3 Shifts Upending Manager Effectiveness

Hello!

The pandemic changed a lot about how we work.  

It also changed what it means to be a good manager.

But very few organizations are coaching managers on what “good” looks like in this new work model.

In this month’s newsletter, we’ll dig into the 3 insights that have upended our thinking about what good managers should & shouldn’t do.

I’m also excited to share a sample of our new Return to Office success analysis. It has all the metrics your leadership team has asked you for…  plus the KPIs that matter a lot more than badge swipes.

— Catherine

PS:  The Worklytics crew is heading to Chicago for SIOP next month.  Will I see you there?  Drop me an email and let’s meet up!  

MANAGER EFFECTIVENESS

It's Time to Update Our Playbook

Name a metric that your org cares about right now.  Employee engagement. Productivity.  Customer satisfaction.

Whatever KPI you’re thinking of, I’m willing to bet that one of the key drivers is Manager Effectiveness.  

Managers have a huge impact on people’s experience at work.  And, in turn, customers’ experience with your company.  

But the pandemic fundamentally changed what it means to be a good manager.

Here’s what your management team needs to know.  

(And here’s an 8 slide summary that makes it easy to share.)

RETURN TO OFFICE

New RTO Success Analysis

I know a lot of us are sick and tired of tracking attendance.

We know there are better signals to tell how return-to-office is going.

But it can be hard to get execs to see beyond badge swipes.

We hope this sample RTO Success Analysis will help you show your leadership team why it’s worth taking a more holistic look at RTO.

Take a peek and let me know what you think!

SIOP

The ONA Hype Cycle — And Why This Time It’s Different

Organizational Network Analysis (ONA) has had its share of hype.

And had its share of skeptics.

But we think its time has finally come.

In today’s era of augmented, automated, and distributed work, there’s a resurgence of interest in ONA.

And, critically, we now have many more examples of how ONA is driving real business value.

Join Philip and Michael Arena as they share how you can use ONA to make work better.  

After the talk, walk with us to Hubbard Inn for drinks & bites with your favorite People Analytics friends.  Email me to get added to the guest list.

SNAPS FROM THE ROAD

The Talent Intelligence & People Analytics Summit - Atlanta