Helping Build A Better World: On The Road To Better

Helping Build A Better World: On The Road To Better

This year, Ford Motor Company is celebrating our 120th anniversary.

Though much about our world is changing, Ford’s purpose is the same today as it was when the first Model T was designed. We want to help build a better world where every person is free to move and pursue their dreams.

We believe that the long-term success of any business depends on how it creates value for its customers, employees, and communities, while also caring for the planet. Our shared challenge now is bringing even greater urgency to protecting the planet, advancing social equity and supporting a just transition to electric vehicles.

Our values have always driven this company forward. The greatest measure of Ford’s success is whether we are improving the lives of our customers, employees and people in the communities in which we operate.

In 2022, the Ford team reimagined our products, services and the way we work to align with our environmental and social priorities. We announced that we would reorganize our global automotive operations into three distinct business segments: Ford Blue, Ford Model e and Ford Pro. As a result, we are forming deeper customer relationships, creating lifestyle-enhancing technology and pursuing exciting products. Last year we invested in renewable energy, new facilities and upgrades to existing facilities and announced the creation of thousands of jobs. We began the work of bringing electric vehicles to scale.

We are committed to creating a carbon-neutral transportation future. To that end, we plan to source 100% carbon-free electricity for our global manufacturing efforts by 2035. Last year, we made the largest renewable energy purchase from a utility in U.S. history. Ford also issued its inaugural Sustainable Financing Report, highlighting how the net proceeds from the company’s first Green Bond are being allocated to support the design and manufacturing of Ford’s electric vehicles. Lastly, we are supporting our suppliers, ensuring they set and meet science-based targets to reduce their carbon footprint, a critical element of our sustainability efforts that include clean air and clean water initiatives.

We are also using our purchasing power not only to fuel our business needs but also to protect our customers, communities and the environment. We have invested resources to better understand the origins of our raw materials and ensure they are sourced responsibly.

Last year, 3BL Media’s Best Corporate Citizen ranking listed Ford first in the human rights category, and the World Benchmarking Alliance recognized us as the top automotive company in human rights for the second time in a row. And through the work of the Ford Fund, our philanthropic arm, we continue to partner with communities to expand access to resources and opportunities that help move people forward.

Ford is undertaking a massive transformation to lead the electric vehicle revolution, and the accomplishments in this report signal our genuine commitment to doing so in a way that is consistent with our values. Around the world, we are planning to invest more than $50 billion from 2022 through 2026 to create a carbon-neutral transportation future. We are on track to reach an annual targeted production run rate of 600,000 electric vehicles globally by the end of 2023, and 2 million by the end of 2026. Ford was the second best-selling electric vehicle brand in the U.S. in 2022. Mustang Mach-E production continues to grow with an order bank in the thousands – two-thirds of customers are new to Ford. F-150 Lightning has been America’s best-selling electric truck since its launch and the E-Transit led the electric van segment in 2022 at 73% share in the U.S.

We take the long view at Ford Motor Company, and we are excited and optimistic about the future. We know we are on the road to better.

Thank you for your interest in Ford, and we invite you to read more about our progress and plans in this year's 2023 Integrated Sustainability and Financial Report.


Bill Ford

Executive Chair

Jim Farley

President and Chief Executive Officer

Mike J. Sharp

Agency Owner at Sharp Insurance Agency, LLC

5d

I know I’m not important because I only bought 1 F450 but it’s not okay that my truck is off road and not usable over backordered parts and nothing from Ford. Not a great experience for someone who has been a loyal customer for over a decade. But I’m just one guy so not important

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Vikash S.

Crafting Holistic Business Development Strategies Globally "Igniting Prosperity"

7mo

Dear Ford Motor Company, I am writing to express my deep dissatisfaction and frustration as a customer in India regarding the experience I have had with your company. I purchased a Ford vehicle under the impression that I was dealing with a reputable and responsible company, only to encounter numerous issues and a complete lack of customer support. The fact that Ford employees, including the chairman, CEO, and other representatives, have reportedly left India without addressing customer concerns is highly concerning and reflects poorly on the company's commitment to its customers. The dismissive responses from Indian Ford representatives only exacerbate the situation. I urge you to take immediate action to address the grievances of your Indian customers and uphold the principles of transparency and accountability. It is disheartening to witness such a departure from the values that Sir Henry Ford envisioned for the company. I implore you to investigate this matter thoroughly and provide a satisfactory resolution to the issues faced by Indian consumers. Restoring faith in your brand and rectifying these situations should be a priority for Ford Motor Company.

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Vikash S.

Crafting Holistic Business Development Strategies Globally "Igniting Prosperity"

7mo

Subject: Urgent: Lack of Response and Business Practices Concern Dear Bill I hope this email reaches you. My name is vikash, and I am a UNFORTUNATE CUSTOMER OF FORD INDIA who has been attempting to address a critical issue with your company for the past 30 days without any success. I must express my deep disappointment and frustration at the lack of response from your team and, notably, from you. As a concerned customer, it raises doubts about the commitment to good business practices and customer service within Ford. I understand that challenges may arise, but the absence of communication is disheartening and reflects poorly on the reputation of the company. I believe in open dialogue and resolution through effective communication, yet my attempts seem to have fallen on deaf ears. I urge you to look into this matter promptly and ensure that your company adheres to the principles of good business practices. Timely and transparent communication is crucial in maintaining trust and loyalty among your customers. I hope that this message prompts the necessary action to address the concerns raised. I appreciate your attention to this matter and expect a prompt resolution. Sincerely, Vikash

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Isa Valentim

Coordenadora Financeira na Fênix Treinamentos Segurança do trabalho e Medicina

1y

Putz! Is it Ford? Not even #Fordendo! I was #FordidaPelaFord... and as I am not a MASOQUIST, I do not want this suffering NEVER again for my life, I went after my rights according to the consumer code PROCESS .: Nº: nº 1091777-74.2022.8.26.0100 Exchange #PowerShift nicknamed #PowerShit. but here in Brazil it. It’s never just a car, it’s never just a car... There are always stories behind...

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My 2021 Ford F-150 Lariat has been in the shop for over 85 days and counting!!!! General Manager Mr Kirk Latta has no concerns!!! Suntrup Ford 2020 Kratky Rd 63114. I purchased my truck for work and to transport my 3 dogs!!! I need upper Management to step in and help me Please!!!

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