📌 Save your spot: https://bit.ly/3VQjuZI Registration is open for #WrikeCollaborate 2024! You don't want to miss a packed lineup of illuminating executive keynotes, inspiring customer success stories, hands-on breakout sessions, and opportunities for industry networking.
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🚀 Ready to elevate your sales meetings? 📈 We've teamed up with Richard Mulholland and Daniella Balona from Missing Link - Presentation Powerhouse to bring you a masterclass on how to use Prezi to hack customer expectations! Discover the three game-changing steps to reimagine your sales meetings or catch the full webinar recording here: https://prez.is/qfyhhhi/ #preziwebinar #SalesMeetings #CustomerExpectations
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Groove delivered 238% ROI and payback in less than six months! According to a recent Forrester study, customers who used Groove saw marked improvements to: - The number of first meetings booked - Increased deal conversion for new business - Increased customer renewal rates Sellers and managers gained efficiencies by streamlining manual tasks and leveraging existing content and best practices stored in the platform to save time with outreach, onboarding, and coaching prep. The results? 238% return on investment. $7.53M NPV. Payback in fewer than six months. Check out the full “The Total Economic™ Impact of Groove, A Clari Company,” below.
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#Trailblazer! What a treat! We got to spend some time with one of our fave humans... Alex Raymond of Kapta! WOOHOO! We hosted a fantastic conversation with our dear friend and industry expert, Alex, and we delved into the world of customer engagement, account management, and the upcoming #KAMCon 2024 event. 𝑳𝒊𝒏𝒌 𝒕𝒐 𝑭𝑼𝑳𝑳 𝒔𝒉𝒐𝒓𝒕 𝒗𝒐𝒅𝒄𝒂𝒔𝒕 𝒊𝒏 𝒄𝒐𝒎𝒎𝒆𝒏𝒕𝒔! It was an absolute blast sharing insights and experiences with such a knowledgeable and passionate individual! During our chat, we explored the importance of 𝐦𝐚𝐢𝐧𝐭𝐚𝐢𝐧𝐢𝐧𝐠 𝐬𝐭𝐫𝐨𝐧𝐠 𝐜𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐨𝐧𝐬 with customers, the 𝐢𝐧𝐯𝐚𝐥𝐮𝐚𝐛𝐥𝐞 𝐫𝐨𝐥𝐞 𝐨𝐟 𝐚𝐜𝐜𝐨𝐮𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐫𝐬, and the transformative 𝐩𝐨𝐰𝐞𝐫 𝐨𝐟 𝐜𝐮𝐫𝐢𝐨𝐬𝐢𝐭𝐲 in understanding and meeting client needs. Here are 𝐭𝐡𝐫𝐞𝐞 𝐡𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬 of what you can expect from our conversation: 𝐓𝐡𝐞 𝐔𝐍𝐒𝐔𝐍𝐆 𝐡𝐞𝐫𝐨𝐞𝐬: We talk about how the customer and account management side of business is facing the most stressful pressures ever - "DO MORE WITH LESS!" and that it costs 5X more to get NEW customers than to retain the ones we have! 𝐄𝐱𝐩𝐞𝐫𝐭 𝐏𝐞𝐫𝐬𝐩𝐞𝐜𝐭𝐢𝐯𝐞𝐬: Alex shares invaluable tips and goes BEYOND best practices to excel in customer relations and account management, drawn from years of experience in the field. Hint: Let's get BACK to real connections and listening! 𝐓𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 𝐈𝐧𝐭𝐞𝐫𝐚𝐜𝐭𝐢𝐯𝐞 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Learn about his highly engaging upcoming conference, KAMCon, where customer centric peeps can have lively discussions, ask questions, share experiences, and connect with fellow professionals who are passionate about customer-centric strategies. 𝑨𝒏𝒅 𝒃𝒆𝒚𝒐𝒏𝒅 𝒑𝒓𝒐𝒇𝒆𝒔𝒔𝒊𝒐𝒏𝒂𝒍 𝒆𝒏𝒅𝒆𝒂𝒗𝒐𝒓𝒔, Alex shared a personal highlight: reconnecting with friends post-pandemic. As we navigate life's ups and downs, investing in meaningful relationships becomes increasingly vital, contributing to long-term happiness and fulfillment! LET'S REMEMBER THIS! 😍 We're incredibly grateful for the opportunity to engage in such enriching conversations and look forward to further interactions. 𝐋𝐞𝐭'𝐬 𝐠𝐞𝐭 𝐜𝐥𝐨𝐬𝐞𝐫 𝐭𝐨 𝐑𝐄𝐀𝐋𝐈𝐓𝐘! #customerengagement #accountmanagement #curiosity #relationships #conferences #customersuccess #cx #success
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Groove delivered 238% ROI and payback in less than six months! According to a recent Forrester study, customers who used Groove saw marked improvements in: - The number of first meetings booked - Increased deal conversion for new business - Increased customer renewal rates Sellers and managers gained efficiencies by streamlining manual tasks and leveraging existing content and best practices stored in the platform. This saved them time with outreach, onboarding, and coaching prep. The results? 238% return on investment. $7.53M NPV. Payback in fewer than six months. Check out the full “The Total Economic™ Impact of Groove, A Clari Company,” below.
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Groove delivered 238% ROI and payback in less than six months! According to a recent Forrester study, customers who used Groove saw marked improvements in: - The number of first meetings booked - Increased deal conversion for new business - Increased customer renewal rates Sellers and managers gained efficiencies by streamlining manual tasks and leveraging existing content and best practices stored in the platform to save time with outreach, onboarding, and coaching prep. The results? 238% return on investment. $7.53M NPV. Payback in fewer than six months. Check out the full “The Total Economic™ Impact of Groove, A Clari Company,” here: https://bit.ly/49O6FoJ
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Did you miss our recent Webinar? Don't worry, you can now catch up by watching the replay! In this power-packed webinar, Carlyn Wiltshire from CW Sales went through three essential steps you can take to set yourself up for sales success in 2024. She explained how to: 🔥 Define and prioritise your sales goals: Discover effective techniques to identify and set realistic yet ambitious sales goals tailored specifically to your business. 🔥 Develop a winning sales strategy: Uncover proven strategies and best practices to optimize your sales process, enhance customer engagement, and drive revenue growth. 🔥 Implement actionable tactics for success: Gain exclusive access to insider tips and tricks that can supercharge your sales efforts, including leveraging technology, nurturing leads, and overcoming common sales challenges. Watch it now: https://lnkd.in/efb_Btjx
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At HackerOne webinars and customer events, we tell you exactly what this sentence is referring to.
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★ Customer Service Trainer | CX Consultant | Turning your Customers into Real Brand Ambassadors 💎 | Generating more Revenue for your Business through Happy and Loyal Customers 🚀 | Founder of Beyond Satisfaction
Our next Masterclass with Sam S.is already next week! 🙌 And we are both very much looking forward to it! During this session, we will equip you with the ultimate strategies for not only acquiring clients but retaining them in the long-term. 𝗠𝗮𝘀𝘁𝗲𝗿 𝘁𝗵𝗲 𝗔𝗿𝘁 𝗼𝗳 𝗖𝗹𝗶𝗲𝗻𝘁 #𝗔𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻 From crafting a compelling sales pitch to implementing personalized marketing initiatives, we'll reveal the keys to resonating with your prospects and keeping them coming back for more. 𝗕𝘂𝗶𝗹𝗱 𝗨𝗻𝗯𝗿𝗲𝗮𝗸𝗮𝗯𝗹𝗲 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 #𝗟𝗼𝘆𝗮𝗹𝘁𝘆 Long-term success hinges on your ability to retain them. That's why we'll uncover the secrets to fostering unwavering customer loyalty through powerful customer success strategies. You'll learn how to implement customer-centric initiatives that build trust, satisfaction, and lasting relationships. Feel free to join us on the 21st of June at 10am to equip you with the essential strategies for not only acquiring clients but also retaining them in the long-term. If you're interested, feel free to have a look and secure your free spot (limited!) by following the link on the event page right here https://lnkd.in/eQmhJeRN Looking forward to seeing you there! 🙌 #clientacquisition #customerretention #businessperformance
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We know you have probably wrapped your 2024 kickoff event -- now it's time to start thinking about 2025!) Let's look at the major questions you should ask as you start planning your 2025 kickoff event (or global sales meeting, national sales meeting - whatever you prefer). 🎯 Question 1: What Are Our Goals for 2025? 🎯 Clearly defining your business and sales goals for the year will help you define your event goals. You should have a deep understanding of where you want the business to move in 2025 so you can set your event up for success. Consider things like: ➡️ Increased revenue ➡️ Improved sales reporting ➡️ Greater customer retention ➡️ Greater employee satisfaction / reduced turnover Your specific goals will help you craft your agenda, decide what teams to invite, and prepare your content. #SalesKickoff
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This photo gets me so fired up. Yesterday, Jon Harbison, Brittany Gajda and I hosted our partners for lunch at a customer event in Los Angeles. 🍔 In this photo, you're seeing a group of our top partners that are: 1. Hyper committed: They traveled from Canada, New York, Virginia, Indiana, Florida, Minnesota, Texas, Utah and the Dominican Republic. One partner (Megan Eccleston) even had a 12 hour layover! 🛩️ I love these types of partners. We're all in it together. And that means I know our customers can count on them. 2. Incredibly customer centric: Here are examples of what many of them have done: Customer needs a personalized proposal and SOW in less than 24 hours? ✅ Customer needs a demo built at no cost so they can see the "Art of the Possible"? ✅ Customer needs a list of relevant case studies put together based on use case, function and vertical? ✅ 3. Highly dedicated to their craft: This collective group has completed over 500 Airtable engagements 🤯 They've gotten 237 five star customer reviews (the highest score possible) 💯 And every single of them has provided services to our Enterprise customers. Every. Single. One. This make me more bullish than ever on our partner ecosystem. I can't wait for what's next. Let's go win this together.
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