The Absolute Worst Feature of LinkedIn

Five years ago, OKCupid performed an experiment on its one million users. For seven hours, its mobile app hid every single profile picture.

Here's what happened to its traffic:

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Clearly, love is not blind.

This outcome is very predictable for a dating app, in which physical attraction is a key ingredient of the product. But a second experiment revealed even deeper insights into human psyche -- insights of which every hiring manager should be aware.

During this experiment, users were presented with complete profiles -- photos and text -- and were asked to rank potential matches on personality and attractiveness.

Here were the results:

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In this experiment, looks were found to explain almost all the variation in personality scores. And to identify the independent variable, several test profiles were again rated both with and without text.

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The science is clear: as humans, we disproportionately assume someone's personality based on their looks.

Based on this research, I came to realize LinkedIn carries one fatal flaw: the profile picture. For the first time, unconscious biases based on gender, age, race, attire and details such as lighting and background complexity can alter the first impressions of hiring managers and recruiters before they even see a candidate's qualifications.

So several weeks ago, I changed my LinkedIn settings to hide profile pictures. When you pick up the phone for an interview with my company, I have no idea what you look like. Succeed or fail, it will be on your own merits.

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As a hiring manager, I don't give a damn if your skin is white, brown, black, or purple. I don't care about what gender you identify as or what you've chosen to pierce or tattoo.

I care about whether you have the talent and conviction to build the world's best electric aircraft.

And if you're a hiring manager, so should you.


Frantisek Borsik

"If you do not take risks for your ideas you are nothing. Nothing." N.N.T. | #LibreQoS & #bufferbloat :-) PS: Bandwidth is a lie!

4y

Interesting take on the topic, Spencer. On the other hand - all the looks and stuff, are such a valuable clue, because - sometimes all the numbers and titles or schools we have attended are just a distraction as the most important things one can distil via her / his eyes. We, as humans, are clearly a species of bias, prejudice, judgement and the like, but the way to go is to find a way how to use it in a good way, not to take it of completely. Bias, prejudice and judgement (even despite that fact that any of them can be deadly wrong sometimes), helped us to survive and to make us into who we are right now. It’s time to continue to use it well.

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I notice you have not removed your photo. While I am not surprised looks matter when assessing personality and vice versa both are difficult to measure. I also assume the sample was not from hiring managers where neither looks nor personality may be of relevance when hiring as opposed to choosing a mate.

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Jay Mulakala

Reality Capture | Drones & Robotics | Earth Imaging

4y

Well said Spencer! Wish more tech companies followed the same phillisophy!

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Well said Spencer

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Steve Glass

Chief Marketing Technologist talks about Marketing&Sales, Agtech, Regenerative Farming, Soil Health, UAV/UAS, Abundance

4y

I admire your concise analysis and your decisive course of action.

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