YOUKNOW Technologies ’s Post

🚀 mowaAI is now on the LiveChat! 🚀 We're thrilled to announce the official start of Beta tests of our application on the LiveChat marketplace, marking a significant milestone in our journey. 🎉 As proud participants of the Text Accelerated Program, we've crafted Mowa to redefine data analysis by bringing it into the heart of your conversations. 💬 Chat-Based Interface: Analyze data effortlessly through natural conversations. 📈 Visualizations: Gain insights with dynamic data representations. 📤 Data Exports: Seamlessly export relevant data for analysis. LiveChat users, are you ready to revolutionize your data game? Click the link in the comments to join our Beta! 🚀✨ #analytics #reports #AI #customerservice #LiveChat

Here's how we see the future of AI-powered consumer personas 👀 We anticipate a new type of synthetic agents – Living Audiences – where consumer personas are not just static and reactive, but live and proactive. With multi-agent systems, Living Audiences will offer a 360-degree view of consumer behavior, fueled by live data from external and internal sources, and by insights gleaned through synthetic testing interactions. How do you see the future of consumer personas? Discover more about AI-powered synthetic testing and consumer personas in our most recent blog post ✨ #autonomousinnovation #AIinnovation #syntheticpersonas

🎉 Pendo Listen is now available in the Pendo One platform 🎉 Listen helps you turn customer feedback into actionable insights and build products your customers love. Listen helps you capture feedback, validate ideas using Analytics and Guides, and build strategic roadmaps—so you can prioritize your work and build products with confidence. Pendo is uniquely positioned to combine the quantitative data (Analytics), qualitative data (Listen), and visual data (Session Replay) in a single platform. Best of all, Pendo Listen utilizes AI at every step of the way to save you time and allow you to focus on what your customers need most. Learn more: https://lnkd.in/eTPR4HiQ

How can you get headshots for your entire team hassle-free? 🫶 Get headshots for your entire team in 10 minutes or less with The Multiverse AI for Teams 🎉 Featuring - Consistent backgrounds - Easy-to-use admin dashboard - Up to 500 headshots per team member - Bulk discounts - And much more! Get in touch at [email protected] or see the link in comments to get yours now

📊 Dive into the data! Our AI dissects your ad performance, revealing insights on spending, conversions, and impact. 💼💡 No more guesswork—just actionable intel. Let’s elevate your real estate game! 💪🚀 #RealEstateAgent #Realtor #RealEstateLife #RealtorLife #RealtorsofInstagram #PropertyManagement #RealEstateInvesting #JustListed #HouseHunting #HomeSales #Realty #RealEstateForSale

✨ Excited to share our biggest upgrade to surveys and customer insights yet! 🚀 Collect granular customer feedback with fully customizable surveys that use conditional questions. Tailor each survey to gather the most relevant insights for your business. 📊 Then, take action on those insights with our newly revamped analytics platform. Gain deeper understanding, make informed decisions, and drive your business forward like never before. Stay tuned for more updates and see how we can elevate your customer feedback strategy! #CustomerInsights #Surveys #NewFeatures #DataDrivenDecisions 

This one is one you should register and attend and get the content. Making real customer impact with HumanFirst and AI.

🎉 Pendo Listen is now available in the Pendo One platform 🎉 Listen helps you turn customer feedback into actionable insights and build products your customers love. Listen helps you capture feedback, validate ideas using Analytics and Guides, and build strategic roadmaps—so you can prioritize your work and build products with confidence. Pendo is uniquely positioned to combine the quantitative data (Analytics), qualitative data (Listen), and visual data (Session Replay) in a single platform. Best of all, Pendo Listen utilizes AI at every step of the way to save you time and allow you to focus on what your customers need most. Learn more: https://lnkd.in/eTPR4HiQ

With the newly launched surveys, you can now understand your customers & business better with more details 🌟 Check it out!

Our team has been working around the clock to deliver a truly industry leading customer experience platform. In our Customer Insights 3.0 update, we've massively increased our merchants' ability to customize the surveys they use to gather feedback, allowing merchants to not only control every aspect of the survey's look and fee, but also to better understand their customers' concerns with tiered follow-up questions and conditional survey flow logic depending on the user's responses to each question. We've also deepened our connections with industry leading point of sale, online ordering and loyalty platforms such as Revel Systems, Olo, Paytronix, Thanx, Otter (and more to come), enabling merchants to automatically ask their customers for feedback whenever and wherever they make a purchase. Merchants using these platforms can automatically send a survey to customers when they order from these platforms using our Workflows feature. The user can respond to the survey and optionally post that feedback to public review platforms. The response itself is taken directly into the Momos platform where the merchant can respond to it appropriately and analyze it with our AI-driven insights dashboards powered by Momos Intelligence. We've seen incredible results from early adopters using this flow. One of our national restaurant partners saw over 2,500 new private survey responses and hundreds of attributed public reviews for their restaurants in only *4 days*, with no signs of slowing down. Based on the total amount of reviews the merchant had received in the previous month across all channels, this is an order of magnitude increase in the volume of feedback this merchant receives from their customers and accordingly the level of understanding they have surrounding customer experience in their stores. It's actually kind of staggering to think about. As always, none of this is possible without collaboration across our fantastic product, data and engineering teams (who are hiring!) But we're just getting started here. I can't wait to share some of the updates we have coming in just the next quarter.