About
Gupshup for Fintech is an end-to-end solution that enables conversational interactions between fintech companies and their customers. Using a chat-based interface, customers can discover financial products and schemes, compare plans, speak to sales, check credit scores, perform KYC formalities, apply for loans, get soft approvals, check processing status, get notifications, pay dues, purchase/renew insurance, and much more.
Most fintech platforms across the world are interfacing with customers. For a long time, interfacing was limited to websites and apps. With the mass adoption of messaging channels and the advent of AI & NLP, it has become possible to convert digital workflows into conversations. The beauty of it is, conversations can be done by a layman, no technical expertise is needed.
This product is intended for
- Founder
- Chief Executive Officer
- Chief Technology Officer
- Chief Marketing Officer
- Director Customer Support
- Director of Product Marketing
- Product Marketing Manager
- Sales Customer Support
- Director of Innovation
- Information Technology Support Specialist