We are thrilled to announce that Jana Hofer has been promoted to Director of Sales, Hotel Sales! Jana's dedication, talent, and hard work have been invaluable, and we look forward to seeing her excel in this new role.
Specializing in Hotel Logistics Corporate and Association markets, TV & Film, Strategic Meeting Management, Contract Negotiation, Global Hotel Site Selection
Driving Performance For Canadian & US Hotels | Sales Strategies | Digital Marketing Expertise | Business Development | 25+ Years in Hospitality Leadership | Artificial Intelligence | Food & Beverage | Hotel Openings
Are you in hotel sales? Then you will get this video and have a nice giggle 😄.
When I was on property sales, it was always great to collaborate and participate in brand sales missions.
Whether it was Hilton or Marriott brand sales missions …..
They were always a lot of fun.
Lots of great friendships came out from these activations.
I can think of a couple of examples right Cholo Reyes or Jayme Mitchell or Subin Menon ? Lol
What are some good memories from you have from conducting sales missions with other sales professionals?
Happy Saturday 👊🏼
And remember……
Nothing Happens Until Somebody Sells Something- my favourite Hotel Equities Value.
#hospitality#hotelindustry#hospitalityindustry#sales
What the Front Line Manager needs to know about Selling
(Effective Selling Techniques for Operational Managers) ~ a 3-day workshop conducted over 3 months (12 Jul, 08 Aug, & 04 Sep 2023) for Beleza by the Beach, Goa.
Hospitality Paradigm’s workshop on Effective Selling for Operational Managers introduces participants to time-tested and solid techniques to induce guests to purchase higher value items, upgrades, other add-ons, and even the services of other departments to make more revenues and profitable sales.
The session emphasizes how, apart from the organization’s benefit, selling techniques must enhance the value that the guest receives. Using appropriate selling techniques, the Front Line Manager’s ongoing relations with a guest not only solidifies but also makes it more profitable for both sides.
#sales#salestraining#hotelsales#sellingskillshttps://lnkd.in/giFPkjUy
How Working In Hospitality Prepares You For Virtually Any Role In Business
Published author of "Bar Tips: Everything I Needed To Know In Sales I Learned BeHind The Bar," Marketing & Hospitality Expert, VP of Sales at Rogers Marketing & Founder of Positive Activity
Success in any endeavor relies on reshaping its definition to align with your own values. It shouldn't be dictated by external standards or others' expectations. Otherwise, achieving success may not truly satisfy you.
Good watch! Based on Will Guidara's principles of great hospitality, I find that applying these concepts to catering sales involves translating them into actionable strategies to enhance the client experience:
1. Empathy and Understanding: Deeply understand the unique needs and preferences of potential clients. Actively listen to their event requirements and expectations to tailor your offerings effectively.
2. Creating Emotional Connections: Move beyond transactional interactions to foster genuine rapport and trust. Show sincere interest in clients' events and demonstrate how your catering service can enrich their experience.
3. Personalization: Customize proposals and services to align seamlessly with each client's specific preferences and event vision.
4. Surprise and Delight: Incorporate unexpected elements or thoughtful touches that surpass client expectations and leave a lasting impression.
5. Teamwork and Culture: Ensure your sales team and catering staff are united in delivering exceptional service. Foster a culture that prioritizes collaboration and a shared commitment to client satisfaction.
6. Continuous Improvement: Solicit feedback from clients post-event to identify areas for enhancement and opportunities for innovation. Use insights gained to refine and elevate future offerings.
7. Authenticity: Build trust through transparent and sincere interactions. Maintain integrity in all communications and commitments.
By integrating these principles into our catering sales approach, we aim not only to meet but to exceed client expectations consistently. Each principle serves as a guiding beacon, enabling us to create memorable experiences and forge lasting relationships with our clients.
Growing Revenue For Hospitality B2B Is My Bottom Line 🔺 Partner at Lure Agency 🔺 President HSMAI San Diego 🔺 SDSU Dad of Twin Daughters 🔺 Former Pro Motocross Rider 🔺 80s New Wave Fanatic
𝗧𝗿𝘂𝘀𝘁𝘄𝗼𝗿𝘁𝗵𝗶𝗻𝗲𝘀𝘀 is essential in hotel sales.
Yet, building trust with prospects who don't know you can be extremely difficult.
Unless you're educating and inspiring.
Before ever mentioning "BOOK NOW." 😜
Rob Booth, DOSM at The Equinox Golf Resort & Spa shows how video best communicates his knowledge and personality.
Sales is a whole lot easier when prospects already know who you are. 💪
Nicely done, pardner 👏 👏 👏
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#hotelsales#hospitalitysales#hotelmarketing#meetingprofs#eventprofs
Many moons ago when I was a cub salesman at Eastman Chemical - I received some sage and practical advice from one of the grizzled senior sales execs at Eastman - the advice - "
"Whenever practical and when there is not a meaningful differential in price, bundle all you hotels with one company, your flights with another single company and your car rentals with another single company."
As the years have clicked by, this advice has been enormously useful and has been worth exponential whatever differential the company paid.
Why?
- when bumped off a Delta flight to make an important meeting, somehow the good folks at Diamond medallion found me the flight that would get me there (so many times --)
- when flying in on the red-eye and needing just a few prep hours, the Titanium Marriott folks were somehow able to get me in at 10 am well before check-in (so many times)
- walking around lines in all the above places rather than waiting (countless times)
And what a nice goodie / the benefits continues when I fly with my family for vacation.
Today's example - The good folks Marriott Hotels at the Madrid Auditorium near the airport deserve a huge shoutout. Upgraded room with concierge access.
This is the spread in the concierge lounge - one of the best I have ever seen - and open on Sunday!
(Another benefit I can not even calculate the number of breakfasts, lunches, and coffee mtgs held at Marriott lounges all over the world at no additional costs to the client or company.
So those young in your careers looking at tons of business travel ....
And for those approving expense reports of the road warriors...
Bundle. Be Loyal. It will pay-off!
I love the phrase from the Netflix No Rules book which applies -
"Do what is the best interest of the company or client"
Delta Air Lines
Many moons ago when I was a cub salesman at Eastman Chemical - I received some sage and practical advice from one of the grizzled senior sales execs at Eastman - the advice - "
"Whenever practical and when there is not a meaningful differential in price, bundle all you hotels with one company, your flights with another single company and your car rentals with another single company."
As the years have clicked by, this advice has been enormously useful and has been worth exponential whatever differential the company paid.
Why?
- when bumped off a Delta flight to make an important meeting, somehow the good folks at Diamond medallion found me the flight that would get me there (so many times --)
- when flying in on the red-eye and needing just a few prep hours, the Titanium Marriott folks were somehow able to get me in at 10 am well before check-in (so many times)
- walking around lines in all the above places rather than waiting (countless times)
And what a nice goodie / the benefits continues when I fly with my family for vacation.
Today's example - The good folks Marriott Hotels at the Madrid Auditorium near the airport deserve a huge shoutout. Upgraded room with concierge access.
This is the spread in the concierge lounge - one of the best I have ever seen - and open on Sunday!
(Another benefit I can not even calculate the number of breakfasts, lunches, and coffee mtgs held at Marriott lounges all over the world at no additional costs to the client or company.
So those young in your careers looking at tons of business travel ....
And for those approving expense reports of the road warriors...
Bundle. Be Loyal. It will pay-off!
I love the phrase from the Netflix No Rules book which applies -
"Do what is the best interest of the company or client"
Delta Air Lines
Marketing Manager | Sales | Visit Dallas
1moWell deserved Jana! I am elated for you and know you are going to be a phenomenal director 🎉