Discovering Generative AI: Four ways to start using generative AI in HR

Introduction

The arrival of generative AI is reforming industries, bringing a novel era of innovation in content generation, workflow automation, and data analysis. In Human Resources (HR), this technology is not just a tool but a game changer, improving decision-making, streamlining operations, and refining employee engagement. Let’s dive into four transformative ways HR departments can harness generative AI to revolutionize their practices. 

1. Recruitment and Candidate Selection

A LinkedIn report reveals that AI can slash hiring times by up to 75%, boosting efficiency while cutting costs and increasing the Impact of AI on Recruitment. Imagine a recruitment process where the perfect job descriptions write themselves and candidate screening is nothing short of precision. Generative AI makes this a reality, crafting personalized job postings tailored to a company's unique culture and needs. AI-driven systems efficiently parse through resumes, pinpointing top candidates swiftly and effectively. Tools like GPT (Generative Pre-trained Transformer) screen candidates and generate custom interview questions tailored to specific job requirements. 

2. Personalized Learning and Development

Generative AI goes beyond one-size-fits-all, creating personalized learning experiences that resonate with individual career goals and learning styles. This tailored approach ensures that training is not just conducted but has a lasting impact. Deloitte highlights that companies with strong learning cultures are 92% more likely to achieve their financial goals and foster innovation, thus ensuring a critical component like Learning in the Flow of Work. AI platforms can help analyze how employees interact with existing materials, enabling them to recommend or generate new content that effectively addresses specific skill gaps. 

3. Enhanced Employee Engagement

Generative AI examines feedback from various channels, such as surveys, emails, and social interactions, to provide deep insights into employee satisfaction and structural culture. These insights tailor interventions that significantly augment engagement and reduce turnover. Gallup research indicates that companies with high employee engagement are 21% more profitable. AI tools equip managers with personalized feedback and engagement reports, offering concrete steps to boost team morale and engagement. 

4. Automating HR Documentation

According to IBM, AI-driven document management can decrease error rates by up to 95%. AI systems not only update but also generate new HR policies as regulatory and organizational shifts occur, ensuring seamless compliance. Generative AI ensures that managing HR documents, from policy manuals to employment contracts, is automated, highly accurate, and consistent. This capability supports HR teams in staying compliant and efficient without the manual hassle.  

But can we analyze People Data for Strategic Insights?   

With the power to aggregate and scrutinize vast amounts of data, generative AI offers strategic insights that refine HR decision-making. This analytical power spots trends and patterns that influence HR strategies and practices. Integrating generative AI in HR practices represents a transformative shift that significantly enhances efficiency, satisfaction, and flexibility within organizations. As AI technology continues to evolve, it is set to become an essential component in the toolkit of every innovative HR professional. 

SplashBI describes that AI applications, such as natural language processing, analyze employee feedback and performance reviews to identify underlying themes and sentiments that can impact morale and productivity.  

Learn more about how SplashBI’s intelligent platform uses Generative AI for HR uses cases here.