_gXR5H Watch 📹 https://lnkd.in/echKkhCZ
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👋 Master the art of hospitality with the Meet, Greet & Seat approach! 🌟 Welcoming your new guests with a friendly acknowledgment as soon as they arrive sets the tone for a memorable dining experience. A simple gesture like eye contact and a warm "Hi" can instantly put guests at ease, especially during wait times. Encourage the closest team member to engage with guests promptly, ensuring a seamless transition from arrival to seating. Let's prioritize guest satisfaction from the moment they step through the door and create lasting impressions that keep them coming back. Discover more top tips at TheRestaurantGuru.com! #HospitalityTips #CustomerExperience #TheRestaurantGuru
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Pleasant comfortable and quiet Very friendly helpful staff. Gave us some good tips about time change and restaurant options. Great breakfast By - Don https://lnkd.in/gjzZDjNS #customerservice #customerexperience #feedback #guest #customerreview #reviews
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Understanding the main revenue streams is crucial for any hotel to maximize its potential. 🌟 At XpertHost, we break it down for you: 🛏 1️⃣ Room Revenue: Primary source from guest room bookings. 🍸 2️⃣ Food & Beverage Revenue: From restaurants, bars, in room dining, etc. ⛳ 3️⃣ Other Operated Departments: From laundry services, retail units, golf courses, etc. 🅿 4️⃣ Miscellaneous Income: From parking, telephone services, third party commissions, and more. Follow XpertHost andStay tuned for more industry insights and tips! #Hospitality #HotelManagement #RevenueStreams #XpertHost #HospitalityCareers #Revenue #Rooms #FoodandBeverage #Jobs #Opportunity
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Considering a trip to Las Vegas? It's important to note that the city's affordability has shifted over time. From accommodation fees to dining expenses, be prepared for a different spending experience compared to years past. While Vegas still offers incredible entertainment, it's wise to adjust expectations regarding costs. Let's ensure your trip planning includes a realistic budget. Questions? Feel free to ask! 🎰💡 #LasVegas #BudgetAware
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🌟 Attention Hoteliers and Restaurateurs! 🌟 Tired of the reservation hustle that feels more like a high-stakes game of phone tag? Say goodbye to the days of lost bookings and frustrated guests, and hello to seamless dining and hospitality excellence with TablePath's latest game-changer! 🍽️💼 Introducing our shiny new reservation widgets! Now, managing reservations is as easy as slicing through a perfectly cooked steak! 🥩✨ With just a few clicks, your guests can secure their spot at your establishment, leaving you free to focus on what truly matters – delivering exceptional service and unforgettable experiences. 🎉 No more missed calls during peak hours or juggling multiple reservation books like a circus act. Our widgets seamlessly integrate into your website, streamlining the reservation process and putting the power back in your hands. (Learn more here: https://lnkd.in/eJZ42B2f) 💪 So, to all the hoteliers and restaurateurs out there ready to elevate their guest experience to new heights, let's raise a glass to the end of reservation headaches. Cheers to smoother operations, happier guests, and more time to savour the moments that truly matter! 🥂 #TablePathRevolution #HospitalityHeroes
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August Focus: Excellence in Every Aspect 🌟 August presents a valuable opportunity to enhance the quality of both room accommodations and dining experiences. This month’s focus is on delivering outstanding comfort and exceptional service to every guest. 🏨 Rooms: Comfort and Cleanliness: Every guest should enjoy a spotless and comfortable stay. A pristine and cozy environment forms the foundation of a memorable visit. Exceptional Service: Each guest deserves a warm welcome and attentive service, ensuring their stay is truly unforgettable. 🍽 Dining: Exceptional Meals: Create memorable dining experiences with a focus on detail and quality. Every meal should be an occasion to savor. Outstanding Service: Deliver exceptional service at every dining moment, ensuring each guest departs with a smile and a sense of satisfaction. Goals for August: ⭐️ Achieve 5/5 Reviews: Aim for perfect feedback to reflect a commitment to excellence. 💰 Reach Target Revenue: Focus on achieving financial goals through exceptional service and effective upselling. Key Points to Remember: ✅ Hospitality: Welcome each guest with a warm smile and genuine care. Kindness and professionalism make a significant impact. ✅ Attention to Detail: Ensure that every room and dish meets high standards. From cleanliness to presentation, every detail matters. ✅ Sales Focus: Highlight special offers and encourage upselling. Inform guests about unique experiences and deals. ✅ Team Collaboration: Support and collaborate effectively. Seamless teamwork enhances service and contributes to overall success. ✅ Guest Feedback: Act on feedback to continually improve. Listening to guests helps refine offerings and enhance their experience. August is the time to shine with exceptional service, perfect reviews, and achieving financial goals. Excellence in every detail will make this month outstanding. #ExcellenceInService #HotelManagement #DiningExperience #CustomerSatisfaction #AugustGoals #FiveStarReviews #RevenueTargets #GuestExperience #AttentionToDetail #TeamWork #HospitalityExcellence #Upselling #FeedbackDriven
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Hotel etiquette discussion between me and my sister : Imagine dining at a hotel where the experience begins with a refreshing finger bowl before your meal. This simple yet thoughtful gesture not only promotes cleanliness but also significantly enhances the overall dining experience. It's the small details like this that demonstrate a hotel's commitment to guest comfort and satisfaction. Incorporating finger bowls can elevate the dining atmosphere, making guests feel more cared for and appreciated pre and post meals both. What are your thoughts on this practice? Have you experienced this in your travels? I'd love to hear your insights and stories. #Hospitality #CustomerExperience #DiningExcellence #HotelService #GuestSatisfaction #TravelTips #AttentionToDetail #ServiceExcellence
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🍽️ F&B in Hotels: Beyond the Kitchen 🔍 Is F&B a loss maker or a key value driver in hotels? Let's dive in! 💡 Perception vs. Reality - Often seen as costly, but F&B is much more than just a meal—it's an experience! 🚀 Transforming F&B - Not just about food, but about creating memorable moments for guests. - Key strategies: innovative menus, top-notch service, embracing technology. 🌟 Success Stories - From local cuisines to tech-savvy dining, successful hotels are reinventing F&B. 💭 Conclusion - F&B is a powerful tool for enhancing guest satisfaction and hotel profitability.
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Professionalism across emotions! How to uphold the service standard even when emotions run high! https://lnkd.in/ecxiXBJQ Guests visit fine dining establishments for a curated experience, and the staff is an integral part of that experience. Regardless of their personal emotions, staff members must uphold the standards of the restaurant. Even during challenging moments, professionalism and friendliness must prevail to ensure that guests feel valued and well taken care of. 1. Mindful Breathing: Deep breathing helps calm the nervous system and provides a moment to regain composure before responding to guests. 2. Positive Self-Talk: You are part of the team, and you won’t be the one to let the team down. You are stronger than whatever emotion is burning you down! Your values and integrity are more important than any temporary emotion trying to destroy them. 3. Focus on the Guest’s Experience: Reminding yourself of your role in creating positive experiences for the guests can help shift your mindset and maintain a more positive attitude. 4. Empathy and Perspective-Taking: Connecting with the guest’s needs and emotions will allow you to respond more compassionately. 5. Take Short Breaks: A few moments away from the immediate situation can provide you with a chance to collect your thoughts, regulate your emotions, and return with a calmer demeanor. #waiter #waitress #waitertraining #finedinng #restaurant #hotel #finediningservice
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Travelling to New York any time soon? Then this article from The Handbook has done all the planning for you. Featuring only the best must-visit destinations for dining, accommodation, and entertainment in this incredible city. Whether you're squeezing in just a few days or embarking on a more extensive visit, this guide is a must! #newyorkcity #onlythebest #mustvisit #luxuryhospitality #recommendations
NYC Travel Guide: Where To Eat, Drink & Stay In New York City
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