Xtreme Xperience’s Post

Customer Story No 23: “Tolls take a toll”    This is one of my own stories, about driving a hire car on toll roads, and the fees that follow. Spoiler alert: car rental and toll road companies just haven’t got it together! Learn more about the contributing factors to this annoying customer experience in this video.  Have you got a story you'd like to share? Yell out. Not only is the story shared (by you or by us), but we reach out to the executives at the organisation, to give them visibility of your story. It's all about learning, and taking action. After all - feedback is a gift! For all of our customer stories and more - subscribe here on YouTube https://lnkd.in/g-q_Ji5A      #customer #customerexperience #customercentricity #customerservice  Peter Jamieson

Our 23rd customer story talks to the lack of integration between toll road and rental car hire companies. What else do you learn from this story? Got a story to share? Let us know! #customer #customercentricity #customerexperience #customerfeedback Peter Jamieson

The expertise advice offered by DRIVE - Automotive Advice surpasses the generic filters found on car search sites for several compelling reasons. Unlike automated algorithms, DRIVE's team of experts takes the time to truly understand each customer's unique needs, preferences, and budgetary constraints. By engaging in personalised consultations and actively listening to the customer's input, DRIVE's experts can provide tailored recommendations that align perfectly with the individual's requirements. Moreover, DRIVE's professionals possess extensive industry knowledge and experience, allowing them to offer insightful guidance and valuable insights that go beyond basic search filters. What truly sets DRIVE apart is their genuine dedication to customer satisfaction and their unwavering commitment to delivering exceptional service while using their expert knowledge to find you the perfect car. With DRIVE, customers can rest assured that they are receiving not only expert advice but also personalised attention and care every step of the way. #driveautomotiveadvice #knowledge #expertadvice #cars #customerservice #customersatisfaction #carsforsale #trust #BookNow #savemoney #savetime #perfection

🔑 Unlock New Possibilities for Your Dealership! 🔑 Want to stand out in the crowded car market? Seeking something truly unique and different for your customers? 🚗 Discover No Ding: The Game Changer in Car Care! 🔒 ✅ Elevate Customer Experience: Offer No Ding as the ultimate car protection. ✅ Set Your Dealership Apart: Show your commitment to innovation. ✅ Boost Customer Loyalty: Make No Ding a must-have for every new vehicle. 🤔 Are you ready to redefine your dealership's success? 📩 DM us to explore how No Ding can revolutionize your car sales! 🚀🛒 #NoDing #CarDealerships #CarProtection #GameChanger #Innovation #Carcare

On this episode of #CBTNow, host Shyann Malone is joined by vice president and head of auto benchmarking and mobility development at J.D. Power, Kristin Kolodge, to discuss why buyers are less happy with their cars and whether dealers and manufacturers should be concerned. https://lnkd.in/gqs4s-Z9

We agree, buying a car should not be a chore. It should be one of the most exciting experiences. Which is why we need to stop chasing customers and create fans, but we can't do that until we eliminate friction points. How though? 👇 We asked the infamous Savannah Bananas founder/owner Jesse Cole to apply what he learned by successfully re-creating the baseball experience (with a million+ ticket waiting list!!) and tell us how he would change the car buying process. His tips? Some are obvious, and some we are already working on, but we can lean in more and go faster. 🔹 Stop Chasing, Start Attracting: Shift your focus from chasing customers to creating loyal fans. Engage your customers with exceptional service right from the start. 🔹 Streamline the Process: Identify and eliminate confusion points in the buying process. Simplify paperwork and make it more customer-friendly. 🔹 Embrace Innovation: Introduce innovative and unique elements to make the car-buying experience unforgettable. 🔹 Eliminate Hidden Fees: Be transparent about pricing and eliminate any hidden costs in the car-buying process. 🔹 Personalize the Experience: Truly understand your UNIQUE customers' needs and preferences. Tailor your services to make each customer feel valued and special. 🔹 Offer Exceptional Customer Service: Train your staff to provide outstanding service throughout the customer journey. Be responsive, attentive, and proactive in addressing customer concerns. 🔹 Create a Fun Atmosphere: Make the dealership a welcoming and enjoyable place to be. Consider unique elements like entertainment or interactive experiences. 🔹 Emphasize Test Drives: Encourage customers to take test drives and experience the vehicle firsthand. Provide informative and enjoyable test drive experiences. 🔹 Provide Transparency: Be upfront about the entire car-buying process, including financing and pricing. Build trust by ensuring customers have all the information they need. It sounds "easy" but the application and follow through are where it's at. By eliminating friction points and creating a memorable experience, you'll turn customers into lifelong fans of your dealership. Tune into the full episode! https://lnkd.in/eApYrvZG ___ #cardealership #automotive #cars #carsales

As the seasons transition, it's vital for car rental businesses to adapt and draw in customers, optimizing bookings and profitability. Discover actionable tips to boost your business and ensure success regardless of the season. Let's elevate your car rental venture and provide unforgettable journeys for travelers. Implement these strategies for growth and customer satisfaction. Safe travels! #RENTALL #CarRentalBusiness #SeasonalPricing #CustomerExperience #TechnologyInTravel #SafetyFirst #TravelTips #BusinessGrowth #HappyTravelers #MemorableJourneys

Our Beautiful Customer Shares Their Wonderful Experience with Flikcar!!! We are thrilled to share an amazing video review from one of our delighted customers! At Flikcar, we pride ourselves on providing top-notch service, and it’s always rewarding to hear how we’ve exceeded our customers’ expectations. A Seamless Car Selling Experience!!! In the video, our happy customer describes their seamless experience with Flikcar. From receiving a competitive offer to quick and hassle-free payment within 15 minutes, their satisfaction is a testament to our commitment to excellence. Why Choose Flikcar? Best Price Guarantee: We ensure you get the highest value for your car. Quick Payment: Receive your money within 15 minutes of selling your car. Customer Satisfaction: Our top priority is to make your car selling experience smooth and enjoyable. Trusted Service: Join thousands of satisfied customers who have successfully sold their cars with us. Watch the Review!!! Don’t just take our word for it! Watch the video review to see firsthand how Flikcar can make selling your car a breeze. Join the Flikcar Family!!! If you’re looking to sell your car quickly and get the best deal, look no further than Flikcar. Our streamlined process and dedicated team are here to ensure you have a fantastic experience from start to finish. Contact us today at +91 9804906860 to learn more about how we can help you sell your car and join the ranks of our happy customers! https://lnkd.in/gmGasEBd #CustomerReview #HappyCustomer #SellYourCar #Flikcar #CarSellingService #BestCarDeals #QuickCarSale #SellCarFast #CustomerFeedback #SellCarWithFlikcar #HappyCustomer #CustomerFeedback #Testimonial #SatisfiedCustomer #CustomerExperience #FiveStarReview #CustomerLove #ClientReview #CustomerSatisfaction #FlikcarReview #CustomerAppreciation #VideoReview #CustomerFirst #ServiceReview #PositiveFeedback #RealCustomer #FlikcarExperience #ThankYouCustomer #CustomerStory