About
Differentiate your business by empowering your customer service teams with insights across the unified platform.
Insightly Service is a support application built natively within Insightly and a key part of our unified suite. This service and support ticketing product was built to bring together all customer touchpoints. From customer service to marketing, CRM, and project management, teams have a more unified customer view to guide customer success and strengthen long-term relationships proactively.
This product is intended for
- Customer Service Support Manager
- Customer Service Manager
- Vice President of Customer Support
- Support Manager
- Technical Support Manager
- Customer Service Representative
- Customer Care Professional
Media
Products media viewer
-
Insightly Service – Product Demo and Overview
Insightly sales enablement manager, Sarah Gradolf, is going to bring you through an introductory product demo of Insightly Service - our customer service and help desk application that enables businesses to deliver highly relevant and personalized experiences to their customers at scale.
-
Insightly Service – Product Launch Webinar
Insightly Service is a customer service and support application built natively within Insightly, connecting seamlessly with all the applications you use today. Anthony Smith, Insightly CEO, demos Insightly Service and share how teams can begin to see value from Insightly's platform.
-
Happy Teams. Happy Customers.
Help your agents drive customer satisfaction and keep commitments. Use the highly-visible SLA countdown and automated, custom reminders to return to tickets at just the right time. And make it easy for them to close tickets faster than ever with automated macros, integrated knowledge articles, and access to full ticket history.
-
Improve Customer Support Insights
Analyze tickets by support channel and manage team output, schedules, and resources more proactively. Customizable dashboard cards and reports make it easy to track performance against KPIs in real time. And use Insightly to scan keywords and phrases in tickets to get even more insights from every single interaction to drive enhanced customer success and engagement. Leverage cross-platform integration to get even more insights from every interaction, and drive enhanced customer success and enga
-
Insightly Service AppConnect Integration – Comm100 Live Chat Software
As businesses strive to provide exceptional customer experiences, leveraging the power of intelligent customer relationship management (CRM) and live chat tools is essential. With AppConnect, Insightly's low-code, no-code integration tool, businesses can seamlessly integrate Insightly Service with Comm100 to easily access customer data within the live chat interface, allowing agents to deliver real-time personalized support.
Featured customers of Insightly Service
Similar products
Insightly, an Unbounce company products
-
Insightly All-in-One
Insightly All-in-One
Customer Relationship Management (CRM) Software
-
Insightly AppConnect
Insightly AppConnect
Workflow Management Software
-
Insightly Marketing
Insightly Marketing
Marketing Automation Software
-
Insightly, an Unbounce company
Insightly, an Unbounce company
Customer Relationship Management (CRM) Software