⚡ Client Review Spotlight ⚡ We've had a pretty incredible H1 2024 with so many exciting changes within the WatchMyCompetitor platform. G2 user reviews mean the world to us and it's only right to shout about the positive experiences that we're bringing to our clients every single day. This year we've invested heavily in AI technology that provides our clients with powerful insights without hallucinations. Accuracy, ease and delivering the best intelligence possible is key to our mission and we're glad our clients are seeing the value we provide on a daily basis. #ai #G2 #customerreview #competitiveintelligence #innovation
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Financial institutions (FI) are increasingly adopting generative AI (GenAI) to streamline operations and enhance customer experiences. Explore the challenges and opportunities in implementing GenAI strategies as FIs strive for greater efficiency. Discover how leaders leverage on GenAI strategies to navigate the financial landscape: https://pwc.to/4bzUoow #FinancialInnovation #AIinFinance #GenAIStrategy
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🚀 Revolutionize your customer service with cutting-edge AI Voice Solutions! Discover how the financial industry is transforming its client interactions and staying ahead of the game. Don't miss out! 👉 {{link}} 💡 #CustomerService #AI #VoiceTechnology #FinanceInnovation #WealthManagement #TaxAdvisors #EstatePlanning #BrokerDealers
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CX evangelist - loving all technology that enables organisations to deliver the best journey for their clients
Yes we have all heard the buzz around AI. It seems by the hype that it will the panacea to cure all customer experience woes. I do not agree that it is the cure all just yet, and neither do others. Recently I caught up with an analyst at a large UK retailer and they mentioned they are looking at how it can augment rather than automate their workforce. This makes sense. With this in mind, join Samantha Richardson in our new Masterclass series, we explore the key ways you can use voice intelligence to your advantage – from driving down costs through self-service to customised experiences for high-value customers. Register to watch the series now. #AI #ROI #customerexperience
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🚀 Revolutionize your customer service with cutting-edge AI Voice Solutions! Discover how the financial industry is transforming its client interactions and staying ahead of the game. Don't miss out! 👉 {{link}} 💡 #CustomerService #AI #VoiceTechnology #FinanceInnovation #WealthManagement #TaxAdvisors #EstatePlanning #BrokerDealers
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We say it, we mean it, and we know it to be true. The quest to understand the customer and their journey with your brand has hit diminishing returns. It’s time to focus on your products. That’s something you can control. That’s something that will immediately have an impact on your business.
For the last two decades, our unwavering focus has been on the customer and their ever-evolving experience. But now, it's time for a paradigm shift, a revolt against the relentless pursuit of customers, the quest to predict their behavior, and the constant mapping of their journey across a myriad of new channels. Learn how organizations like you are joining the revolution to find a better way. Join us at Unlock 2024 - Reserve your seat now. Early bird registration - ends on January 31! https://lnkd.in/g9xiiZEu #unlock2024 #PX #productexperience #productcloud #AI
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🚀 Revolutionize your customer service with cutting-edge AI Voice Solutions! Discover how the financial industry is transforming its client interactions and staying ahead of the game. Don't miss out! 👉 {{link}} 💡 #CustomerService #AI #VoiceTechnology #FinanceInnovation #WealthManagement #TaxAdvisors #EstatePlanning #BrokerDealers
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ICYMI 🎯 The last 18 months have been some of the most transformative in customer service innovation. From technological advancements to shifting consumer behaviors, the first half of 2024 has been marked by even more significant changes and emerging patterns to give us valuable insights. Just as we "seize the day," it's time to step up to "Seize the AI." Subscribe to our newsletter to learn more 📰 https://lnkd.in/d8HZDDvC #IgniteCXInsights #CustomerExperience #ArtificialIntelligence
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Get ready to redefine your online interactions! Something groundbreaking is on the horizon, stirring anticipation and setting the stage for a new era. Stay tuned for the big reveal! #futuretech #stayconnected #grandreveal #newservices #newproduct #product #advanced #innovative #tech #ai #leadgeneration #salessolutions
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“So banks, just like all large organizations, are at the forefront of thinking about the real world appliances of generative AI,” – Sarah Hinkfuss, Bain Capital Ventures. We spoke to Sarah at FinovateSpring on how banks are using AI to solve problems. She dives into examples of how AI is continually enhancing every stage of a customers’ journey, how firms can ensure transparency and fairness, the key benefits and misconceptions about AI and more! Watch the interview on Streamly 👉 http://spr.ly/6049lR62X #Finovate #AI #genAI #CX #customerexperience
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Integrating AI functionalities into existing platforms opens up new avenues for growth and differentiation. Subscription-based AI models provide the flexibility and scalability necessary for organizations to meet evolving market demands. This trend is fueling heightened experimentation and investment in generative AI among leading media companies like Tubi, Google, and Comcast NBCUniversal. More insights in our 2024 report: www.activate.com/insights #ActivateInsights #ActivateGrowth #ActivateOutlook2024
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